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“Poor Service”
Review of Sultans of Spice

Sultans of Spice
Ranked #157 of 11,104 Restaurants in Bengaluru
Certificate of Excellence
Price range: $8 - $11
Cuisines: Indian, Afghani
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Neighborhood: Koramangala
Reviewed April 8, 2013

I had a very poor experience of Sultan of spice. The Air Conditioner was not working. The waiter simply forgot my initial order for drinks. The food was good however we could not enjoy it due to hot weather (A/c non functioning) and the poor service.
Not recommended.

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Thank Tushar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 - 116 of 133 reviews

Reviewed February 20, 2013

The food was average for Rs 1000 per person we spent. But the service was unimaginably bad. First was the napkin, which they were averse of providing. And on asking they provided 2 for 7. Same was true of spoons. Then they started saving on the buffet spread, withholding certain items, particularly dessert. Chats were served so slow, that we could all manage one piece of pani puri each. And much more like this. All the while 3-4 managers were standing outside chatting.

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Thank Padmanav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluPetal, Owner at Sultans of Spice, responded to this reviewResponded February 22, 2013

Dear Mr Padmanav,

At the very outset, our sincere apologies for the inconvenience and lapse on our part to meet your expectations. Let me reiterate that we are genuinely concerned and truly endeavor to provide the best experience to all our guests.

I have personally taken up the all the feedback above and there was a failure on our part in meeting your needs and dealing with the overall situation at hand. Having said that, I would like to assure you that our team and I are committed to offering you the highest standard of hospitality and request you to take this incident as an aberration and give us another opportunity to be of service to you.

We do hope that you will give us an opportunity to be of service to you. Please feel free to contact me at dheeraj.panjabi@blupetalhotel.com if you need any further assistance. We look forward to your continued support and assure you of our best services always.

Best Regards.

Dheeraj Panjabi
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2013

Had been there multiple times for lunch buffet. Buffet standard is really good. One of the best buffet of Bangalore. Based on buffet quality and quantity it is reasonably priced for buffet. Have never been there for lunch, so no idea.

Thank Nusrat_Bangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

We went to this place with my friends for sunday buffet lunch.We were pleasantly surprised by the nice ambiance and good service.The buffet spread is nicely balanced among veg and non veg options.The spread could have been bit more in terms of number of items.

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Thank satyajit49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

This is a great place to treat your taste buds. Their lunch buffet is really good. Staff is polite, and make your dinning experience really worth. This is recommended throughout the week, and on weekends too. Have a great meal :)

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Thank Dhirendra05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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