Two things stand out about this hotel - the friendly staff and the citrus-y smell in the hallways. Although my original reservation was for just a week (I kept it to a week as I wasn't sure if I would want to stay on), I ended up staying here for three weeks. Sanjukta, the front desk assistant manager, was especially helpful. I thoroughly enjoyed the breakfasts (just because I've missed out on South Indian food over the last few years), but as was mentioned in an earlier review, the Western breakfast area was not very impressive. The staff at the restaurant were all very friendly and accommodating, especially when my colleague asked for a "new" sort of drink - a mixture of both tea and coffee. They looked a little doubtful, but made it without question. :) It happened to be my birthday during my stay here, and I was surprised at breakfast with a cake and flowers. That was really nice and certainly added that personal touch that brings clients back to hotels.
There were a few things that need improvement - one was that my colleague's room had a sort of musty and very unpleasant odor. We brought it to the attention of the front desk and they looked very surprised and did what they could, but they still couldn't get it out. The other thing was that one staff seemed a bit too nosy on why I was there, and what my discussion with the front desk people was all about (he asked me this in the elevator when I was going up to my room). Lastly, I wanted to visit the spa, but every time I got out of the elevator (it was on the same level as the gym), the girls there looked so disinterested and were always on their cell phones. I went all the way across town to go to Sohum Spa at the Movenpick Hotel.
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- Also Known As:
- Lemon Tree Premier, Ulsoor Lake, Bengaluru Hotel Bangalore