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The Leela Palace Bengaluru
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Reviews (2,251)
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Reviewed December 5, 2009

It was great to stay with my wife with all peace and luxury with so much space. Next day we had lunch with friends and almost felt like inviting people home.

our room had a seperate reception and breakfast lounge , excellent for the price of luxury you pay..

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank sandeepmeta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrewblr, General Manager at The Leela Palace Bengaluru, responded to this reviewResponded January 19, 2010

Dear Guest,

Thank you for your kind review. We are happy to know that you had royal stay at our hotel and you were pleased with our services.

We look forward to welcoming you back to The Leela Palace Kempinski Bangalore, to provide you with the same luxurious experience that you have come to expect from us.

Thanking you,
Andrew Hendrian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2009

The Leela the is best the place to stay in Bangalore. It combines the high standards of the Kempinski chain with incomparable Indian hospitality, making any stay a real pleasure. The property itself is massive, built in the style of a Raj period palace. The location of the hotel, once on the edge of the city, is now very urban, with chaotic traffic just outside the door. Once inside the hotel, however, the craziness of Bangalore fades away.
The hotel is located on Airport Road, but don't be misled. The Leela used to be a short jump to the old airport, which was essentially the airforce landing strip, but with the opening of the new airport on the other side of the city, the Leela is now a good 50 minutes away at the best of times (typically between 10 pm and 7 am), and up to 2.5 hours at peak travel times. As most international flights arrive and depart in the early morning hours, this typically is not an issue, but if you're flying domestically, be warned!
Back to the hotel....the rooms are large, well equipped, and comfortable. The beds are almost too comfortable. Getting up in the morning is an internal battle of "stay in bed/go to meeting" but that being said, the bathroom, with its deep tub and separate shower, is inviting, as is the breakfast spread in the Citrus Restaurant on the ground floor. The breakfast buffet, which caters to numerous culinary and dietary styles, is a good way to start the day, and being able to sit outside and the cool morning air is a real pleasure.
The staff at the hotel are exceptional. Whether it's about getting a suit pressed on arrival at 2 AM, arranging transport, or getting a cup of tea, requests are welcomed with a smile and an inviting nod of the head.
One wobble is perhaps the front desk, which tends to be slow, particularly for check-out. The other is the walking distance from the lobby to some of the rooms. The hotel is vast, and the only time one feels the size of the establishment is in getting to the room, some of which seem to be located at the dead-end of a complex labyrinth. There's not much to do about the hotel's layout, but if you are of limited mobility, please make sure to ask about the walking distance when checking in.
All in all, you can't go wrong with this property, and despite some of the minor drawbacks, the Leela remains the preferred address in Bangalore.

  • Stayed: November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank voyageur à paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrewblr, Management Representative at The Leela Palace Bengaluru, responded to this reviewResponded January 19, 2010

Dear Guest,

Thank you for your kind review. We are happy to know that you had royal stay at our hotel and you were pleased with our services.

We look forward to welcoming you back to The Leela Palace Kempinski Bangalore, to provide you with the same luxurious experience that you have come to expect from us.

Thanking you,
Andrew Hendrian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2009

code TAIR09
i visited bangalore for a pleasure trip browsed many hotels, found the bookings rates picture of my place to stay etc very easily in tripadvisor, booked a room for 3 days at leela palace, reached there and entered the hotel, woooowww its a real palace and i was treated as a KING,a royal feeling the days i stayed, soo cozy atmosphere,if anyone want to be a king then go ahead for it,seeing is believing. feel free to ask to me about my experience [--]

Thank krvinodraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrewblr, General Manager at The Leela Palace Bengaluru, responded to this reviewResponded January 19, 2010

Dear Guest,

Thank you for your kind review. We are happy to know that you had royal stay at our hotel and you were pleased with our services.

We look forward to welcoming you back to The Leela Palace Kempinski Bangalore, to provide you with the same luxurious experience that you have come to expect from us.

Thanking you,
Andrew Hendrian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2009

I attended a wedding at the Leela Palace, and was blown away by the service and the attention to detail. The hotel is truly a five star experience with something for everyone. The galleria had shops for every kind of need with a cafe on the top floor to relax when you were done. The garden attached to the entrance is also lovely to walk around in (that's where we attended the wedding ceremony). Though its pricey, the rooms are gorgeously done. The location was also great because it was right by the airport, though now the airport has been moved. Still, there are a number of restaurants nearby and the heart of the city is about a 15 minute drive. Great hotel!

Stayed: August 2006
2  Thank travelpassion789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrewblr, General Manager at The Leela Palace Bengaluru, responded to this reviewResponded January 19, 2010

Dear Guest,

Thank you for your kind review. We are happy to know that you had a good wedding experience at our hotel and you are impressed by our services.

Your comments regarding our galleria shopping centre, the Leela garden, rooms are truly appreciated. Your appreciation for our special soft pillows is also noted.

We look forward to welcoming you back to The Leela Palace Kempinski Bangalore, to provide you with the same luxurious experience that you have come to expect from us.

Thanking you,
Andrew Hendrian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2009

leela is a great hotel in bangalore with amazing facilities and good location. I liked it when i went for business. good breakfast and good restaurants for dinner. business centre is good but very expensive.

  • Stayed: October 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank yk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrewblr, General Manager at The Leela Palace Bengaluru, responded to this reviewResponded January 19, 2010

Dear Guest,

Thank you for your kind review. We are happy to know that you had a good experience at our hotel and you are impressed by our services.

Your comments regarding our facilities and restaurants are truly appreciated.

We look forward to welcoming you back to The Leela Palace Kempinski Bangalore, to provide you with the same luxurious experience that you have come to expect from us.

Thanking you,
Andrew Hendrian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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