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“An honest review of a second time guest: Mohan Nair”

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Maple Suites, Serviced Residences
Ranked #89 of 668 Hotels in Bengaluru
Certificate of Excellence
Reviewed October 8, 2013

Safe, secure, clean. Value for money! Could improve in the housekeeping and plumbing/availability of hot water. Breakfast is generally good throughout the week. After hours kitchen is simple, tasty and easy on the stomach. Cleaning staff are simple rural folk who shake their heads for everything but please note that they do not speak English. Instructions are better left with the Front Office Manager. The gym is basic and the treadmill needs an overhaul. A set of light weights and a bench would be very, very useful. The common washing machine needs replacement. Besides these minor glitches I strongly recommend this place for families on extended stays!

Room Tip: The road facing suite has more light! It takes a while for the hot water to come, though.
  • Stayed: September 2013, traveled with family
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2  Thank MohanNair2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanne_Maple_BLR, Owner at Maple Suites, Serviced Residences, responded to this reviewResponded October 11, 2013

Dear Sir

We would like to thank you very much for your feedback on Trip advisor.

We have taken note of your feedback regarding Hot Water and have proposed to introduce direct hot water through Geysers in all our Suites in a phased manner .

We have also taken note of your feedback on the Gym & Washing Machine and upgrading the same will be done as soon as possible.

We once again thank you for taking the time to share your thoughts with us and even more thankful that you would recommend us to others.

We hope to see you again soon.

Regards
Roxanne G.B.
For Maple Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (137)
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98 - 104 of 137 reviews

Reviewed September 23, 2013

We sent to Bangalore for a corporate event and booked the Corporate Suite (a 2BHK apartment) with breakfast and wifi included in the tariff. Although this place is almost 20 miles from the airport, we chose it because of its closeness to our venue.
It is located In a fully residential complex so is peaceful most of the time. Although suffers from almost no decent restaurants nearby except for KFC/Cafe Coffee Day. The check-in was a breeze...received a nice and warm reception.
The apartment is well kept...clean, spacious and bright place with minimal furniture. The apartment is furnished with a refrigerator and a microwave. The TVs are provided in the rooms only. The bathrooms were decently spacious with clean towels and basic kit. Only the bedrooms are air-conditioned while the dining and living rooms have ceiling fans only. Since the weather was nice at the time we stayed, so don't know what would it be like in summers...probably it would be better off in the rooms.
The service is quick and nice. A special compliment to the staff for being courteous and always ready to help. The food is good and the breakfast buffet is decent.

Overall, would recommend this place and would stay again whenever I would visit this part of Bangalore.

Room Tip: Would recommend the Suite for the group of 3 or more people.
  • Stayed: September 2013, traveled on business
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5  Thank vth_TanuNitin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanne_Maple_BLR, Owner at Maple Suites, Serviced Residences, responded to this reviewResponded October 11, 2013

Dear Sir,

We would like to thank you very much for your comment on Tripadvisor, regarding your stay at the Maple Suites, Serviced Apartments. We thank you for taking the time to share your thoughts with us and even more thankful that you would recommend us to others.

Regarding restaurants nearby for F&B options, being flexible in our approach we have put a mix of various cuisine menu cards of various nearby restaurants which deliver to Maple, in each apartment and guests can order in, this to remain true to our spirit where you, Our Guest can Live your way in your space.

Regarding AC in the common areas - Weather is Bangalore is usually around 20 degrees centigrade throughout the year & is so pleasant that we have not felt the need to put them in the common areas but only in the Bedrooms to ensure comfort to our guests to get a good nights rest.

We once again thank you for your kind words about our staff courtesy and service.
We will make sure to share your comment with our Team & we hope to see you again soon.


We hope to see you again soon.

Regards
Roxanne G.B.
For Maple Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013

excellent place , located away from the busy streets and the arrogant traffic , this place gives a feeling of home away from home . sumptuous breakfast which comes free along with ur room , comfy interiors and bed makes u lazy to wake up and head out to the city . should take a mention abt the staffs and the services which are way beyond standards . one of the best serviced apartments at affordable prices down south in bangalore ... wud definitely recommend as well as relish the experience .

Room Tip: if u r group of 4 or more , choose the double bedroom ones !! economical as well as comfortable to b...
  • Stayed: September 2013, traveled with friends
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3  Thank dharminder_singh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

Stayed here for business. The hotel (serviced apartments) was quite, clean and nice. It is off of the main road so really nice and quite and feels really safe. The room was fantastic - big, nicely decorated. Would stay here again. the location was good. Tip- the hotel doesn't have a restaurant/cafe.

  • Stayed: March 2013, traveled on business
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3  Thank ozzietraveller78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanne_Maple_BLR, Owner at Maple Suites, Serviced Residences, responded to this reviewResponded September 13, 2013

Dear Sir

We would like to thank you very much for your comment on Trip advisor, regarding your stay at the Maple Suites, Serviced Apartments.

We are glad that we were able to live up to your expectation & especially are happy to hear your kind words regarding our location and the big rooms which are well maintained.

Regarding your tip about our Cafe / Restaurant– We have a restaurant on the terrace called Café Red, which serves Indian and Chinese cuisine along with snacks throughout the day.

Café Red is open for Buffet Breakfast from 7am to 10.30am and for Lunch and Dinner from 11.30am – 11pm.

In addition to that we also provide room service.

If our guests are not happy with the in-house F&B options, being flexible in our approach we have put menu cards of various nearby restaurants in each apartment and guests can order in, this to remain true to our spirit where you, Our Guest can Live your way in your space.

It is unfortunate that you did not get a chance to enjoy the hospitality of our Food Service team as has been appreciated by other guests who have reviewed us on TA, and we do hope that you will enjoy a meal with us on your next visit.

Thanking you once again for your kind words on TA and hope to have you stay with us soon.

Warm Regards
Roxanne G.B.
For Maple Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013 via mobile

'Maple suites' is clearly one of the best serviced apartments in Bangalore.

The rooms are large, very clean and tastefully done. The bed and the comforters are very cozy. The service is quick and the food is great with a decent spread at breakfast.

And it's quite reasonably priced when compared to some of the other serviced apartments in Bangalore. We go there all the time. I would definitely recommend it.

  • Stayed: February 2013
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8  Thank thediscerning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

I booked into Maple Suites when in Bangalore for a business trip. I needed the place only for one night and had planned to check out the next day. The studio room was clean and spacious. I'm a stickler for clean beds (no stray hairs or stains, thank you!) and clean bathrooms. Maple Suites scored high on both. The bonus was the really good breakfast served on the terrace. They had a good selection of breakfast items. I liked the peace and quiet and being a woman traveler welcomed the safety and security of the place. I would definitely go there again.

  • Stayed: June 2013, traveled on business
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5  Thank madhatterdiaries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

Nice location - quiet but close to main road. Very helpful staff. Clean place. Spacious room.

Two areas for improvement: The wi-fi was very slow and the breakfast choice is very limited. It will good to add some low-calorie items in the menu.

  • Stayed: July 2013, traveled on business
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3  Thank Anantadeb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanne_Maple_BLR, Owner at Maple Suites, Serviced Residences, responded to this reviewResponded September 13, 2013

Dear Sir

We would like to thank you very much for your comment on Trip advisor, regarding your stay at the Maple Suites, Serviced Apartments.

We are glad that we were able to live up to your expectation & especially are happy to hear your kind words regarding our location, clean and spacious rooms and helpfulness of the staff.

We haven take note of your feedback on the Wifi & Breakfast, below is the action we have taken for the same -

Wifi / Internet Service has been upgraded to a faster speed so our guests can continue to enjoy the Free Wifi service we provide.

Breakfast – The buffet breakfast served at Café Red currently includes the following – Chefs Dish (Indian cuisine) / Juices / Tea / Coffee / Various Cornflakes / Selection of Breads / Cut fruits / Homemade Chutneys & Jams & a live counter for Eggs of choice, which are made hot and fresh on request, with other basic breakfast items.
In addition to that we have introduced the option for our Guests to order from the Ala-Carte menu that has a range of items along with some low calorie items.

Thank you for your valuable feedback, we do hope you will notice the change in your next stay with us,

We look forward to having you back soon.

Regards
Roxanne G.B.
For Maple Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Maple Suites, Serviced Residences

Address: 142 & 143 Dollar Layout 4th Main | near Sakhii Hospital, off Bannerghatta Road, Bengaluru 560076, India
Phone Number:
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #89 of 668 Hotels in Bengaluru
Price Range: $48 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maple Suites, Serviced Residences 3*
Number of rooms: 19
Official Description (provided by the hotel):
Maple Suites Serviced Apartments offers spacious and modern suites equipped with a fully functional kitchen. Free Wi-Fi access is available in the entire property.Air-conditioned suites feature a living room, dining area and a kitchenette equipped with a minibar, microwave and tea/coffee maker. Ironing facilities, a safe and a flat-screen satellite TV are also included. The en suite bathroom offers a hairdryer(on request), hot shower, bathrobes and free toiletries.Maple Suites Serviced Apartments provides luggage storage, currency exchange, laundry and car rental services. A business centre, library and BBQ facilities are available for guests' use. The tour desk can assist with travel arrangements, while airport transfer is provided at a surcharge.The property is within 3 km from Madiwala Lake and the popular Royal Meenakshi Mall. Gopalan Mall & Shopper's Stop is a 2-minute walk away while Bangalore Railway Station is 12 km away. Bengaluru International Airport is about 40 km from the property.The in-house restaurant, Cafe Red, serves a tasty spread of Indian and Chinese dishes. Room service option is also available. Surrounded by many restaurants we also allow guests to order in.NOTE: WE DO NOT HAVE ANY BRANCHES. ... more   less 
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