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“Beautiful hotel and amazing staff”

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Vivanta by Taj - M G Road, Bangalore
Ranked #37 of 665 Hotels in Bengaluru
Certificate of Excellence
Reviewed June 5, 2012

This beautiful hotel is in the center of the city and has an amazingly helpful staff,which will always greet you with a beautiful warm smile...The hotel is actually centrally located and beautifully built!!! My husband had to get a birthday arrangement done for me and these guys helped him out fully with every little detail.. Will definitely visit during my next visit to Bangalore!!!

  • Stayed: February 2012, traveled as a couple
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Thank Nancy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,416 - 1,422 of 1,700 reviews

Reviewed June 5, 2012

My first stay at the MG Road Taj, and I was pleasantly surprised by the service extended, which is genuinely better than many other Vivanta properties. The staff knew me by name (and my company name) when I got there, which was kind of surprising. Odd requests like cotton (cut my hand!) in the middle of night were met in no time, and the staff was super courteous. The hotel is a bit on the pricey side (Oberoi next door is pricier but a notch above) esp on the food and stuff like WiFi, so on a value for money basis definitely not my top choice in Bangalore (also because the approach road is FULL of traffic in evenings and takes forever to get in, bang in the center of the city as it is), but I still liked what I got. Overslept and missed breakfast though, so that will have to wait till next time, but other amenities are quite good and does not leave you disappointed on any count.

Room Tip: Higher floors are less noisy
  • Stayed: June 2012, traveled on business
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Thank Envisager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2012

Stayed for a night in this property. Was immediately impressed with the welcome i got from the staff here. While most star properties put by a lot in terms of staff behaviour, one often gets a feeling that it is not genuine and merely mechanical. Not at the Vivanta by Taj at M.G. Road.

I rate their service as the most genuine i have experienced amongst the hotels i have visited worldwide. A distant second was the Surfer's paradise Hilton at the Gold Coast in Australia. Staff are keen to notice your smallest needs and eager to help. All this with a very genuine and friendly approach and a smile on the lips. Heartwarming really.

Located in the middle of action in MG Road with all the major malls a stone's throw away. Has a new happening mall ( called 1 MG Road) bang opposite the main road. The mall has a Haagen Dazs icecream outlet which, as always, is heavenly.

Rooms are spacious and well laid out with a decent sized bath. Toiletry is standard quality. I wish though the toilets had an indian jetwash option along with the toilet papers to suit indian and foreign visitor needs. Depending on the room you stay, it can be noisy at night. This is possibly the only reason i didnt rank the hotel as excellent.

Chinese, European and Indian cuisines spread over three restaurants including a cool coffee shop with indoor and outdoor seating. Has a nice Bar which i found uncommonly quiet for a sunday night. Has all the other works including a Spa, Swimming pool and fitness centre. I had breakfast in the coffee shop and to say the least, it was phenomenal. Loved their fresh fruit and juice corner. Uncommonly, they even offered bitter gourd juice ! The spread and variety was awesome and there was something for every nationality. Indians had a choice of north indian and south indian cuisine.

Wished they made Wi Fi in the rooms free.Dont know why the hotel industry makes a big deal about this. They should realise by now that Wi Fi is a basic need of guests and they should make a departure from others and take the lead in offering this complimentary. Room WiFi rates were extremely unreasonable.

Having said everything,i had an excellent experience and strongly recommend that the property is worth visiting with family,as a couple, with friends or for business.

Room Tip: Try and stay away from road side rooms, it can be noisy. Also look for higher rooms, i was in a 5th...
  • Stayed: June 2012, traveled on business
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Thank praky4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2012

I stayed at the Taj @ MG Rd for business and am really impressed by the service. They pay attention to every little detail and the personal touch to everything they do there is awesome! I am going back there for a second time now. The breakfast selection is good and the wifi internet works well at all spots in the hotel, which to me was important They are centrally located and have a small fitness center open round the clock. Was a short stay last time, so I only had time to eat at the multi cuisine spot, hoping to try out the other restaurants they have next time round.

  • Stayed: May 2012, traveled on business
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Thank PrabhuTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2012

This is the second time in a year I have stayed here while on business from the UK. I came back a second time because of the service I received during the first stay. A year on and if anything the service has improved even more. All the staff are helpful and nothing is too much trouble.

The rooms are well appointed, and to an excellent standard, with all the usual bits and pieces.

Internet access is fast and reliable which proves useful for the calls back home.

Newly opend opposite the hotel is a small western style shopping centre, with a Marks and Spencer (no food hall for BLTs) and a good coffee outlet.

Overall good value for money


Stayed: May 2012, traveled on business
1  Thank P1pster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2012

Fantastic experience of my short stay at the Taj Vivanta, MG Road, Bangalore.

The warmth in the welcome right from the time the car reaches the entrance and i got off to the time i left from there was simply superlative.

This is a people business and its these people - from the bell boy to the security to the folks at the reservation counter to the Managers managing to the show to the restaurant folks....just about everybody. Warm and friendly, at attention to help and address any request or requirement.

The room is functional, comfortable, clean, everything as you would expect out of a Taj property.

The restaurant had a theme dinner - Bombay street food with unlimited beer !! My complaint - they didn't tell me about it or advertise it in the lobby. Would have had lesser beer outside before reaching the restaurant :-))) The tandoor was spicy & tasty - loved it !!

Tarot reader !! That was a 1st time experience with me. And on a 50:50 basis i was quite happy with what i heard :-)) Now hoping that what she said does come true ;-))

Overall experience - Excellent

Would i go there again - Most definitely

Most highly recommended for the tariff charged.

  • Stayed: May 2012, traveled on business
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Thank forenns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2012

When first arriving from the airport, I was impressed by the service we received. The lobby looks immaculate and the choice of on-site restaurants is good. However, it started falling apart when I got to the room. The room was outdated, but the worst was the fact the airco was not sufficient for the room and made the bed feel like it was damp and wet. Also the plumbing had issues at the room next to me, and there was constant banging by the onsite maintenance guys for a good two days. Also the restaurants were disappointing at nights, most of the menu wasn't available and you ended up only being able to pick 3 or 4 items of a menu. This is not worthy a 4 star hotel.

Stayed: September 2011
Thank Jeroen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vivanta by Taj - M G Road, Bangalore

Address: 41 / 3 Mahatma Gandhi Road, Bengaluru 560001, India
Phone Number:
Location: India > Karnataka > Bangalore District > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Bengaluru
#12 Romantic Hotel in Bengaluru
#21 Spa Hotel in Bengaluru
#23 Business Hotel in Bengaluru
#34 Luxury Hotel in Bengaluru
Price Range: $127 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Vivanta by Taj - M G Road, Bangalore 5*
Number of rooms: 167
Official Description (provided by the hotel):
Soak in the space that's bang in the centre of Bangalore's business and entertainment areas. Drive in from the airport delighting in backseat surprises (we're not revealing here). You'll see how we mean business in a quiet efficient way from the moment you step in. Our lobby is a unique mix of chic and classic. This arrival zone sets the tone for guestrooms and banquet facilities that deliver the ultimate in urban relaxation. ... more   less 
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Also Known As:
Vivanta By Taj - m g Road, Bangalore Hotel Bangalore
Taj Residency Bangalore
Taj Residency Hotel Bangalore

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