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“An amazing, relaxing stay”
Review of juSTa MG Road

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juSTa MG Road
Ranked #73 of 726 Hotels in Bengaluru
Certificate of Excellence
Reviewed May 10, 2013

I can't say enough about my stay at Justa. It was incredible. The rooms were small, but very cozy. The mattress on the bed was extremely comfortable. The room service was superb (probably the best I've had in India). And the employees were warm, professional, and helpful. I'd recommend this place to anyone and everyone.

  • Stayed: March 2013, traveled with family
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2  Thank Ted S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa MG Road, responded to this reviewResponded December 6, 2013

Dear Guest,

Thank you so much for choosing juSTa the residence, MG Road. We are glad to note that you liked our hotel rooms, mattress which are specially designed for our guests comfort and also the service provided by our staff members.

We have shared your feedback with our staff members who are tremendously encouraged and motivated as their efforts are recognized and appreciated.

Our motto is to ensure that every guest feels special and to provide them with highest quality of service. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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331 - 337 of 481 reviews

Reviewed April 26, 2013

A stones throw away from a metro station, and nestled between various eateries and stores, Justa has an excellent location.
The hotel is compact, aesthetically pleasing and neat. We had booked the luxury room, and though small, it was well done up and had the most comfortable mattress I've slept on in a while. The front office staff is warm, and gracious.
What didn't work for us was ;
The sloppy housekeeping service. We left our hotel room at 10 am, and returned at 2:30 to find that our room hadn't been cleaned. Exhausted, and ready for a siesta, we dismissed it as a one off. The next day, the same thing happens. Also worn out and frayed at the edges towels used in the bathrooms, were another irritant.
The breakfast buffet is also very pathetic. I tried the Muesli, and it was stale. The Idli and sambar option was strictly average and the omlette was the only saving grace.
We booked Justa after reading the reviews on this site, and were not very happy with our choice.
Justa has a lot going for it, now if only they would hire some competent staff.

Room Tip: Rooms on the higher floors are quieter.
See more room tips
  • Stayed: April 2013, traveled as a couple
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1  Thank SriMayuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa MG Road, responded to this reviewResponded December 6, 2013

Dear Guest,

We truly thank you for sharing your thoughts about juSTa the Residence M G Road through Tripadvisor. It is indeed a pleasure to note that you liked our hotel location, ambience, mattress and most of all our staff members.

Your feedback with regards to Housekeeping has been noted and taken up on a serious note with concerned department. We have intensified our training sessions to all our staff members to take extra care in the upkeep of rooms and to interact with sensitivity and promptness with every guest. Please accept our sincere apologies for the inconvenience caused to you during your stay in your stay in our hotel.

On behalf our team at juSTa, we thank you once again for your valuable feedback and look forward for the opportunity to host you and serve you to exceed your expectation.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2013

I booked this hotel through trip advisor and now I know why they win the 'travellers choice 2013' trip advisor award. From the very begenning his employees, from Karthik to Rupani, make us happy. they are so kind and willing to help in nything you need. BRAVO! I can not sy I feel as an a 5 stars hotel just for the restaurant. The breakfast is a little bit poor (just 4 options) and , as european, to focused in hindi food. No continental or international options (well,you can ask for eggs). But is such a little thing to say in this perfect and cute hotel. I will recomand to everybody.
Another little thing is TV (who watch tv when you are in Bengaluru?. lol) but, as eeuopean agian I miss some european channel but, insist, is not important at all.
I you have to pay your hotel (not your company) nd you can live in a non 5 stars mega luxury hotel, this is the choice. TRUST ME travellers.

  • Stayed: April 2013, traveled with friends
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2  Thank barcelonian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa MG Road, responded to this reviewResponded December 6, 2013

Dear Guest,

It was an absolute pleasure having you stay with us during your visit to Bangalore in the month of April.

Thank you for sparing time to write such kind and encouraging words in tripadvisor. It is indeed an honor for my team and me to know that you and your Friends liked our hotel and the service provided by our staff members.

We are grateful for recognizing our team members for all their efforts. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgment is our greatest reward.

Your feedback with regards to Breakfast has been noted. Based on the feedbacks received we are in the process of improvising on the quality as well as quantity of food served.We thank you once again for your support and look forward to the delight of welcoming you back.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2013

Me & my family stayed at Justa The Residence , MG Road , Bangalore for 3 nights from 24th March 2013. We really enjoyed our stay over there. The rooms are not so spacious but hygienic and comfortable. We checked in by 9 a.m irrespective of the check in time and were able to have a nice sleep in the morning itself.The staff are so courteous and special mention has to be given for KARTHIK & RENUKA who were helping us in all aspects like hiring a taxi,shopping etc.Especially Renuka helped us in consulting a doctor over phone when my younger son was not well. Room service boys were so co-operative and they had arranged food during odd time also without any hesitation. The food served by room service boys were so delicious and our children enjoyed it very much. The dishes served during the buffet breakfast were limited. Seek an improvement in this during our next visit. We would like to recommend this hotel for everybody who is looking for a calm & family atmosphere.

  • Stayed: March 2013, traveled with family
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1  Thank Devi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa MG Road, responded to this reviewResponded December 6, 2013

Dear Guest,

My team joins me in thanking you for choosing juSTa the Residence, MG Road for your stay during visit to Bangalore along with your family. It is an honor to note that you felt juSTa to be "HOME AWAY FROM HOME".

Our team members are extremely glad to note that they were able to meet your expectation in all the aspect. We have conveyed your appreciation to all our staff members especially to Mr. Karthik & Ms. Renuka who are tremendously motivated. It is our foremost priority to ensure that every guest is provided with highest quality of service.

We are happy to note that you found our hotels, cleanliness we maintain, and food quality. On behalf of our team, we once again thank you for your support and look forward for your continued patronage.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2013

We stayed here for 5 days and enjoyed everything. The hotel is decorated in a great mix of modern and traditional styles. The room was a nice size for a city hotel and very comfortable. The restaraunt was also great! The breakfast had a lot of choices, both Indian and western. We also ate here a few times for lunch or dinner and we enjoyed everything we ordered. The staff was very helpful, both the front dest and Rupam up in the restaraunt. The hotel is in a great location, right near the new metro stop. Our taxi driver had a little trouble finding it, so we just had him call the hotel and they directed him. If you walk down a block or two, there is a nice mall.

  • Stayed: March 2013, traveled as a couple
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1  Thank NYtravelers_111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa MG Road, responded to this reviewResponded December 6, 2013

Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that we were able to live up to your expectation during your stay in our hotel.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service.

We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2013

Was on a one day business trip to Bangalore. Booked this place primarily for the location. Its a very slender looking hotel, but the warmth of the staff makes it up for it. I checked in a bit late, rooms very all booked, so I got upgraded to suite !!! Suite was really nice, good in-room dining. Breakfast spread was limited but nice. Staff was really polite, reception was very welcoming. Overall a very pleasant experience and would love to visit again.

Stayed: March 2013, traveled on business
1  Thank MandeepsinghK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa MG Road, responded to this reviewResponded December 6, 2013

Dear Guest,

We are extremely glad to have had the opportunity to serve you during your first visit to Bangalore. It is indeed a pleasure to note that you liked our hotels location, breakfast served and service provided by our team.

It is an honor to note that juSTa would be your choice for your future visits and also that you have had a pleasant stay. Thank you so much for your kind words and recommendation. On behalf of the team at juSTa, we look forward to serve you again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2013

The stay was excellent. Very homely & comfortable. The front office staff as well as the restaurant staff were very helpful: they even gave us room service when we arrived late night. Extremely conveniently located, yet on a side road away from the noise of M.G. Road. Value for money: would recommend it to everyone

  • Stayed: March 2013, traveled with family
    • Value
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Review collected in partnership with Cleartrip
3  Thank guwahatiloafer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa MG Road, responded to this reviewResponded December 6, 2013

Dear Guest,

My team joins me in thanking you for choosing juSTa the Residence, MG Road for your stay during visit to Bangalore. It is an honor to note that you had a "HOMELY STAY".

Our team members are extremely glad to note that they were able to meet your expectation in all the aspect. We have conveyed your appreciation to all our staff members who are tremendously motivated. It is our foremost priority to ensure that every guest is provided with highest quality of service.

We once again thank you for your support and look forward for your continued patronage.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about juSTa MG Road

Address: No 21/14 Craig Park Layout M G Road | behind Oriental Bank of Commerce, Bengaluru 560001, India (Formerly Justa The Residence MG Road)
Location: India > Karnataka > Bangalore District > Bengaluru > MG Road , Richmond Town
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #73 of 726 Hotels in Bengaluru
Price Range: $50 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — juSTa MG Road 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
JuSTa MG Road, A Small Luxury Hotel has one the best addresses in town - It is located in the heart of the city next to the Metro Station and close to major Banks, hospitals, Malls, Entertainment and commercial establishments. It houses spacious rooms and suites offering a wide range of luxurious options for your comfortable stay which are an excellent alternative to the high priced super luxury hotels. Keeping in mind the high standards of service, quality and safety expected by the International traveller, we have ensured a product of the highest quality and service with warmth to every individual guest. A Rooftop multi-cuisine restaurant caters Indian, Chinese and Continental cuisines. A Conference hall can be utilised for those meetings or cocktails get-togethers. ... more   less 
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