The rooms were excellent. The arrival was very good where we were processed and sent to our rooms pretty quick. The ambiance is to die for. Very tastefully decorated and very pleasant atmosphere. We were generally not satisfied with the service in the restaurant. We were having breakfast and the plates were piling up no one came to clear the plates. Another incident which was unpleasant was, someone dropped a sausage and the wait staff were passing by without doing anything about. Then a guest nearly slipped on it. My friend contacted a staff about it but they went about doing their own thing without picking it up. This went on a couple of times when my friend demanded to see the floor manager and told him about what was going on and the manager pick it up himself. Given the situation I salute the manager for his action. the Gm made some effort to see us about it but we were so busy with out schedule so he did not manage to see us. We had to leave early the next day at 6. I am impressed by the picnic box prepared for each one of our party of six. Another beautiful touch by the hotel was , as we were traveling during our 25th anniversary, we received a cake and bouquet of roses. Thank you ITC Gardenia. I really appreciate effort by the GM to contact us to talk about our displeasure. This is really a great hotel were some things need attention.
- Official Description (provided by the hotel):
- ITC Gardenia is inspired by the beautiful garden city of Bengaluru. The hotel is conceived as a building set in a garden, where interiors and exteriors amalgamate into each other with the realm of architectural aesthetics and landscaping sensibilities. The spaces are organized around a sequence of gardens and landscaped areas. The Lotus pavilion set in the central court echoes the spirit of the historic Sri Rangapattanam. The sloping roof that express different levels, breaks up the building block and places the hotel in context by their reference to the traditional architect Bengaluru. The whole facade is in clay bricks which go hand-in-hand with the garden environment and subtly merging with it. The ethos of ITC Gardenia is ‘Forward to Green, Back to Nature.’ The hotel’s environment friendly practices such as Energy Efficiency, Zero Solid Waste management goes hand in hand with aspects of the hotel that blends well with a green garden ambiance. Each of the exquisitely designed and magnificently appointed 292 rooms and suites, including the Presidential Suite with one indoor pool, blend seamlessly with the garden setting. ... more less
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- Also Known As:
- Itc Gardenia, Bengaluru Hotel Bangalore