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“Good Time in Lemon Tree”

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Lemon Tree Premier, Ulsoor Lake, Bengaluru
Ranked #45 of 670 Hotels in Bengaluru
Certificate of Excellence
Reviewed June 19, 2013

Room & Facilities was good.Responce to the service calls are quick . .

Swimming pool and Fitness centre was well maintained . .

Managemnt need to review the In-room dining Prices, which is quite expensive..


  • Stayed: June 2013, traveled with family
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Thank Magesh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,074 - 1,080 of 1,401 reviews

Reviewed June 12, 2013

First, there is an all-pervading odour of lemon which is a trifle overdone.
Second, the rooms are excellent and so is the bathroom and the shower
the buffet breakfast did not have any local fare - on that day, no idli or vada or akki roti
only some bhatura, but they named it differently

The buffet dinner was better, but still could improve.
The location is the best, I guess, and close to the ulsoor lake for a morning walk

  • Stayed: May 2013, traveled on business
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1  Thank rameshhariharan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, Ulsoor Lake, Bengaluru, responded to this reviewResponded June 28, 2013

Response:

Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Premier, Ulsoor Lake, Bengaluru. May I apologize for not meeting some of your expectations during your stay.

We have noted your comments and are reviewing the relevant processes. Specifically:

•Signature lemon fragrance: we are sorry you thought the lemon fragrance in your room was too strong. We have re-briefed the housekeeping staff to adjust the intensity levels and make it more comfortable for guests.
•Buffet variety: while we serve two types of idlis (plain and flavoured) in our breakfast buffet on a daily basis, we include vadas twice a week in our menu. We are sorry you missed noticing them at breakfast time. They are carefully placed in a basket on a steamer. We do hope you enjoy them when you visit us next.
•Food quality: we are sorry you did not enjoy the food during your stay. We have noted your observations and assure you of a better experience on your next visit.

Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pbl1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best regards,

Gopa Kumar
Hotel General Manager
Lemon Tree Premier, Ulsoor Lake, Bengaluru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2013

its a nice hotel near to lake. I was staying on a standard room which was small comparing other hotels. They have a great breakfast options available which you definitely enjoy.
nice to stay for business purpose.

  • Stayed: June 2013, traveled on business
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Thank RajendraTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2013

The rooms are quite good even though bit small in size. But however the facilities were good to great extent. The room size could have been bigger. Food and other amenities were good. Free Wifi in business centre !

  • Stayed: June 2013, traveled on business
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Thank svhkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, Ulsoor Lake, Bengaluru, responded to this reviewResponded June 19, 2013

Response:

Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Premier, Ulsoor Lake, Bengaluru. May I apologize for not meeting some of your expectations during your stay.

We have noted your comments and are reviewing the relevant processes. Specifically:

• Room size: this hotel is an upscale hotel built in line with international 4 star hotels. We offer rooms of varying sizes, which are priced appropriately. Customers, who prefer bigger rooms with queen/king size beds, can choose an appropriate room while booking. You can directly book our rooms for all the 23 hotels we have across India through our website www.lemontreehotels.com or by calling us at +91 99 11 701 701.
• WiFi services: our WiFi services have been outsourced to a nationally reputed service provider and we levy a minimal mark-up on their charges to recover our administrative costs. The reason we do not provide 24X7 net access complimentary, is because we would then have to recover the cost equally from the room rate of all our guests rather than only actual users (currently ~60% of our guests) which we felt would be inherently unfair to those not using these services.

Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pbl1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best regards,

Gopa Kumar
Hotel General Manager
Lemon Tree Premier, Ulsoor Lake, Bengaluru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2013

The hotel is very good and well maintained.All the staff from front office to F&B and Housekeeping is well trained and helpfull to the customers.Here I will appretiate the Housekeeping department because the way they maintaing the Cleaness in the permises.
The negative part is the food from the Loby label restaurant (buffet) is not up to the expectation.A professional Chef should be hired as early as possible.Many taxi drivers have no idea about the location.

  • Stayed: June 2013, traveled with friends
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Review collected in partnership with Cleartrip
Thank Raju Cherukunna... J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, Ulsoor Lake, Bengaluru, responded to this reviewResponded July 2, 2013

Response:

Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Premier, Ulsoor Lake, Bengaluru. May I apologize for not meeting some of your expectations during your stay.

We have noted your comments and are reviewing the relevant processes. Specifically:

•Buffet quality: we are sorry you did not enjoy the breakfast buffet during your stay. We have noted your observations and duly shared it with our Chef. We continuously upgrade and refresh items on our buffet menu to try and ensure that customers enjoy their experience. We assure you of a better experience when you visit us next.
•Quality of Chefs: we are an upscale hotel in line with other international 4 star hotels. We hire specialized staff for various job roles especially Food Production and routinely train them to enhance their skills. We assure you that our Chefs are skilled professionals with vast experience in food production and menu design. They are master craftsmen with great expertise and a passion for cooking.

Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pbl1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best regards,

Gopa Kumar
Hotel General Manager
Lemon Tree Premier, Ulsoor Lake, Bengaluru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

If you're going to be out for most of the day on work then the hotel is fine and is centrally located within 15 minutes of M G Road.
The housekeeping is average - I asked them to clear my food tray around 8 pm and it was still in my room till 10 a.m. next day.
The bar was empty at night but the Pan-Asian food was one of the best I've had in a long time in Inda.

  • Stayed: June 2013, traveled on business
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Thank Avneeshr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013

Clean, ambience is neat, absolutely good for business stayers and families too. It is in the central bang in the city and hence very easy to reach inner locations. The people who work are very professional on the service.

  • Stayed: June 2013, traveled on business
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Thank Viksar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Premier, Ulsoor Lake, Bengaluru

Address: 2/1 St Johns Road, Bengaluru 560042, India
Phone Number:
Location: India > Karnataka > Bangalore District > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Spa Hotel in Bengaluru
#33 Business Hotel in Bengaluru
#38 Luxury Hotel in Bengaluru
Price Range: $70 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lemon Tree Premier, Ulsoor Lake, Bengaluru 4*
Number of rooms: 188
Reservation Options:
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Also Known As:
Lemon Tree Premier, Ulsoor Lake, Bengaluru Hotel Bangalore

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