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All reviewsmg roadsmall hotelvalue for moneyroom servicerecommend this hotelrooms are spaciouswalking distanceexcellent servicehotel staypleasant staythe hotel staffhot waterfront officebusiness tripbangalorecommodetrinity
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Reviewed February 12, 2014

Have stayed there (and other JuSTa properties in B'lore) many, many times. Great place, very nice staff and good dinners / breakfast on the roof terrace.
Too bad that they don't have a gym.

The hotels at Trinity Circle and Indiranagar are also great.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Francois_Aix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this reviewResponded June 26, 2014

Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. We are extremely glad to note that jüSTa has always been your choice. Thank you for your support and patronage.
It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014 via mobile

The hotel stands out on the narrow crowded street for its stately elegant appearance. We stayed here Dec 29 and 30th nights. Room was not large but quite nice. Wifi free and available in the room. All was clean and pleasant. Buffet breakfast was the usual mix of some western items and good Indian food. The room was booked by our travel agency so I can't speak to the price value.

Stayed: January 2014, traveled with friends
2  Thank Lacornelia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this reviewResponded June 26, 2014

Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay along with your family a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2014

Conveniently Located, Easy access, few Rooms at the property, tastefully kept, professionally managed, good spacious rooms with expansive settings, peaceful place, professional team meaning business, good food. A great setting to be with. Rates are bit on a higher side. Good for family stay.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank cprabhash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this reviewResponded June 26, 2014

Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay along with your family a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2014

If you are looking for something a bit more understated than a five star yet very comfortable and well run, this is your place. The staff are excellent and the location just off MG road is superb. We stayed in a suite room with kitchenette that was huge and suited out needs perfectly. Definitely recommend this hotel.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Peter Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this reviewResponded June 26, 2014

Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay along with your family a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2014

My partner and I stayed at the juSTa off MG road a couple of weeks ago and found the overall experience to be pleasant. We booked a room with a balcony which was spacious, clean, the bed was comfy and the shower was nice and hot! Overall the service was great, staff were friendly and attentive. The only issue we had with our stay was the breakfast situation, we went to the rooftop to have breakfast at 9:30am however all the tables were occupied (mind you there is only 4 tables in which families/ couples can occupy) so the staff suggested we go back to our room and they would call us when the tables were free. What annoyed me was we waited about 45 minutes to be called to breakfast when there was a man who was just reading the paper at a 4 seater table who had already finished his! Staff should have politely told the man that if he had finished eating he should leave to enable others to eat rather then just leave him to sit and read his paper! Or at least have a sign stating this like some hotels do!
I just didn't appreciate having to wait 45 minutes to have breakfast when my partner and I could have gone out and done things earlier!
On the plus side, we never went to breakfast again however staff were kind enough to call us and ask if we were going to have breakfast. We ended up ordering a lot of room service, which was yummy and didn't take too long.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank -kdee-3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this reviewResponded June 26, 2014

Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

Please accept our sincere apologies for the inconvenience caused during your stay.
There has been a serious lapse on our part. We have intensified the training sessions to all our staff members in every department to improve efficiency levels with responsible communication, behavior and demonstrating extreme care, promptness and sensitivity while interacting with all guests. We would like to assure you that this is not our standard practice and we value every guest need and feedback as important.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay along with your family a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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