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“Not a luxury hotel in any sense”

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ITC Windsor, Bengaluru
Ranked #19 of 662 Hotels in Bengaluru
Certificate of Excellence
The World
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Not a luxury hotel in any sense”
Reviewed February 4, 2013

Classic colonial buildings set the scene for what I had hoped would be a good experience. However, that was not the case. Again as with many hotels in India ridiculous drinks and Internet prices. Rooms were decent, very soft beds which some people may like, but minor maintenance issues like leaking taps etc, but nothing special. However, it was the disinterested service that was the real let down. The breakfast room was a shocker, with no one keeping the place tidy, spilled food everywhere and no one caring about it.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WarwickintheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, February 4, 2013
Dear Guest,

Greetings of the day to you...

Thank you for sparing time to share with us your review on TripAdvisor.
We have noted your comments and thank you for sharing the same with us our attention has been given to the same.
We at ITC Windsor look forward to the pleasure of welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,331 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (313)
Date | Rating
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English first
Camberley, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 3, 2013

stunning hotel, very helpful staff , pool area small but very nice and secluded .
The spa is excellent and the treatments well priced !
The food is the best I have had in a long time in India and cooked to your liking as in not to much spice if you want it !

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, February 4, 2013
Thank you very much indeed for sharing with us your valuable feedback on Trip Advisor. The team at ITC Windsor is delighted to receive your comments.
It is our endeavor to ensure that each of our guests enjoy and have a memorable stay with us. We are delighted to know that you enjoyed the Products and the Services, especially the rooms and our signature restaurants.
We are glad to know that you also enjoyed the service of our Spa—Kayakalp.
We look forward to your continued visits and the pleasure of welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County Dublin, Ireland
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 29, 2013

We stayed 7 nights in this hotel and were very satisfied. We noticed that some rooms in the Manor wing looked over the road; so can be noisy. The rooms which are in the Towers wing are better and our room 2424 on the 4th floor was very quiet. However, the hotel needs to improve one thing for a better nights sleep for all guests. It needs some kind of notice in each room to encourage guests not to slam the doors. We know its people's individual responsibility, but hotel still needs to do something about it. We were woken up few times during the night by other guests slamming doors and talking loudly.

We really loved the food. Many thanks to Chef and all staff in all restaurants in the hotel. Excellent service! We loved the Indian breakfasts - Masala Dosa and will miss it in London. The dish with the chicken - 'Kadai Murgh' was tender and very tasty.

We avoided using public transport and were happy to use the hotel's private car with a driver. It was not that expensive at all. We used this service three times. Our driver Shakeer was very good and careful on the roads - not easy when driving in India!! All the staff were really helpful.
Bannerghatta National Park is only one hours drive from the hotel and we would really recommend you to go. Fantastic experience!

If you are long stay guest they will present you with a little gift. This is so nice and thoughtful.

Room Tip: Room 2424 in The Tower wing was quiet. You cannot open windows but air conditioner worked good.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TatNiall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, February 8, 2013
Dear Guest,
Greetings of the day to you from ITC Windsor Bengaluru...

Thank you very much indeed for sparing your time to share with us such a delightful review on Trip Advisor.
The entire team feels proud and honored to read your comment.
You would be glad to know that the ITC Windsor is one of the few hotels in Bangalore that has retained the old world charm and yet meets the international efficiencies, the synergy of which is appreciated widely by our guests.

We look forward to welcome you back again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
76 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 26, 2013

We stayed at the ITC Windsor Manor, Bangalore which is one of my favourite hotels. It's an older hotel and much more charming than the ITC Gardenia which is new and beautiful but doesnt have the charm of the Windsor Manor. We were very pleasantly surprised when we were upgraded to their Wellesley Suite! Absolutely beautiful suite of rooms, very large, opening out into a charming garden area - nice to sit and have a cup of coffee and forget you are in a city! the rooms were exquisite and the service outstanding. We were completely spoiled. Very conveniently located, righ in the city but feels like an oasis of calm. Will always stay at this hotel in Bangalore.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelhappyMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, February 4, 2013
Dear Guest,
Greetings of the day to you from ITC Windsor Bengaluru...

Thank you very much indeed for sparing your time to share with us such a delightful review on Trip Advisor.
The entire team feels proud and honored to read your comment.
You would be glad to know that the ITC Windsor is one of the few hotels in Bangalore that has retained the old world charm and yet meets the international efficiencies, the synergy of which is appreciated widely by our guests.

We look forward to welcome you back again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 22, 2013

the hospitality is awsome, food is excellent, rooms are well spacious and maintained well, located in the heart of the city near to railway station, golf course, race course, even thouoon the main city very calm

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank slnmoorthy25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, January 22, 2013
Dear Guest

Greetings of the day to you...
Thank you very much indeed for sparing time to share with us such a delightful review on Trip Advisor.
The entire team feels proud and honored to read your compliments.
We are delighted to know that you enjoyed our Product and Service. We at ITC Windsor are committed to quality service to ensure that our guests are comfortable and enjoy their stay.
We look forward to your continued visits and the pleasure of welcoming you back again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 18, 2013

This hotel is in great location but roooms are very small size.I was upgraded to new wing and supposedly bigger rooms but still i found rooms to be small.However the facilities are great in this room.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C00lDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, January 18, 2013
Dear Guest,

Greetings of the day to you...

Thank you for sparing your valuable time to share with us your review on
TripAdvisor.
We have noted your comments and thank you for the same.

We are glad to know that you have found the location of the hotel
convenient. It is our endeavor to provide our guests with the highest
levels of comfort & to make their stay truly memorable.

We look forward to your continued visits and the pleasure of welcoming you
back again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad-Deccan, Andhra Pradesh, India
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 18, 2013

compared to my previous stay at royal gardenia , the stay here was not very pleasant as it was more like a compressed environment and as the building was quite old , i feel that it requires a lot of maintenance. the quality of food in the reataurant however was very good and the members involved in restaurant were very courteous which is the only reason why i would like to visit this hotel once again.

Room Tip: pool side rooms are better.
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anandram74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, January 18, 2013
Dear Guest,

Greetings of the day to you...

Thank you for sparing time to share with us your review on TripAdvisor.
We have noted your comments and thank you for the same.
We are glad to know that you enjoyed the cuisine at our signature restaurants. We are delighted to inform you that along with Raj Pavilion, Dakshin and Dum Pukht Jolly Nabobs are also one of the finest dining places in the city.
The team at ITC Windsor is committed to quality service and we certainly look forward to welcoming you back to the ITC Windsor in the not so distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Windsor, Bengaluru

Property: ITC Windsor, Bengaluru
Address: 25 Windsor Square, Bengaluru 560052, India
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Bengaluru
#4 Family Hotel in Bengaluru
#11 Spa Hotel in Bengaluru
#17 Business Hotel in Bengaluru
#18 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Windsor, Bengaluru 5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Itc Windsor, Bengaluru Hotel Bangalore
The Windsor Hotel
Itc Windsor Sheraton
Windsor Bangalore
Windsor Sheraton Hotel Bangalore
Windsor Sheraton Bangalore

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