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“Amazing Service”

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Vivanta by Taj - M G Road, Bangalore
Ranked #36 of 662 Hotels in Bengaluru
Certificate of Excellence
USA
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Amazing Service”
Reviewed December 9, 2009

Here for a short business trip. The service at this hotel is quite excellent. Totally competent comfortable business hotel with some nice luxury touches. The concierge can handle whatever you need. The place is teeming with staff. The food is great - Indian is wodnerful; but also if you need some western fare.

Stayed December 2009, traveled on business
Helpful?
Thank beachloungerUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,633 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (327)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Bangalore
1 review
Reviewed December 8, 2009

Hi,
For the success of the project we had the dinner and seminar there. were we can feel the real experience which make our mind free. It is the really a awesome experience for me.

Stayed November 2009, traveled on business
Helpful?
Thank kameshwaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Talcher
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 8, 2009

excellent stay.one of the best hotels i have ever stayed.Staffs are courteous.food is great.Hospitality is memorable.Nothing more can be expected.

  • Liked — every thing was great
  • Disliked — nothing
  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sivaprasadTalcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMResidency, General Manager at Vivanta by Taj - M G Road, Bangalore, responded to this review, December 11, 2009
Dear Sir,

At the outset I would like to thank you for the feedback posted on TripAdvisor.com with regards to your recent visit to Taj Residency, Bangalore.

I am pleased to note that our services measured up to your satisfaction. Your feedback is indeed a source of encouragement to all of us as this reiterates our belief in the fact that our efforts in delighting our esteemed guests will always be recognized and appreciated.

We look forward to seeing you at Taj Residency in the near future.

Thanking you and assuring you of our best attention and service at all times.

Kind regards,


SALEEM YOUSUFF
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 6, 2009

i stayed in Taj for 4 nights .i have stayed in other Taj hotels but this one is really much better than rest .The hotel is magnificent and we have never experienced such incredible service before.rooms are 2 spacious and enetertainment system ion room is fabulous .the food is excellent , there is one disc"Ice" , one should visit it .in nutshell my stay was worth of money

  • Liked — amenities
  • Disliked — food
  • Stayed December 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank say2arun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMResidency, General Manager at Vivanta by Taj - M G Road, Bangalore, responded to this review, December 11, 2009
Dear Arun,

At the outset I would like to thank you for the feedback posted on TripAdvisor.com with regards to your recent visit to Taj Residency, Bangalore.

I am pleased to note that our services measured up to your satisfaction. Your feedback is indeed a source of encouragement to all of us as this reiterates our belief in the fact that our efforts in delighting our esteemed guests will always be recognized and appreciated.

We look forward to seeing you at Taj Residency in the near future.

Thanking you and assuring you of our best attention and service at all times.

Kind regards,


SALEEM YOUSUFF
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore
1 review
Reviewed December 6, 2009

Hi ,
i have been in Taj on 5th of dec 2009 .There was a conference over there on world MBA.I went to attent it.It was realy pleasant visit .it was arround 4 pm when i reached there.My first impression on Taj was "wow" when a staff member(well dressed ) of Taj came to open my car's door.There was no booking from my side in the hotel but still a welcome of that kind shows professionalism by Taj Bangalore.How much they care for each and every one who is coming to hotel.

At entrance there was two security guard for security checkin.I was asked to give my mobile phone and other belongings for security check.by the time they check me with metal detector .After that i get in to the hotel.
I was asked where i have to go and one person navigated me to conference hall.i feel like ambience is realy awesome.pleasant smell of rose was coming to my nose all the time .
i attended the conference and after that i went for coffee at the ground floor. It was big semi open kind of hall .It was arroud 6:30 PM and was sweet sound of music was knocking my ear .some where at ground floor some body was playing with piano.The music was realy awesome ..By the time i was hearing music a some body call me "Sir may i have your orde please". i saw one fair guy is standing in front of me wearing black suit having glow on his face.I order for a cup of coffee and some snacks.
After 10 mins of waiting i got a cup of coffee .It was fine enough that u can have it one again.The aroma was good enough.As i was running out of time ,after having coffee i left table towards the exit moving arround small coridoor.At exit a security gav e me pleasan thanks and i left for my work.

  • Liked — service provided by hotel
  • Disliked — nothing
  • Stayed December 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Cleanliness
    • Service
Helpful?
Thank vinit_singh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMResidency, General Manager at Vivanta by Taj - M G Road, Bangalore, responded to this review, December 7, 2009
December 8, 2009

Dear Mr. Singh,

At the outset I would like to thank you for the feedback posted on TripAdvisor.com with regards to your recent visit to Taj Residency, Bangalore.

I am pleased to note that our services measured up to your satisfaction. Your feedback is indeed a source of encouragement to all of us as this reiterates our belief in the fact that our efforts in delighting our esteemed guests will always be recognized and appreciated.

We look forward to seeing you at Taj Residency in the near future.

Thanking you and assuring you of our best attention and service at all times.

Kind regards,


SALEEM YOUSUFF
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
activeaqua
1 review
Reviewed November 8, 2009

I am writing this review to warn other Bussiness Travellers. I have stayed in multiple hotels in US , Europe and India (Bangalore) this year and my experience with Taj Residency was worst in terms of cleanliness and service for 5 star category hotels.

I actually paid more for it's prime location in Bangalore , however Taj Residency was not a clean faclilty. I found dead roaches in the room and light bulbs were not replaced.
Internet connectivity was the worst , I called hotel staff multple times to fix interenet connectivity.
I had already communicated this to management staff and all they did was sent me an Appology letter.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank activeaqua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2009

Well, my colleague and I were sitting at the lobby. We ordered coffee from the coffee shop and we requested that it be brought to us at the lobby as we had our laptops etc with us and the coffee shop tables are too small. A certain Mr. Chadwick initially interrogated us (quite rudely) about our presence, refused to serve us coffee, and eventually 'suggested' to us that we either shift to the coffee shop or get out!! Hardly the treatment one would expect at the Taj - I guess they don't make the best choices with respect to employees anymore.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank kdbfibGIB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vivanta by Taj - M G Road, Bangalore

Property: Vivanta by Taj - M G Road, Bangalore
Address: 41 / 3 Mahatma Gandhi Road, Bengaluru 560001, India
Phone Number:
Location: India > Karnataka > Bangalore District > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Bengaluru
#12 Romantic Hotel in Bengaluru
#20 Spa Hotel in Bengaluru
#23 Business Hotel in Bengaluru
#34 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Vivanta by Taj - M G Road, Bangalore 5*
Number of rooms: 167
Official Description (provided by the hotel):
Soak in the space that's bang in the centre of Bangalore's business and entertainment areas. Drive in from the airport delighting in backseat surprises (we're not revealing here). You'll see how we mean business in a quiet efficient way from the moment you step in. Our lobby is a unique mix of chic and classic. This arrival zone sets the tone for guestrooms and banquet facilities that deliver the ultimate in urban relaxation. ... more   less 
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Also Known As:
Vivanta By Taj - m g Road, Bangalore Hotel Bangalore
Taj Residency Bangalore
Taj Residency Hotel Bangalore

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