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“Hotel with excellent service”

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ITC Gardenia, Bengaluru
Ranked #21 of 695 Hotels in Bengaluru
Reviewed February 1, 2013

I stayed 3 nights in hotel for business in late January. Being a frequent business traveller, i have many years experience staying at 5 stars hotel in various countries. I found this hotel staff service is exceptional. Everyone goes out of their way to help from laundry, restaurant, front desk.. The room is good size, clean and comfortable. The food is very good in quality and value. I enjoyed every meal there. When I needed to have a late check out, the staff happily helped without such standard sentence of "the rooms are fully booked and we can keep the luggage for you." It was my birthday on the last day and the staff even make such special effort to celebrate my birthday for me.(thank you Yang) I will highly recommend this hotel to anyone going to Bangalore.

Stayed: January 2013, traveled solo
1  Thank HappyfeetAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this reviewResponded February 4, 2013

Dear Guest,

Thank you for sharing with us a detailed review on your recent experience at ITC Gardenia.
It brings the team great delight & motivation to note of your feedback during your stay at the hotel.

Your words of appreciation on the service extended by our associates, the quality of laundry, restaurant , front desk , accomodation & cuisine quality encourages us in our endeavor to consistently & constantly ensure we deliver towards our commitment of quality service in an inspired setting

ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments to our team of associates, who have been recognized
for their promptness & efforts towards making your birthday memorable

Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,577 - 1,583 of 1,965 reviews

Reviewed January 31, 2013

Stayed for two nights in late January 2013. Beautiful hotel with excellent service. The in-room features are amazing and the lobby/bar area is stunning. Everything is top notch. Ate in the Indian restaurant and the food was very good. Rooms included wooden sliding covers for the windows (completely covering them, blocking out light and noise), which was an amazing feature - first time I've slept in India with all street noise blocked out of the room.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sengar411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this reviewResponded February 4, 2013

Dear Guest,

We take this opportunity to thank you for your appreciation as it keeps us focused & inclined towards our commitment of quality service.

ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments across the accomodation facilities & complimented the open air lobby that is an extension of Bengaluru salubrious weather.

We endeavor to ensure our guests enjoy their stay which includes sound proof glass, doubled glazed glass windows, wooden concealers to enhance sleep qulaity in addition to our slumber kit.

Thank you for taking the time to share with us a detailed review, & your feedback on our branded Indian cuisine restaurant Kebabs & Kurries

We do hope your travels will bring you back to Bangalore in the near future .

Looking forward to welcoming you back at ITC Gardenia

Warm Regards,
Management
ITC Gardenia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

We stayed in ITC for about 5 nights. We stayed in one of the tower rooms with balcony. The hotel itself is in the middle of the city. Once inside the hotel, it was all very peaceful. The lobby was very beautiful, lush green and the rooms were very clean and had all modern amenities including choice of different types of pillows.

Breakfast range was the best with choice of Indian, continental, french, japanese dishes. Their japanese restaurant has been voted as the best by BBC good food. Being an Indian, I didn't like the Indian restaurant as it was clearly catered to tourists and not authentic. We were very pleased with our stay and staff were all very professional and responded promptly. Given that Bangalore is not a tourist place, it would be an ideal place for those on business. It is in the center of the city close to MG road (shopping street) and UB mall (which has the skybar)

Room Tip: Higher the better with balcony
See more room tips
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank milli035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this reviewResponded February 4, 2013

Dear Guest,

We take this opportunity to thank you for your appreciation as it keeps us inclined towards our commitment of quality service in an inspired setting.


ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments across the well appointed lobby, the choice of pillows on offer , accomodation & the peaceful setting the hotel exudes.

We are delighted to note of your experience & compliments of the inclusive yet exclusive breakfast display & your appreciation of EDO making it to the top of the list acrossJapanese restaurants in the country by BBC Good Food , while extending your appreciation to our team of committed associates & commending the location.

Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

warm Regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2013

I was in Bangalore for business and stayed at this hotel where I also attended my meetings. The rooms are extremely large and well appointed. The bed is very comfortable and the rooms have good sound insulation. The hotel has an outdoor pool on the 12th floor, as well as the Lotus Garden as an outdoor attraction. Lobby, meeting and banquet facilities are open and generous and the meetings support/banquet service is excellent. The hotel has several restaurants. The Japanese restaurant Edo is outstanding. All other meals served at the hotel were very good as well and cover a variety of cuisines. The hotel is extremely well staffed, and everybody is very friendly and attentive. Especially the rooms are very well taken care of.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Schultheiss1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgmtITCGardenia, Manager at ITC Gardenia, Bengaluru, responded to this reviewResponded October 4, 2013

Dear Guest,

Greetings of the day to you...

Thank you very much indeed for sparing time to share with us such a delightful review on Trip Advisor.

We are delighted to know that you enjoyed our Service. We at ITC Gardenia are committed to quality service to ensure that our guests are comfortable and enjoy their stay.

We look forward to your continued visits and the pleasure of welcoming you back again in the near future.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

I have traveled to India three times since 2007, and this by far is my favorite hotel in India. It is situated in one of the best places in Bangalore, close to "downtown" (if you can say that about a city in India) and MG road shopping, etc. The facility is meticulously clean, the rooms are outstanding and everything about my stays here (4 different times) has been great. All of the excellent reviews on this hotel are accurate. I highly recommend for both business and personal trips.

Room Tip: All rooms seem to be good, some floors may be slightly different but I have not had any bad experien...
See more room tips
  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stephan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this reviewResponded January 27, 2013

Dear Guest,

We take this opportunity to thank you for your appreciation and motivation as it keeps us focused & inclined towards our commitment of quality service in an inspired setting.


ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments to our team of associates, who have been recognized
for their promptness & efforts.

Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

One of the best hotels Bangalore has. I was on a business tour from my arrival until my departure I was treated like a queen. I was welcomed with a silk stole (a typical South Indian Tradition). The food was mind blowing. Such friendly service staffs.. Unfortunately stayed only for a couple of days, dint mind staying all week if possible. A must try hotel!!!

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelinmyBlood07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this reviewResponded January 27, 2013

Dear Guest,

We take this opportunity to thank you for your motivation and recognition as it keeps us focused & inclined towards our commitment of quality service in an inspired setting.


ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments to our team of associates, who have been recognized
for their promptness & efforts.

Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

I travel a lot, still I can say with certainty that this is the best hotel I've ever been in. This was a business trip but I'm thinking to get back here for holidays with my girlfriend: she must see and enjoy this.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sanne9001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this reviewResponded January 27, 2013

Dear Guest,

We take this opportunity to thank you for your appreciation and recognition as it keeps us focused & inclined towards our commitment of quality service in an inspired setting.


ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments to our team of associates, who have been recognized
for their promptness & efforts.

Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Gardenia, Bengaluru

Address: Residency Road, Bengaluru 560025, India
Phone Number:
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Bengaluru
#10 Business Hotel in Bengaluru
#14 Spa Hotel in Bengaluru
#18 Luxury Hotel in Bengaluru
Price Range: $214 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Gardenia, Bengaluru 5*
Number of rooms: 292
Official Description (provided by the hotel):
ITC Gardenia is inspired by the beautiful garden city of Bengaluru. The hotel is conceived as a building set in a garden, where interiors and exteriors amalgamate into each other with the realm of architectural aesthetics and landscaping sensibilities. The spaces are organized around a sequence of gardens and landscaped areas. The Lotus pavilion set in the central court echoes the spirit of the historic Sri Rangapattanam. The sloping roof that express different levels, breaks up the building block and places the hotel in context by their reference to the traditional architect Bengaluru. The whole facade is in clay bricks which go hand-in-hand with the garden environment and subtly merging with it. The ethos of ITC Gardenia is ‘Forward to Green, Back to Nature.’ The hotel’s environment friendly practices such as Energy Efficiency, Zero Solid Waste management goes hand in hand with aspects of the hotel that blends well with a green garden ambiance. Each of the exquisitely designed and magnificently appointed 292 rooms and suites, including the Presidential Suite with one indoor pool, blend seamlessly with the garden setting. ... more   less 
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Also Known As:
Itc Gardenia, Bengaluru Hotel Bangalore

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