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“Execellent Hotel and Staff”

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Sheraton Grand Bangalore Hotel at Brigade Gateway
Ranked #6 of 652 Hotels in Bengaluru
Bhopal, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Execellent Hotel and Staff”
Reviewed March 17, 2013

I visit Bangalore a lot of times, this time i decided to stay at Sheraton with my friends suggestion. I must say, the hotel is fabulous. An empitome of perfect hospitality they make you feel at home, always ready to help.

Check in was super speedy did not wait at all, Beautiful Club Lounge. The Food Options range from Indian to Italian are great and supurb.

Orion mall is nearer to kill the time in Evening after your hectic working hours. My special thanks to Shakti for the execellent services and going to extra mile to make my stay confortable.

I would definately recommend this hotel to everyone i know.

Room Tip: Ask for Pool side room.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank b s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, March 23, 2013
Dear bshridhar,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

It pleases me to hear such positive feedback about our service and amenities and I’m glad that your stay with us during your visit to Bangalore was comfortable and pleasurable.

We at Sheraton Bangalore do our best to provide our guests with a “Home away from home” experience and with Warm, Connected and Community being our core values, I’m happy to hear that our associates were able to go the extra mile to fulfill your needs and requirements. As you rightly said each of our food and beverage venues provide a unique dining experience and range of cuisine options to choose from. I’m glad you had a pleasurable dining experience with us during your stay and had the opportunity to avail and enjoy the Sheraton Club Lounge facilities as well. Located in the self-sustained lifestyle enclave called Brigade Gateway, we are only a few steps away from the World Trade Centre and Orion Mall, connected via sky-bridge to the hotel for our guests’ business and leisure.

We thank you for your valuable feedback and recommendation and hope to have the pleasure of welcoming you again to the warmth and hospitality of Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,749 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 16, 2013 via mobile

Stayed here whilst on business in Bangalore, service was excellent and the facilities are what you would expect at this sort of hotel. I would not recommend it if you're on holiday as it has very little character, you could be in a Sheraton anywhere in the world and it is surrounded by building sites, a motorway and a shopping mall. That said it's handy for the airport so a good base if you are only there for a couple of days.

Stayed March 2013, traveled on business
Helpful?
1 Thank Hungry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, March 23, 2013
Dear Hungry T,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

It pleases me to hear that you chose to stay with us during your trip to Bangalore and found the service and facilities to be as per your desired expectations.

Sheraton Bangalore is the closest five star deluxe hotel to the Bangalore International airport (31kms) and just around 8kms from the city centre. Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway which also houses a beautiful man-made lake, Orion Mall and the World Trade Centre. Our core values are Warm, Connected and Community and our services and amenities reflect these values. Link@Sheraton Experienced with Microsoft is a connectivity hub and one of our brand concepts that brings together guests, giving them a space to interact among themselves and their loved ones who may not be with them.

We thank you for your valuable feedback and hope to have the pleasure of your continued visits to Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
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Kuala Lumpur, Malaysia
Level Contributor
155 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed March 7, 2013

It's all good.

Reception and other service staff couldn't be more helpful. The breakfast buffet is outstanding - made more so by staff who somehow recalled what I had the previous day, and ask if they could get it for me, again.

Rooms are comfortable, well-appointed, and internet is speedy. The channel selection on the TV is particularly deep, especially for hotels in India (the Sheraton Saket in Delhi, in contrast, carries almost nothing beyond local TV). The grounds are nice, the gym is excellent, and there's plenty of in-hotel dining options.

If the location works for you, I can't find any reason not to stay here.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FeltonS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, March 12, 2013
Dear Felton S,

Greetings from the Sheraton Bangalore Hotel at Brigade Gateway!

It pleases me to read such positive feedback from our discerning guests and I’m glad that your stay with us was comfortable.

At Sheraton Bangalore, our Core Values are Warm, Connected and Community and I’m happy that our associates were able to take care of all your needs with courtesy and deliver on these promises. I’m glad you enjoyed the buffet spread at Feast, our all-day dining multi-cuisine restaurant and that the associates were able to go the extra mile to enhance your dining experience.

Sheraton Bangalore offers the largest entry size rooms in the city (39 sq mts) with international standard amenities and it pleases me to hear that you found these up to your expectations. Sheraton Fitness Programmed by Core Performance is our state of the art fitness centre that offers modern equipment and instructors to provide personalized services to suit your fitness needs.

Our award-winning food and beverage venues provide unique dining experiences and on your next visit we recommend dining at Feast, where we have a Korean Food Festival from 15th to 24th of March with visiting Chefs from Sheraton Seoul. Alternatively, you may explore the Sunday Brunch at Bene which is an exclusive all-Italian Brunch and proves to be the perfect combination of entertainment, celebration and joyful relaxation. We thank you for your valuable feedback and sincerely hope to have the pleasure of welcoming you again to the warmth and hospitality of Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 5, 2013

The Sheraton is a lovely property. Newly built so the rooms are amazing. The views are nice too. The food at the poolside restaurant and the buffet restaurant is really nice. The staff is very courteous too.

The only let down is the location of this property as this is far away from the main areas of Bangalore.

Would highly recommend this property for business travellers.

Room Tip: Choose the rooms with a pool view
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vikramogale14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, March 10, 2013
Dear vikramogale14,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

It pleases me to hear that you had a pleasurable stay with us during your visit to Bangalore. I’m glad that you found the service and amenities up to your desired expectations.

Sheraton Bangalore Hotel offers the largest entry size rooms in the city (39 sq mts) and I’m glad you found the room and view pleasing. We have a total of six food and beverage venues and I’m happy that the associates were able to ensure that you had a pleasurable dining experience. We are the closes five star deluxe hotel to the Bangalore International Airport and just around 8 kms away from the city centre.

We thank you for your valuable feedback and recommendation and hope to have the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cupertino, California
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 4, 2013

Sheraton Bangalore at the Brigade Gateway is in a nice gated complex with a mall and movie theater right next door. The hotel itself is relatively new with large guest rooms and new furnishing making it one of the better Sheraton hotels i have come across. The service is excellent and they have a big breakfast spread with a variety of cuisines to choose from. Internet access is good and general property amenities are all first rate.

My only gripe is the location. It is located in a residential neighborhood away from all the tech companies making commute a timing consuming proposition. So before you choose this fine property check where you plan to be once you are outside the hotel. For leisure it might not matter but for business travelers it might be a huge difference to your day. I paid the price of spending 1 hr each way from and to work.

Room Tip: Ask for a room overlooking the amphitheater
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gan1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, March 10, 2013
Dear Gan1812,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your visit to Bangalore and glad that you found the services and amenities up to your desired expectations. As you rightly said, Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that houses Orion Mall and the World Trade Centre, Columbia Asia Hospital and a beautiful man-made lake as well. We are glad that you liked the campus and found it to be an advantage.

Feast, our all-day dining multi-cuisine restaurant offers guests a wide variety of cuisine options from Indian to Oriental to Western and a dessert section that is loved by all. I’m glad that you had a pleasurable dining experience at Feast. Sheraton Bangalore is the closes five star deluxe hotel to the Bangalore International Airport (31 kms) and only 8kms away from the city centre.

We thank you for your valuable feedback and hope to have the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 2, 2013

I stayed here for a business meet and had a wonderful experience overall. The hotel room was fantastic, the service was wonderful, and the food in the restaurant was very good. The meeting I attended was also in the same hotel, and the staff did a fabulous job of catering to our needs and providing excellent service. The location is a good one, too. Situated very near to Orion Mall and Brigade Express Way (Multi level apartment complex) with a beautiful man made lake, it’s really a very nice venue to chill and soak in the views. Will definitely return with family to unleash and get spoil.

Room Tip: Go in for rooms with Lake facing.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gocool_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, March 10, 2013
Dear Gocool_81,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

It gives me great joy to read such positive reviews from our discerning guests. We are glad that you had a comfortable stay with us during your visit to Bangalore and found the services and amenities of the hotel to be up to your desired expectations.

I’m glad you found our guest rooms comfortable and spacious and you enjoyed the food in our restaurants. Sheraton Bangalore is located in the self – sustained lifestyle enclave called Brigade Gateway, putting us just a few steps away from Orion Mall and World Trade Centre, both connected to the hotel via skybridge. The campus as you rightly said also houses the Brigade Apartments and a beautiful man-made lake. I’m glad you were able to enjoy the campus during your stay with us.

We thank you for your valuable feedback and recommendation and look forward to welcoming you again to the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Martin Wuethrich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 27, 2013 via mobile

Rather new hotel but they've done very poor job in the rooms so it looks like a 15-20 yrs old place. Staff are good and food was nice, especially the Italian restaurant. There are better hotels in Bangalore (Taj, Oberoi, Leela) but this hotel has a huge mall attached to it whereas other hotels you have nothing to do within a walking distance.

Stayed January 2013, traveled on business
Helpful?
2 Thank Yosef G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, March 10, 2013
Dear Yosef G,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for your valuable feedback as it is quintessential for us to deliver the best of services in accordance with our guests’ desires.

Sheraton Bangalore Hotel is located in the self-sustained lifestyle enclave called Brigade Gateway that put us just a few steps away from Orion Mall and the World Trade Centre, both connected to the hotel via a skybridge. I’m glad you found the location of the hotel to be an advantage.

Sheraton Bangalore Hotel offers the largest entry size rooms in the city (39 sq mts). We regret the fact that you felt the rooms weren’t up to your expected standards.

Thank you for your feedback and we hope to have the pleasure of welcoming you again to the warmth and hospitality of Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Martin Wuethrich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Grand Bangalore Hotel at Brigade Gateway

Property: Sheraton Grand Bangalore Hotel at Brigade Gateway
Address: 26 / 1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru 560055, India
Location: India > Karnataka > Bengaluru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Bengaluru
#5 Business Hotel in Bengaluru
#6 Luxury Hotel in Bengaluru
#10 Family Hotel in Bengaluru
#16 Romantic Hotel in Bengaluru
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Grand Bangalore Hotel at Brigade Gateway 5*
Number of rooms: 230
Official Description (provided by the hotel):
Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more   less 
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Also Known As:
Sheraton Bangalore At Brigade Gateway Hotel Bangalore

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