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“Luxurious but needs to do better around room security”

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The Leela Palace Bengaluru
Ranked #11 of 681 Hotels in Bengaluru
Certificate of Excellence
Reviewed October 2, 2012

1. Very luxurious rooms
2. Excellent Restuarant
3. Warm & friendly staff
4. Rooms not too secure. There are long balconies that connect two rooms. Effectively you could walk into another guests room but for a glass door locked from within. The hotel needs to think better around securing each room (improrant especially for single women travllers). I did make a mention of it to the reception during checkout.

  • Stayed: August 2012, traveled on business
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Thank Kateja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,464 - 1,470 of 2,082 reviews

Reviewed October 1, 2012

...i want to see it.

Beautiful hotel and impeccable service.

Spent 16 nights here on a business trip and had no issues whatsoever - all very slick and absolutly first class.

Stunning accomadation and beautiful food

  • Stayed: September 2012, traveled on business
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Thank matt b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

The Leela's charm never fails to attract, and yet, the Leela Palace Bangalore is a step further by the group, towards Elegance of the Royal era. The staff is excellently trained, courteous and polite. Whats more? They offer you privacy when you need it, and You Don't have to tell them!!!! :) The Beverage menu is exciting and offers a collection of only the finest. Be sure to dig a deep hole in your pocket though, as quality is not compromised upon here. The sous chef is extremely open to suggestions from patrons on how to make the best Norwegian Salmon and Risotto. Try these while you're here and avoid going for Indian wines. You'll be impressed by hospitality, the lure of the place and its magical, grande feel. Room prices start at INR 12500 plus taxes. Well worth it. When you visit the Leela, you've landed yourself a date in Paradise.

Room Tip: Choose from any of the Superior Deluxe categories which have huge Bathrooms as well.
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  • Stayed: September 2012, traveled with friends
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Thank Simran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

I needs new painting and new carpet, other than that is a solid 4 start hotel... from a price point , I had a good rate due my company... but anything above $200 I dont think is worth it....

also, location.... is ok, not great.. it will take you 5 to 10 minutes to get out of the road where the hotel is located at.

in short, do it for a good price.

  • Stayed: September 2012, traveled on business
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2  Thank dagahi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

Very luxurious and well planned rooms.The staff are very cordial and helpful.Great food and one must take time to see their beautiful property.The gym is well equipped.Had been for a meeting and the banquet halls are great for holding business meetings and dinners alike.
Great place to be in bangalore

  • Stayed: August 2012, traveled on business
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1  Thank DrNithin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

Luxurious and well planned rooms. Great service, pre emptive yet non intrusive. Top notch food. Dal makhni at the Jamavar not to be missed. Unlike other properties where the experience starts after check-in, The leela service starts from the time you land in bangalore. Am absolutely delighted.

Room Tip: Call and check for best options for the date of travel. you might be lucky to get an upgrade at a sm...
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  • Stayed: September 2012, traveled on business
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Thank navin n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

I've been staying at the Leela for years. Though I've ALWAYS had issues with my stays there, I will say the first one was the best and the only one that I could regard as worthy of the Leela mythical reputation. From what I hear, during its heyday and before they moved the airport, the Leela was THE place to stay. it is NOT NOW THE PLACE TO STAY. They seem to mess up the basics with great ease. Their passive-aggressive style, poor communication, and self-heralded sense of arrogance are a rare combination of characteristics that I dare say make the Leela soon to be a dinosaur. Moreover, the building is tired, most halls need updating with carpet and paint badly, and the rooms will be due for some soft goods revival soon. The windows/doors opening out all need replacing since they are ill-fitted. Far too many of the sinks drain slower than molasses. And the smell of cigarette smoke, mold, and mildew are a less-than-great contribution to one's senses.

This hotel suffers from POOR LEADERSHIP that is so terribly unresponsive that they amaze even the most seasoned traveler. The GM is a myth of incompetence because his staff and middle-level managers are grossly disadvantaged in their failed attempts to provide service and solve problems.

The other thing that was horrid on this last visit is that the hotel is out of things. Wines on the wine list--it took 4 selections to find one that they had in stock. Items on the menu to eat are not available. Services are suddenly not available, such as the gym with a sign, "Temporarily Closed" with no indication of when it would be available or that it would be ever again.

Though it is not ready yet, the new JW Marriott in UB City will be a gigantic breath of fresh air that will impact the Leela greatly--and it should. Bengaluru needs a new, vibrant competitive hotel.

Sad to see this great mythical figure slowly sag into service doldrums.

Room Tip: New tower unless suite in old section but overlooking pool only.
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  • Stayed: September 2012, traveled on business
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5  Thank Traveler4TheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Leela Palace Bengaluru

Address: 23 The Leela Palace Bengaluru Airport Road, Bengaluru 560008, India
Phone Number:
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Bengaluru
#7 Spa Hotel in Bengaluru
#8 Business Hotel in Bengaluru
#9 Family Hotel in Bengaluru
#10 Luxury Hotel in Bengaluru
Price Range: $212 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Leela Palace Bengaluru 5*
Number of rooms: 357
Reservation Options:
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Also Known As:
The Leela Palace Bangalore Hotel Bangalore
Leela Palace Bangalore
Hotel Leela Bangalore
Leela Palace Hotel Bangalore
Leela Hotel Bangalore

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