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“Great experience at Sheraton Bangalore Brigade Gateway”

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Sheraton Grand Bangalore Hotel at Brigade Gateway
Ranked #4 of 670 Hotels in Bengaluru
Certificate of Excellence
Reviewed November 17, 2013

It was truly a great experience. The rooms are outstanding and the service is excellent. The staff is friendly and courteous and make you feel home. The food is also great. My stay at the hotel is memorable,

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Cleartrip
2  Thank Vinnie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded November 22, 2013

Dear Vinnie J,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city centre. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth. Sheraton Bangalore offers one of the largest entry size rooms in the city (39 sq mts) and it pleases me to hear that you found these spacious and comfortable.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,293 - 1,299 of 1,852 reviews

Reviewed November 14, 2013

The hotel was very nice, and the amenities were great! We paid an extra $20 to get the Sheraton club room, and we got access to the Club Lounge, complimentary breakfast (continental and Indian breakfast buffet, which was awesome!), complimentary club happy hour, access to the state of the art fitness room, and a one way airport transfer. The hotel is located in a gated campus surrounded by a huge shopping mall, hospital, school, office building and condos. There was security at every gate and even at the entrance of the hotel and shopping centre. We had a clean room on the 16th floor, overlooking the back entrance of the Metro factory but the view was still great, and the hotel staff was very accommodating, caring, and very nice. For example, we needed to travel to the south side of Bangalore and the hotel staff selected a reputable taxi service for us. We felt that the staff was looking out for our safety and trying to connect us to a service company that would not rip us off. Another example of great service at this hotel was when we needed to go shopping to buy a fancy saree. Our assigned hotel driver, Shiva was great! We did not know our way around the city, nor did we wanted to drive, and the sarees in the Orion shopping mall were overpriced. Shiva took us to a local silk clothing shop where they sold many beautiful silk sarees for affordable prices. In addition, we asked him to take us to the Sri Hanuman temple. He showed us the customs in how to behave in these sacred temples. He was certainly a great tour guide.

  • Stayed: August 2013, traveled with friends
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2  Thank Wendy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded November 22, 2013

Dear Wendy C,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city centre. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth. Sheraton Bangalore offers one of the largest entry size rooms in the city (39 sq mts) and it pleases me to hear that you found these spacious and comfortable.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013

This hotel is perfect for either a stay, convention or a holiday. The staff at the hotel are so courteous and they see that your stay is a perfect one. Food is excellent. The hotel is in the center of the city. You have a mall around the place and you really don't need to get out for shopping. You got a good hospital, the metro station and the bus terminal close by. Commuting is never a problem from this hotel.

  • Stayed: September 2013, traveled on business
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1  Thank Benedicta A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded November 22, 2013

Dear Benedicta A,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city centre. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

Excellent response by the staff very courteous and immediate response for a requirement for an event. Possible services extended. Definitely one of the top notch hotels I have been to. very clean facility and good restaurants too.

  • Stayed: November 2013, traveled on business
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1  Thank Srinivas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded November 22, 2013

Dear Srinivas P,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth. Sheraton Bangalore offers a total of six food and beverage venues and I'm glad you found the dining experience up to your desired expectations.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2013

we had a official party at this hotel; the food taste is awesome; all items are prepared with great interest; and it have valet parking; so no need to search for parking; have entrance from 3 direction which restricts any clumsy entrance. the hotel staffs are very courteous and will help all visitors if found searching anything. it is having beautiful landscaping inside which makes it class apart..

  • Stayed: November 2013, traveled on business
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2  Thank Abhijit81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded November 22, 2013

Dear Abhijit81,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2013

I have stayed twice at Sheraton@Brigade Gateway in last couple of years for business. It is a great business hotel. Even though my stays were 3-4 days each time, I was assigned the same floor and same room (may be because I really liked the room in the first stay and they might have had that in the system). Each room has a full bath tub, separate shower and is very spacious with a chaise and office furniture. The internet speeds were decent too.
The breakfast was one of the best I had in Indian hotels recently. At times, the staff at breakfast gets busy so the service may not be as per your expectations but one can always arrive early and avoid the 8 AM rush.
One thing they can improve is on providing more options for food during late hours. After 11 PM the selection is very limited and if you have arrived to Bangalore on a late night flight from abroad you may have to wait till 6:30 AM for breakfast. This is important for me as I avoid eating in plane.

Room Tip: This is not in downtown. Is is close to ISKCON temple
See more room tips
  • Stayed: September 2013, traveled on business
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Thank Raj2103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded November 22, 2013

Dear Raj2103,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

It brings us great pleasure to read such kind words of appreciation from a regular guest like you and we thank you for taking the time to leave your valuable feedback here on Tripadvisor.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. Sheraton Bangalore offers one of the largest entry size rooms in the city (39 sq mts) and our four feature bathrooms are equipped with a bath tub, Shower cubicle, WC and wash basin. It pleases me to hear that you found the rooms spacious and comfortable. Feast, our signature multi-cuisine dining venue offer sguests a range of cuisines to choose from, with Indian, Oriental and Western cuisine dishes on the buffet and I'm glad you found the food and beverage offerings up to your desired expectations.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

This is a very professional hotel, excellent staff, the rooms are nice and clean. The food in the restaurant is great. I especially would like to thank Poonam, Mona and Hari for their help.What I also liked is the Orion Mall next to the hotel and the Iscon Temple on walking distance.
Next time when I'm in Bangalore I will go back to this hotel.

  • Stayed: October 2013, traveled as a couple
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Thank Sarita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded November 11, 2013

Dear Sarita B,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city centre. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth. Sheraton Bangalore offers one of the largest entry size rooms in the city (39 sq mts) and it pleases me to hear that you found these spacious and comfortable.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Grand Bangalore Hotel at Brigade Gateway

Address: 26 / 1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru | Rajajinagar-Malleswaram, Bengaluru 560055, India
Phone Number:
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Bengaluru
#4 Luxury Hotel in Bengaluru
#5 Business Hotel in Bengaluru
#10 Family Hotel in Bengaluru
#16 Romantic Hotel in Bengaluru
Price Range: $116 - $950 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Bangalore Hotel at Brigade Gateway 5*
Number of rooms: 230
Official Description (provided by the hotel):
Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more   less 
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Also Known As:
Sheraton Bangalore At Brigade Gateway Hotel Bangalore

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