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“Decent Hotel in Cenral Bangalore” 5 of 5 bubbles
Review of The Oberoi, Bengaluru

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The Oberoi, Bengaluru
Ranked #1 of 649 Hotels in Bengaluru
Certificate of Excellence
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Decent Hotel in Cenral Bangalore”
5 of 5 bubbles Reviewed July 25, 2014

Very friendly and helpful staff. Nice room, balcony and garden. Too busy to go try the pool but looks very attractive. Breakfast and dinner are both in hotel with great joy. Will definitely come back.

Room Tip: Higher floor feels better
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank MetScorpion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, July 27, 2014
Dear Guest,

Thank you very much for sparing time to share your feedback on TripAdvisor. We sincerely appreciate your time.

My team and I deem it a privilege to have served you and we are happy to read your positive review.

We also thank you for appreciating our rooms and garden.

Your compliments on our hospitality has also been shared with the entire team for whom it has been a tremendous source of inspiration. The team is committed to quality service and it is recognition such as yours which inspires us to deliver our best.

I thank you once again for your gracious feedback of our hotel and its locational advantage and look forward to having more opportunities to be of service to you.

Thank you,

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,771 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Australia
Level Contributor
124 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed July 24, 2014

We have been coming to India for 17 years + and been wanting to stay at the Oberoi for the same length of time.... yet never had the finances until now. We stayed twice in fact - at the start of July for 2 nights and then for another night about 10 days later after our trip to Kerala. In Kerela we stayed at The Taj (2 properties), The Leela (Kovalam) and Niraamaya (Kovalam). The Oberoi had by far the best service of any of the other 5 star hotels. In fact having travelled fairly extensively throughout the world, this is the best service anywhere where we have been (even better than The Samaya in Bali - which was excellent).

Some of the staff were quite amazing - we had Vineet & Sarath make some beautiful creations with the room decoration, we received some thoughtful and unexpected gifts - a special mention to Shijo, Gauri & Karthik. Tunk that took us to our room was also very professional. In addition we received an upgrade to a suite on our 2nd visit - a lovely surprise.

Most of the food was also amazing. We had the Sunday buffet - so much food and delicious. We tried the Thai restaurant and again the food was excellent - with extra dishes given from the chefs. Breakfast was great too as was the polo club (for snacks). The only food that did not live up to expectations was the Chinese restaurant. Service at all eateries was excellent.

The rooms were well appointed - great to have ipad for all the room requirements - although the size was a little tight for 2 adults and 1 child. The suite was more than ample and very luxurious - wish we had stayed 2 nights on our return.

The pool was a lovely getaway from the crazy MG road outside. Shijo was very attentive.

Overall we would say that staying at the Oberoi makes you want to come back. They are friendly, helpful, service is outstanding and they were very generous. The only thing i would like to see is free wifi (you get 30min complimentary) but I think all 5 star hotels should offer free wifi.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scott_Fiona_Anjali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, July 27, 2014
Dear Guest,

Thank you for sharing your feedback of your stay on Trip Advisor.

All of us are delighted to read your review on your experience at The Oberoi, Bangalore.

We sincerely thank you for your encouraging and kind words of praise on our services and facilities.
I have conveyed your compliments to the entire team, for whom it has been a tremendous source of inspiration. Gauri, Karthik, Sarath, Shijo, Tunk and Vineet, were also happy to note that their efforts were so well appreciated.

It is always been our endeavour to make our guests feel special in every aspect during their stay with us as we take great pride in delivering exceptional service.

Your feedback on the food at Szechwan Court has been shared with our chefs and we do hope to surpass your expectations when you stay with us next.

We have also noted comments on our rooms and are grateful for this feedback.

With regards to your suggestion on the internet, we would be happy to offer you a rate that includes internet.

Thank you once again for your recognition and we hope to have the pleasure of your continued visits to our hotel.

Thank you,
Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torun, Poland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 23, 2014

Nothing could be better. Location, atmposphere, staff, food and many many more. Luxury as good as it can be. The best bed I ever experienced gave me perfect sleep, so important during the busy day of stay in Bangalore.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kancelaria Nexu... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, July 27, 2014
Dear Guest,

Thank you for sparing your time for updating your experience on TripAdvisor and for your kind words of praise on our product, ambiance, food and service.

Your compliments is a great source of encouragement which will help us further to strive for higher standards of service.

The team and I look forward to welcoming you back to the city and to The Oberoi.

Thank you,

Yours sincerely

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

Huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 20, 2014

Oberoi is none for its hospitality and my experience was no exception. Staff are very attentive - maybe even more so tan some patrons might want- but they will go out of their way to adapt to you needs. They have recently renovated many of the rooms in the front and added a glass shield to block out MG road noise. It works extremely well - be sure to ask for on of the new rooms - they are Way nicer than a typical one ( by now maybe all are done but best to clarity that at booking )
First time travels to India should be aware there are high levels of security so you car will be inspected with mirrors prior to pulling in and all bags ( purses, bookbags etc) but that is just good practice so don't be freaked out. One downside is that not a great location to go out for a walk - recommend driving where you need to go (via driver of course) . The Thai restaurant on premises was very good

Room Tip: Mark suet you get one of the newly renovated rooms with the glass wall in the hallway to block out t...
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RJ S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, July 22, 2014
Dear Guest

It was a pleasure having you stay with us in April 2014.

Thank you for sparing your time for updating your experience on TripAdvisor.

We are delighted to read your review on our product and service.

Our entire accommodation has undergone a complete renovation. Also the corridors leading to our guest rooms have an aesthetically designed carpet alongside the glass wall that eliminates all intrusions of sound thus ensuring a comfortable stay.

We follow a high level of security process at the hotel as safety of our guests is our prime concern.

We are happy to note your positive comments on Rim Naam, our Thai restaurant and do hope to have the pleasure of welcoming you back and experience our other restaurants as well.

Thank you and regards,

Yours sincerely,

Huvida Marshall
Vice President and General Manager
The Oberoi, Bangalore

Huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
53 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 19, 2014

The Oberoi knows how to make you feel welcome. The staff is most helpful and seems genuinely happy to have you amidst them. They serve with great courtesy and always with a smile. The hotel takes care of the tiniest of things and is most thoughtful. The surprise gifts delivered with well thought of communication were a delight.
While the hotel infrastructure is getting old and it shows, there is nothing really to beat their charm and hospitality.

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Anas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, July 22, 2014
Dear Guest,

The entire team joins me in thanking you for staying with us and also for the time taken to pen such a wonderful review on TripAdvisor.

Your time and praise is overwhelming and precious to us.

We sincerely appreciate your wonderful words for the team. Guests such as yourself are the true inspiration behind our philosophy towards hospitality and our endeavour remains to continuously engage in guest satisfaction and service excellence.

We have made a note of your comments on our product and would like to thank you for your feedback.

We are extremely delighted to have you as an “ambassador” for The Oberoi, Bangalore and look forward to welcoming you back.

In Bangalore, if I could be of any assistance, please do feel free to contact me.

Thank you,

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

Huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, Yorkshire, England
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed July 16, 2014

From the moment you are greeted at the oberoi to the moment you leave you are treated like royalty... The entire staff are polite, courteous and go well beyond your expectations.
Never have I experienced such a professional, well managed operation and absolutely nothing is too much trouble for the dedicated members of staff, who obviously enjoy their work.
Every park of this superb hotel is spotless! Food is excellent, Drinks are served immediately, the grounds and pool is an oasis of peace and tranquility.
The Spa is superb.... And I had the best massage treatments EVER!
What else can I say apart from ... 'How do you improve on perfection'....
Well done and thanks to ALL the Oberoi team...
and a special thanks for the housekeeping team for keeping a single man's room so tidy and the farewell gift. Love you all.
Mr George Ledger... UK.. Travelling on business

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Milson50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, July 19, 2014
Dear Guest,

Thank you very much for choosing The Oberoi during your visit to Bangalore and also for sparing time to share your experience on Trip Advisor.

My team and I deem it a privilege to have served you and are happy to read such a delightful recommendation.

We sincerely appreciate your positive feedback on our food, gardens and pool.

We also thank you for your wonderful words of appreciation of our services. We believe that people make a hotel special, giving it heart and soul. Guests such as yourself are the true inspiration behind our philosophy towards hospitality and our endeavour remains to continuously engage in guest satisfaction and service excellence.

I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. It was also a pleasure for the team at the Spa to note your compliments on the massage treatment.

The team and I thank you once again for your time and the wonderful review and look forward to welcoming you back.

In Bangalore, if I could be of any assistance please do let me know.

Thank you and regards,

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

Huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 16, 2014

A stunning property and the gardens are a treat to sit in. The rooms are state-of-the-art with iPad controls that actually work! The staff go above and beyond in making your stay comfortable. Highly recommend it.

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ishrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, July 19, 2014
Dear Guest,

Thank you for staying at The Oberoi during your visit to Bangalore and also for sharing your feedback with the TripAdvisor community.

We are grateful for your kind words of praise on our gardens and service. It is also a pleasure to note your appreciation of the iPads which have been introduced in our entire accommodation.

We thank you once again for this wonderful review and also for your recommendation and do hope to have the pleasure of welcoming you back soon.

Thank you and regards,

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

Huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi, Bengaluru

Property: The Oberoi, Bengaluru
Address: 37 - 39 Mahatma Gandhi Road, Bengaluru 560001, India (Formerly The Oberoi, Bangalore)
Phone Number:
Location: India > Karnataka > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Bengaluru
#1 Luxury Hotel in Bengaluru
#1 Romantic Hotel in Bengaluru
#1 Family Hotel in Bengaluru
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Oberoi, Bengaluru 5*
Number of rooms: 160
Official Description (provided by the hotel):
A modern &charming hotel with landscaped garden & water bodies, in the heart of business & shopping district. The hotel is now ready with a refreshing new experience. The entire accomodation is now new and reflects the tranquility and energy of this beautiful and modern city. The contemporary design and innovative features of our rooms and suites will ensure that your stay is even more memorable.All our rooms are now equipped with Oberoi E'nhance, an iPad interface that allows you to customise your in room experience ... more   less 
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Also Known As:
The Oberoi Bangalore Hotel Bangalore
Oberoi Bangalore
Oberoi Hotel Bangalore

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