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“Stunning old world charm”

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ITC Windsor, Bengaluru
Ranked #20 of 664 Hotels in Bengaluru
Certificate of Excellence
Hermanus, South Africa
Level 6 Contributor
188 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Stunning old world charm”
Reviewed April 15, 2013

all the details that a business traveller checking in late at night would need! a nice restaurant in the lobby where you can have some good food quickly. The rooms are neat and nice and spacious, the staff friendly and willing to assist with little details you need.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Charmaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, April 21, 2013
Dear Guest
Greetings of the day to you...
Thank you very much indeed for sharing with the experience of your stay on Trip Advisor. We are pleased to learn that you had an enriching and a distinctive experience at ITC Windsor …
ITC Windsor is a business destination with a difference, thank you once more for appreciating it…We are happy to know that you enjoyed our Product and Services.

We look forward to welcome you back again in the near future

With Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,348 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (317)
Date | Rating
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English first
New Delhi, India
Level 6 Contributor
107 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
Reviewed April 8, 2013

Every time I stay at the ITC Windsor, I am touched by the care they offer a tired business traveller! The staff are trained to attend to your special needs, and make each stay so memorable.

The location is excellent, particularly if you are getting in from the airport during the evening rush hour. The rooms are very well appointed and classy to a fault. But the friendliness and the helpful attitude of each staff is what sets the ITC Windsor apart from other business hotels.

The group is well known for the culinary excellence, but the coffee shop of this hotel is something special. The decor and ambiance adds to the quality of the experience. The breakfast is great and is a super way to start the day. And if you like a non spicy light, yet gourmet supper, the coffee shop is the best place to go to!

Room Tip: The suites are very special!
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Debu H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, April 22, 2013
Dear Guest,

Greetings of the day to you.

At the outset may I take this opportunity to Thank You for staying at the ITC Windsor yet again.

We are pleased to learn that you had an enriching and a distinctive experience at ITC Windsor …
ITC Windsor is a business destination with a difference, thank you once again for your kind words. And we are happy to know that you enjoyed our Product and Services.

We are glad to know that you enjoy our restaurants which indeed have created a different dimension in the fine dining culinary space of Bangalore.

At the ITC Windsor we do our best to ensure our guests enjoy unmatched hospitality and thereby ensure a memorable stay.

Thank you once again and we do look forward to your continued visits and to the pleasure of welcoming you back again in the not too distant future.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panchkula, India
Level 6 Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 6, 2013

This hotel was always on my must-stay list. It's on the way from the airport to the city center. The hotel is a historic building and you can opt to stay in the old wing or the new wing of the hotel. The hotel is close to the Golf Course and if you are lucky to stay on the higher floors, you can see the great green plains of the golf course.

The ambiance is great and the service impeccable. The rooms in the old wing have an old-world charm to it The furniture seems historic (though not rusty or old) and the room feels great even though it is sparsely decorated. We had got the entire hotel booked and so we were pretty much satisfied with the service. The pool area is great and the pool-view from the restaurant is amazing..!
overall, a nice comfortable stay...!

Room Tip: If you want to stay in a place which has an old world charm to it and be luxurious at the same time...
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anubhav_gaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, April 8, 2013
Dear Guest,

Greetings of the day to you.

Thank you very much indeed for sharing with us such a delightful review on Trip Advisor. We are indeed delighted to know that you enjoyed your stay with us. Yes, the ITC Windsor is the closest Luxury Business Hotel to the International Airport and also very conveniently located to the City Centre. The Bangalore Golf Course is located directly opposite the hotel and on request we are also able to confirm a game of Golf for those guests who enjoy a game of Golf.

At the ITC Windsor we do our best to ensure our guests enjoy unmatched hospitality and thereby ensure a memorable stay. We are also delighted that you enjoyed dining at the Royal Afghan.

Thank you once again and we do look forward to your continued visits and to the pleasure of welcoming you back again in the not too distant future.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 6, 2013

The rooms are ok and relatively well maintained. The staff are helpful and the hotel tidy. The gym is ok although compared to the Hyatt at Chennai is lacking in equipment.
The breakfast at the ITC Windsor leaves a deal to be desired though. I would expect a breakfast of this standard from maybe a 3 star hotel.
The food is stocked poorly and staff take too long to replenish. There is a good selection of local foods but the ones preferred by westerners disappear rapidly and take an age to replenish. My most recent breakfast consisted of a cup of coffee and a stale croissant.
To compare to the other hotels I have stayed at in India the ITC Windsor will seriously have to up its game to compete.
House keeping appear to have a problem re stocking your room with tea and coffe making facilities also.
Overall a bit of a disappointment.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sloan_a1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, April 8, 2013
Dear Guest,

Greetings from the ITC Windsor, Bengaluru.

I would like to thank you for giving us your time and for your valuable feedback on our services during your recent stay at the ITC Windsor and Thank you for bringing the same to our attention. Your feedback will undoubtedly help us synergize and streamline our services and also further enhance guest experience.

We at the ITC Windsor look forward to the pleasure of welcoming you back at the our hotel.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, Haryana, India
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 30, 2013

The best customer service and the best restaurant "Dakshin". They upgraded our room to a Suite and made the trip a memorable one. Great ambience....highly recommended. The massage chair in the room provided the much desired comfort along with the different pillows (hard, soft...) offered excellent sleep.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saurabh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, April 1, 2013
Dear Guest,
Greetings of the day to you...
Thank you very much indeed for sharing with us such a delightful review on Trip Advisor. We are delighted to know that you enjoyed your stay with us…Thank you for choosing ITC Windsor and giving us an opportunity to serve you…
We are delighted to know that you categorize and rate ITC Windsor to be the ‘best customer service hotel’, we are truly honored. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property.
We are also gratified to know that you enjoyed dining with us at our award winning Fine Dining restaurant –Dakshin which exemplifies the Celebrated Tastes of Southern India. Thank you once more for your appreciation.
We look forward to your continued visits and the pleasure of welcoming you back again in the near future
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level 1 Contributor
3 reviews
Reviewed March 26, 2013

I loved this hotel. Stayed there twice, at the start and end of a 3 week trip. Second time, I found they had saved me the same room as the first trip because I told them how much I liked it. How nice!

Impeccable cleanliness.

Hotel room full of beautiful, old furniture. Great soundproofing, could not hear the traffic at all.

I was ill while I was there and every food order I had sent up to my room was on the house (I must stress my illness was not caused by this hotel).

The service was my idea of perfect, not obsequious people constantly asking if they can help, but always somewhere there when needed.

Food excellent without exception, 3 different restaurants on site all very good. Though I must say the food is expensive.

I cannot recommend this place highly enough.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James12345188590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, March 28, 2013
Dear Guest,
Greetings of the day to you...
Thank you very much indeed for sharing with us such a delightful review on Trip Advisor. We are delighted to know that you enjoyed your stay with us…Thank you for choosing ITC Windsor and giving us an opportunity to serve you…
We are glad to know that you enjoyed our Product and Services. As you truly mentioned at ITC Windsor we constantly strive for excellence and create new benchmarks. We are happy to know that you felt at home during your stay at ITC Windsor.
It is gratifying to note that you appreciated the efforts of our associates who served with utmost care yet not imposing the concern…
We are delighted as well to know that you enjoyed our restaurants which have indeed created a different dimension in the fine dining culinary space of Bangalore.
We certainly look forward to welcome you back again in the near future.
Best Regards…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level 5 Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed March 21, 2013

I love the ITC Windsor. The decor and history of the place are fantastic. The staff are first-rate. You'll want to photograph the place to show your friends and family how cool it is.

There are five restaurants to temp you and while I personally don't love all of them (see other reviews), you can certainly find something to write home about. You will pay for it dearly, but you'll still remember. The prices of the restaurants is the only thing stopping me from giving Windsor a higher rating. it's a great, unique, beautiful place.

Tower rooms include happy hour (free drinks) and given the (silly) prices of the drinks otherwise, it makes the extra price of the tower rooms completely worthwhile.

Do stay here. You will talk about it for a long time,

Room Tip: Splurge for the Tower room and partake of the Happy Hour. It makes up for the extra cost and then so...
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GuyWhoTravelsALot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, March 23, 2013
Dear Guest
Greetings of the day to you...
Thank you very much indeed for sharing with us such a delightful review on Trip Advisor. We are glad to know that you enjoyed your stay with us.
You would be glad to know that the ITC Windsor is one of the few hotels in Bangalore that has retained the old world charm and meets the international standards, the synergy of which is indeed appreciated by our guests. We are also glad to know that you enjoyed the Cocktail Hours at Portman’s Court – the Tower’s Atrium.
We thank you for choosing to stay at ITC Windsor and we look forward to welcome you back again in the near future…
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Windsor, Bengaluru

Property: ITC Windsor, Bengaluru
Address: 25 Windsor Square, Bengaluru 560052, India
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Bengaluru
#4 Family Hotel in Bengaluru
#10 Spa Hotel in Bengaluru
#17 Business Hotel in Bengaluru
#18 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Windsor, Bengaluru 5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Itc Windsor, Bengaluru Hotel Bangalore
The Windsor Hotel
Itc Windsor Sheraton
Windsor Bangalore
Windsor Sheraton Hotel Bangalore
Windsor Sheraton Bangalore

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