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“Nice experience, sweet memories” 5 of 5 bubbles
Review of Octave Hotel & Spa, Sarjapur Road

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Octave Hotel & Spa, Sarjapur Road
Ranked #145 of 649 Hotels in Bengaluru
Bengaluru, India
1 review
“Nice experience, sweet memories”
5 of 5 bubbles Reviewed December 26, 2013

I am writing this review to whole-heartedly thank Octave team for arranging the Birthday Party of my sonin October-2013 in a very professional manner while giving a personal touch and attention to the needs. Mr. Bimal was very helpful in guiding and assuring that all plans were on right lines, Mr. Sadiq was very warm in ensuring that the execution was done in a very smooth manner while giving personal attention to all details.
And even the senior management of hotel dropped in once in a while before and during the party to ensure and assure of a good experience there.
Besides, the tasty food and good hygiene standards made the experience and party a wonderful one.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RajD506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
octavehotel, General Manager at Octave Hotel & Spa, Sarjapur Road, responded to this review, August 21, 2014
Dear Guest,

Thank you for the wonderful feedback about our services and food. We have passed on your appreciation to Bimal and Sadiq and to all our team.

we look forward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Chennai (Madras), India
1 review
5 of 5 bubbles Reviewed December 17, 2013

It was a surprisingly pleasant stay for me at octave.I reached early morning at 4.30 am, but the receptionist was very warm in welcoming me,even though he was asleep. The Suite rooms are perfectly set with lots of facilities. I enjoyed the free foot massage as well.Would surely recommend anyone who visits Sarjapur to have a try at Octave.

Room Tip: go for the suite room
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  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Riyas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
octavehotel, General Manager at Octave Hotel & Spa, Sarjapur Road, responded to this review, December 19, 2013
Dear Guest,

It was a pleasure having you stay with us and we thank you for taking time and sharing your feedback with the TripAdvisor community.

I am delighted to know that you enjoyed your stay and liked our suite and the ambiance. We are also pleased to know that you enjoyed the foot massage.

We take pride in providing a product and service designed for the business traveler, that reflects a personality of being Stylish, Cheerful, Cutting Edge and International, at an unmatched value.

The team and I look forward to having more opportunities to be of service to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
5 of 5 bubbles Reviewed December 9, 2013

We organized our son's birthday party recently in Octave.The arrangements were done very well. Everything was set. Mr.Bimal helped us a lot in setting menu, arranging for cake, decoration. We were satisfied by their services. He referred to the event manager which was very much in our budget..We would definitely recommend Octave to our friends!

Amit Gupta (16th Nov)

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank eramitgupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
octavehotel, General Manager at Octave Hotel & Spa, Sarjapur Road, responded to this review, December 11, 2013
Dear Guest,

Thank you for sparing time to share your feedback on Trip Advisor. It was an absolute privilege to host you on your son's birthday.
Your compliments have been conveyed to the entire team and in particular to Bimal.

We take pride in providing simple things like giving importance to guest preferences, providing best value for money, anticipating guest needs and exceeding their expectations.

We thank you for your recommendation and look forward to the opportunity of welcoming you back to the Octave Hotel & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed December 9, 2013

I found this place on Tripadvisor when I was looking for places to host my daughter's first birthday party.Based on the good reviews this place has, we visited the hotel and after having satisfied booked the place. The party was on 8th dec 2013 and we booked around 2-3 months before the occasion. The manager helped us for party planning be it event management, deciding the menu (by suggesting some items which was not in the menu) and overall supervision during party. So it was really smooth and effortless for us. The hotel is right on Sarjapur road next to Total mall so its very easy to locate. There is valet parking facilities. The party planner we went with as per suggestion from Manager,so the decoration aspect was also without any hiccups. The service of the staff during the party was very nice. The sitting arrangement in the party hall had ample seating place(we had around 60 people). Our guests were very satisfied and we got really good feedback from all.The food was nice mainly the non-veg dishes of Chicken tikka masala and Mutton rogan josh and Gajar ka halwa in dessert. The veg items were Ok,need slight improvement there. The price is Ok, is nearly same which will be charged in any normal restaurant with a party hall.Overall we are really happy and satisfied with the service and strongly recommend it.

  • Stayed December 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Traveler_Madhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
octavehotel, General Manager at Octave Hotel & Spa, Sarjapur Road, responded to this review, December 11, 2013
Dear Guest,

Thank you for reviewing us on Trip Advisor. We are extremely delighted to know that the services extended by our staff could make you take back fond memories of your experience with us.

With regards to your comment on our vegetarian food, may I assure you that the kitchen team has been briefed on your feedback and we do hope to surpass your expectation during your future visits to the hotel.

We thank you for your recommendations and look forward to the opportunity of welcoming you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
134 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 bubbles Reviewed December 5, 2013

This looks like a new hotel in the area. Easy to locate cos of famous Total Mall. I stayed at this hotel for 3-4 days on business trip and was quite a disappointment. The internet never work during this days. When escalated this issue to the hotel GM, i was assuted that the problems will be fixed, which didnt happen atleast i checkedout from the hotel. When asked for the Iron Box, i was told that laundry was locked and i will get it after 9 AM only, binut till 9.30 I didn'g get it.
The breakfast time was 7 to 10 AM, but it didnt start before 7.30 AM. 7 AM in the restaurent and its completle dark and no setup.
The housekeeping is not doing their job, the seap discpenser didnot have the soap and when refilled, the dispenser was not working.
Next day there was no hot water in the shower and when complain was given, after 2 reminder the maintenance guy came in and turned the tap on, there was luke warm water coming in but not hot, but as per that guy that was hot water (May be he has started the boiler after my complain and took 20 mins to get a little warm water).

Just cannot trust the staff and management of the hotel and will never ever visit this hotel again.

Not to take away the credit as well : The only good thing about the hotel was the room which was very nice, clean and big.

  • Stayed December 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank globetravell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
octavehotel, General Manager at Octave Hotel & Spa, Sarjapur Road, responded to this review, December 7, 2013
Dear Guest,

We thank you for your feedback. Our sincere apologies for the inconvenience caused to you during your stay at the hotel.

We have taken up the matter seriously with all the concerned department and will do our best to rectify all the problems mentioned by you.

We assure you that you will have no room to complain on your next visit to our hotel.

It will be our pleasure to host you once again at octave Hotel & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed November 26, 2013

I had been to this place on my Neice's birthday. To start with this place is quite easy to locate just next to Total Mall on Sarjapur Main Road. They also have a provision for Valet parking. On entering the hotel we were guided to Conclave-2 (banquet) by the staff which is in the basement. We took an Elevator to reach there and to our surprise the moment the door opened on the basement floor we found tables arranged for another dinner being held in Conclave-1 with no place to get out of the elevator. Even though we insisted the waiters there to move the tables they were not at all couteous enough to move the tables.

Anyways we reached the Hall by using the staircase and enjoyed the time. The banquet is quite nice and the food served was also quite nice.

To start with they had Veg Manchow soup which was nicely done along with the Veg Kebabs which was being served to the guests. For the main course I had Paneer Butter Masala, Cholle (not sure of the exact name), Indian Breads, Veg Pulao. The best of the lot was the Chole and was just yum! The Indian bread were also very nicely done and served HOT to the guests.

The desserts had Gulab Jamun which was nice but did not like the Rasmalai as it seemed to be taken out of the freezer. Overall the food was quite good and also the service except for the initial glitches I mentioned.

Hopefully would consider visiting the place again but pray they reconsider their approach on the way they setup the tables as they specialize in banqueting...

  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank AnkurKacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
octavehotel, General Manager at Octave Hotel & Spa, Sarjapur Road, responded to this review, November 28, 2013
Dear Guest,

Thank you for your feedback.We have noted that there was no place for you to get out of the elevator. We have instructed our staff regarding this and will be taken care of in future.

We are also pleased to know that you enjoyed the food, especially chole masala and the gulab jamun. We have informed our team about the appreciation and they are delighted to know that you enjoyed the function.

We look forward to welcoming you back to Octave Hotel & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangaloe
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed November 24, 2013

After dwelling over several options, we finally converged on to Octave to celebrate our son's first birthday on Nov2, 2013. In retrospect, we feel we made a very very good choice. The overall arrangement by the hotel was excellent. Starting with a professionally personal dealing by the manager Bimal (who is very cordial and helping), to getting the decorator (and making sure he gets the job done and on time), to food quality, service, reception.. everything was very good. Guests made it a point to mention to a few dishes which they found delicious, different, or interesting. It was all well within budget too- great value for money. Would recommend Octave to anyone who wants to hold a party and is looking for a place that feels like home.

  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Praveen_Tiwari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
octavehotel, General Manager at Octave Hotel & Spa, Sarjapur Road, responded to this review, November 26, 2013
Dear Guest,

Thank you for reviewing us on Trip Advisor. We are pleased to know that your son's 1st birthday went off well as expected by you.

We have noted that the overall arrangements made by Bimal exceeded your expectation and all your guests were also happy with our food and services.

Thank you once again and we would like to welcome you back for that personal touch and great service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Octave Hotel & Spa, Sarjapur Road

Property: Octave Hotel & Spa, Sarjapur Road
Address: Sarjapur Road | 14, Kaikonadanahalli Village, Bengaluru 560035, India (Formerly Vishwaratna Hotel)
Location: India > Karnataka > Bengaluru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #145 of 649 Hotels in Bengaluru
Price Range (Based on Average Rates): $
Hotel Class:3 star — Octave Hotel & Spa, Sarjapur Road 3*
Number of rooms: 39
Official Description (provided by the hotel):
Octave, Bangalore is ‘your perfect interval’ away from home. Situated in the sprawling commercial district of Sarjapura Outer Ring Road, Octave is situated right next to the Total Mall, within walking distance to several attractions in the IT hub, including restaurants, cinemas, shopping complexes and IT parks. Octave is a 3 star boutique hotel designed exclusively for a modern business traveler. Equipped with all premium facilities, the hotel provides stylish and elegant rooms with branded amenities, a multi-cuisine restaurant & lounge, in-house gymnasium, free wifi in the entire hotel, 24 hours room service, travel desk, and large banquet facilities for events and conferences. All rooms at Octave contain high-end interiors, LCD TVs, coffee makers, mini-refrigerators, electronic safety locks, and warm comfortable beds with plush linen. The premium rooms at contain additional amenities including a personalized ipod docking station and stereo set. ... more   less 
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