i express my deep concern about the hotel reservation staffs. People are a bunch money eating greeders.
i had booked a room for my parents n my child at this hotel through makemytrip-a superior double room fr sm 5k.
initially i ticked only 1 adult n voucher ws issued.so i called up the hotel to change the occupancy thn they demanded Rs.2200 extra and so i called up makemytrip and changed it to double occupancy and aftr 2 hour long talks with the hotel n makemytrip (which was 100% customer hostile). they agreed for Rs.1000 extra( if no extra bed was taken) as ws the price mentioned in makemytrip..n mails wer sent to me and the hotel rearding the matter.
i thought everything was solved ..happy..bt not for long.
WHILE AT THE TIME OF CHECKOUT, they demanded Rs.2200 extra. the reservation staff the receptionists were so terrible that that my father had to hand ovr the whole money coz they wer late fr their flight.
i mean this is real cheating. initialy it ws agreed for 1k extra n grabing double the amount frm the customers. a very very bad experience. i would never recommend this hotel.
- Official Description (provided by the hotel):
- Nestled in an oasis of 36 acres of sprawling landscaped and manicured lawns, Goldfinch Retreat is one of the finest four star hotels in Bangalore featuring the latest technology along with trendy guest amenities and services near Bangalore International Airport. LOCATION: The hotel is strategically located just 7 kms from the New International Airport, Bangalore.. ... more less
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