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“Excellent Stay”

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ITC Gardenia, Bengaluru
Ranked #22 of 662 Hotels in Bengaluru
Hyderabad, India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Excellent Stay”
Reviewed October 24, 2013

Chose ITC Gardenia for my stay in Bangalore, mainly due to its proximity to my workplace, but turned out to be a fantastic choice overall.
The treatment is royal right from the moment the car enters the hotel! The luggage is taken, scanned and brought to you even before you realize it is not with you! The welcome with a shawl adds a nice Indian touch :) and the staff are always one look or one wave away, turning up to help immediately, without being overbearing.
The rooms are very well appointed too, the centralized control for lights, temperature etc, all right by the bed is a great convenience! Has everything you need for a comfortable stay...and anything beyond that you might want too is just a call away. Very comfortable beds, good restaurants (decent food, great service), all the makings for a great stay.

Given the traffic, choice of hotel in Bangalore is usually governed by where you need to go, but given half a chance, I would love to stay here again!

Room Tip: Rooms overlooking the Lotus Pavilion, particularly those with a balcony, if you can get one! :)
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtITCGardenia, Public Relations Manager at ITC Gardenia, Bengaluru, responded to this review, October 25, 2013
Dear Guest,

Greetings from ITC Gardenia.
We are delighted that you enjoyed your stay with us. We, at ITC Gardenia, constantly strive to create the perfect hotel experience for all our guests and are glad we could ensure you had a wonderful time with us.
We look forward to welcoming you back again.
Thank you and best wishes for the festive season.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (428)
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English first
New Delhi, India
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 17, 2013

The hotel has LEED Platinum certification and lives up to delivering promise of Eco-friendly and responsible luxury. The ITC Club rooms are spacious, well appointed and comfortable. The green and conservatory element touches everything in the hotel. The staff is now better trained and makes a conscious effort to make the customers happy and cared for.

Room Tip: The Club floor rooms facing the pool are very good.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SKCSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtITCGardenia, Manager at ITC Gardenia, Bengaluru, responded to this review, October 22, 2013
Dear Guest, thank you for your valuable feedback. At ITC Gardenia, we take our motto of “Responsible Luxury” very seriously and we are glad it led to an enjoyable stay for you.
We are committed to delivering the very best in terms of food and service and we look forward to welcoming you back to the ITC Gardenia very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 17, 2013

ITC Gardenia is without doubt one of the best properties in Bangalore. Spacious rooms, great hospitality & awesome food. This property is around 37kms from airport, so will take 45mins drive from airport without traffic and 90mins avg with traffic. Close to UB city, location is great if your work is within the city area.

They also have a nice balcony outside every room. Overall very good.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pawancumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtITCGardenia, Public Relations Manager at ITC Gardenia, Bengaluru, responded to this review, October 22, 2013
Dear Guest, thank you for choosing to stay at the ITC Gardenia. We appreciate your feedback, which allows us to continuously ensure we are providing quality service to all our guests. We are glad you enjoyed your stay and look forward to hosting you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
1 review
Reviewed October 14, 2013

ITC Gardenia Bangalore is a welcome change from several other 5 star hotels in Bangalore. The location is very convenient. The rooms are well furnished and maintained. The guest experience at check-in is awesome. It maybe a bit pricey but does give value for money. Strongly recommended for business and leisure travellers.

Room Tip: Ask for city facing rooms.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SushilSeli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtITCGardenia, Public Relations Manager at ITC Gardenia, Bengaluru, responded to this review, October 22, 2013
Dear Guest, greetings from ITC Gardenia. We are committed to providing the very best for our guests and are pleased to know you enjoyed your stay here. We look forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 13, 2013

First stay n very impressed with look, feel and service. Great free bar during happy hour but downside is the old fashioned idea of charging for wi-fi! Food and options all v good. Great location as well.

Stayed September 2013, traveled on business
Helpful?
Thank Derek N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtITCGardenia, Manager at ITC Gardenia, Bengaluru, responded to this review, October 15, 2013
Dear Guest,

Greetings of the day to you...

Thank you very much indeed for sparing time to share with us such a delightful review on Trip Advisor.
We are delighted to know that you enjoyed our services and look forward to welcoming you back again in the near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading
1 review
Reviewed October 10, 2013

The rooms are large, clean and with a well stocked bathroom. The mini bar is priced well as its the same price as the bars downstairs.

The staff are attentive without being over powering, and are always happy to help or arrange anything you need

I always get a hotel pickup at the airport as its a flat fee and you know the driver is safe and the Honda cars are in good condition.

The restaurant food is good, but very expensive if you compare it to any outside restaurants, but is very convenient after a long day in the office. The breakfast is great and if its included in your rate definitely go. You can even grab a snack box to cover your lunch.

Stayed August 2013, traveled on business
Helpful?
Thank djh77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtITCGardenia, Manager at ITC Gardenia, Bengaluru, responded to this review, October 15, 2013
Dear Guest,
Greetings of the day to you..
Thank you very much indeed for sharing with us your delightful experience at ITC Gardenia on Trip Advisor.
It is wonderful to know and learn of your cherishing experience whilst at the hotel.
Our constant endeavor is to consistently create a personalized and memorable experience and it remains our focus to ensure our guests enjoy their stay with us…

We certainly look forward to welcome you back in the not so distant future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 2, 2013

Stayed at the ITC one room and found it excellent with all luxuries and great service. Great location walking distance from UB city with it's many restaurants and high end shopping. Highly recommended.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rajiv b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtITCGardenia, Manager at ITC Gardenia, Bengaluru, responded to this review, October 3, 2013
Dear Guest,

Greetings from the ITC Gardenia, Bengaluru

Thank you very much indeed for sharing with us your delightful experience at ITC Gardenia on Trip Advisor.

It is wonderful to know and learn of your cherishing experience whilst at our hotel.

We look forward to welcoming you back to the ITC Gardenia.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Gardenia, Bengaluru

Property: ITC Gardenia, Bengaluru
Address: Residency Road, Bengaluru 560025, India
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Bengaluru
#6 Romantic Hotel in Bengaluru
#10 Business Hotel in Bengaluru
#13 Spa Hotel in Bengaluru
#21 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Gardenia, Bengaluru 5*
Number of rooms: 292
Official Description (provided by the hotel):
ITC Gardenia is inspired by the beautiful garden city of Bengaluru. The hotel is conceived as a building set in a garden, where interiors and exteriors amalgamate into each other with the realm of architectural aesthetics and landscaping sensibilities. The spaces are organized around a sequence of gardens and landscaped areas. The Lotus pavilion set in the central court echoes the spirit of the historic Sri Rangapattanam. The sloping roof that express different levels, breaks up the building block and places the hotel in context by their reference to the traditional architect Bengaluru. The whole facade is in clay bricks which go hand-in-hand with the garden environment and subtly merging with it. The ethos of ITC Gardenia is ‘Forward to Green, Back to Nature.’ The hotel’s environment friendly practices such as Energy Efficiency, Zero Solid Waste management goes hand in hand with aspects of the hotel that blends well with a green garden ambiance. Each of the exquisitely designed and magnificently appointed 292 rooms and suites, including the Presidential Suite with one indoor pool, blend seamlessly with the garden setting. ... more   less 
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Also Known As:
Itc Gardenia, Bengaluru Hotel Bangalore

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