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“Beautiful hotel and amazing staff! Destination by itself!”

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Holiday Inn Hotel & Suites Bengaluru Whitefield
Ranked #79 of 658 Hotels in Bengaluru
Certificate of Excellence
Dublin, Ireland
Level Contributor
305 reviews
219 hotel reviews
common_n_hotel_reviews_1bd8 491 helpful votes
“Beautiful hotel and amazing staff! Destination by itself!”
Reviewed November 30, 2011

I have booked Alila Bangalore as a short overnight stay in Bangalore. Because of some unexpected delays we arrived to the hotel quite late and had to leave few hours later.

I regret that we didn't have chance to stay longer and enjoy more in this beautiful surrounding.

I have to say, that it's not happening often that I'm amazed with some hotels. That was this time with Alila Bangalore. Unusual open reception area is first sign that you arrived to exceptional place. Staff is very professional, helpful, but natural and human-being (which is actually not that common in SOME hotels). Thank you for all help and your warm hospitality.

When we arrived, reception staff allocated our room quickly and without any unnecessary procedures. That's exactly how that suppose to be done.

We booked Studio Room. When we arrived I said "WOW". I loved that. Fresh & spotless clean. You can see that everything is brand new and made with such attention to details. Guest friendly environment, luxury, chique, elegant - just beautiful. All amenities like quiet air-condition, large LCD TV, free Wi-Fi Internet access or coffee/tea making kit were there.
Our King-size bed was very comfortable, but we didn't have chance and time to enjoy more of good night sleep. We had to leave to catch our flight shortly.

Bathroom was amazing. Relaxing, spa-type shower with good quality toiletries provided that was everything I needed that evening. "Open space" idea is great for bathroom/shower, but for toilet there could be some screen or curtain. That's only one small suggestion to improve or change.

We didn't have chance even to see properly all hotel as we needed to go back to the airport. Staff was helpful enough to arrange "last minute" car transfer (it was a little bit more than regular taxi, but definitely more comfortable and safer!).

As I mentioned before, I think Alila Bangalore is great place to stay. I'm sure next time visiting Bangalore we will try to stay there. Then we could enjoy all facilities and attractions hotel has in offer. My score for this hotel is 5+. Thank you and see you soon!

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank marqoos_pl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal J, Front Office Manager at Holiday Inn Hotel & Suites Bengaluru Whitefield, responded to this review, December 4, 2011
Dear Guest,

Thank you so much for your valued feedback.

Your words of encouragement will go a long way in helping us to further build on our foundation.

We have taken note of your advice on putting up a small screen or curtain in the toilet and will definitely try and look into the possibilities keeping in mind our design concepts.

Thanks once again and your family at Alila Bangalore Hotel and Residence, eagerly looks forward to seeing you back soon, this time for a longer duration.

Your's in Hospitality,

Hemal Jain
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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538 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
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English first
London
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 13, 2011

A group of 14 of us booked in for a "work celebration" dinner, ostensibly on a fixed price per head buffet arrangement (made by phone). None of us were staying in the hotel.

As we were slightly when confirming the numbers on the day, the restaurant suggested that it would be better to have a la carte, and it would come to much the same price.

It was a slow night for the restaurant. Food was good, service a little uncertain (it is a new place, staff still bedding in), however, the final price billed for the food was nothing close to the fixed price (and we hadn't had more food than the original fixed price).

The situation was discussed, but no adjustment was offered.

  • Stayed November 2011, traveled on business
    • Value
    • Service
Helpful?
3 Thank RJTLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal J, Front Office Manager at Holiday Inn Hotel & Suites Bengaluru Whitefield, responded to this review, November 23, 2011
Dear Guest,

Greetings from Alila Bangalore Hotel and Residence,

At the outset, please accept our humble apologies for the inconvenience. It is the valuable feedback such as yours that helps us to continiously re-define and improve our levels of service.

We have taken all the necessary steps down the line and have ensured that such kind of situations do not arise again in the future with our valued Guests.

Thank you once again and we do look forward to your continued support and patronage.

Your's in Hospitality,

Hemal Jain
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 7, 2011

I stayed at The Alila Bangalore last week and had one of my most memorable stay in a new hotel. The place is absolutely 'WOW' & so are the people working there, it felt like HOME. Unlike most business hotels the food was absolutely AWESOME. As a true North Indian F&B plays an important role in choosing a hotel to stay & I will definitely come back to ALILA Bangalore not just for food but for the service & hospitality. The hotel is a no complication hotel - straight lines & not cluttered like the new ones and has a lot of space & openness. I would like to thank everyone at ALILA Bangalore right from the chauffeur who picked me up at the airport to the Front Office & F&B staff for making my stay a comfortable one. Cheers.......

  • Stayed September 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank iamrajandewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal J, Front Office Manager at Holiday Inn Hotel & Suites Bengaluru Whitefield, responded to this review, November 23, 2011
Dear Guest,

Thank you so much for your feedback and encouragement.

It is the opinion such as yours that helps us to strive continiously and reach great levels of service excellence.

Your family eagerly awaits your arrival back soon at your home in Alila Bangalore Hotel and Residence.

Your's in Hospitality,

Hemal Jain
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 6, 2011

I stayed at The Alila Bangalore last week and it is a place to remember and return to frequently. The "non hotel" feel was extraordinary and the service came without asking. I found the staff friendly without being informal. The room was just marvellous - not overdone, not awfully minimalistic (the sad trend these days) - and it felt like home. The quality of meals at the restaurant was consistently excellent. For a hotel yet incomplete, there was no disturbance at all. My thanks to all at Alila Bangalore.

  • Stayed September 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank reethazarika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal J, Front Office Manager at Holiday Inn Hotel & Suites Bengaluru Whitefield, responded to this review, November 23, 2011
Dear Guest,

Thank you so much for your valuable feedback.

We value your opinion and this definitely helps us and our teams to further increase our service standards. It provides all of us a much needed push to further enhance our Guest experience.

We look forward to welcoming you back soon at Alila Bangalore Hotel and Residence.

Your's in Hospitality,

Hemal Jain
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 4, 2011

Highly recommended, Comfy bed, slept like a baby, good room service.
Prompt staff, duty manager, very helpful and courteous. Very spacious room and hotel overall.

Recommended for couples and business travelers as well.

Room Tip: Leisure suite for couples, Studio rooms for single people
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tushar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal J, Front Office Manager at Holiday Inn Hotel & Suites Bengaluru Whitefield, responded to this review, November 23, 2011
Dear Guest,

Greetings from Alila Bangalore Hotel and Residence,

Thank you for your time in giving us a valued opinion. It will help us go a long way in enhancing our Guest experiences and continiously improving our standards of service delivery.

We look forward to welcoming you back soon at Alila Bangalore Hotel and Residence.

Your's in Hospitality,

Hemal Jain
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Bengaluru Whitefield

Property: Holiday Inn Hotel & Suites Bengaluru Whitefield
Address: 100 / 6, Hal - Varthur Main Road | Whitefield, Bengaluru 560066, India (Formerly Alila Bangalore Hotel and Residence)
Phone Number:
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #79 of 658 Hotels in Bengaluru
Price Range (Based on Average Rates): $
Hotel Class:5 star — Holiday Inn Hotel & Suites Bengaluru Whitefield 5*
Number of rooms: 118
Reservation Options:
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