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“Great location, good service!”
Review of Melange Astris

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Melange Astris
Ranked #145 of 664 Hotels in Bengaluru
Munich, Germany
Level 5 Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great location, good service!”
Reviewed July 9, 2013

Having stayed in Ascott Group hotels in the past, I made a choice of picking up Citadines at Richmond Circle which was close to the purpose of my visit to the German Consulate.I was very happy with the stay at Room # 1609 (Executive Suite on 6th Floor). We reached early at about 9:30am on July 5th and the hotel staff were kind enough to let us freshen up and rush for the embassy as we had a n appointment at 11am. While we got ready at their poolside washroom, the room was ready. I liked the room which came with a balcony and good kitchenette with all the amenities. The King sized bed was very comfortable and the decor was good in the room. The bathroom was slightly small but I have no complaints about it as the toiletries were sufficient. The best part was that the hotel is just 15-20 mins walk from MG Road, Hard Rock Cafe and Brigade Road (we walked one of the evenings to Hard Rock Cafe). Shopping areas like Garuda mall, 1 MG Road, UB City are just about 5-10 mins drive from the Hotel. The breakfast had a decent spread with a mix of Indian and continental menu at the restaurant on the 4th Floor. I got a good deal at about Rs.5000/night on Hotels.com and was happy! Their Library lounge on 5th floor is good with a decent collection of books and comfortable seating space. The service at reception was very good and other staff in general were courteous and helpful. Adarsh Hamilton, Chancellory Pavilion are very close to this Apartment hotel. The only negatives I observed were the location of the swimming pool next to the restarurant and the pool is quite small, and when we arrived in the room, a peeled orange was laying in the kitchen sink (looked like someone forgot to clean it!).
I would recommend the hotel for business, family and leisure travellers.

Room Tip: Go for Executive Rooms - they are value for money!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sourabhc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vignesh18, Manager at Melange Astris, responded to this review, February 23, 2015
Dear Guest ,

Greetings !

Thank you for your time and appreciate your feedback .

Encouragement like this keeps us motivated to provide excellence in service.

We look forward to your visit to Citadines Richmond Bangalore

Warm Regards,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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179 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Brisbane, Australia
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 7, 2013

Not impressed with the service. Stayed there for a night just to get the feel of the city since I came to Bangalore for a week for work.
Requested for a King Size bed as I was alone but was given twin bed, when asked for a change, they said no problem but took them 4 hours to come and change my room. Was told at the end that room request is subject to availability - which I think they should have told me during check in and not when I walked in to the room.
Asked for a hotel taxi to send me to UB City - and I wasnt sure of the distance only to find out it was 10 - 15 min walk from the hotel. Cost me Rs235 which was for an hour hotel taxi booking rather than just a drop off at the shopping mall. Should have taken (or at least being advised) the auto.
Was constantly being bothered in the room - room cleaning in the morning although i put a sign dont disturb, 2 calls asking for check out time, although I have said checking out at 1pm from the first call.
Last but not least, during check out time, i have asked for a taxi to send me back to Brookefield and was told to wait for 30 minutes. When asked if there is anything faster the front desk lady made a stupid remark saying this is not New York where you can get a taxi on the road - thought that was rude.
Bfast was good, with options of fresh juices and not only typical heavy Indian breakfast. Room was clean, and shower was good. Bed was quite comfortable too :)
It is definitely a value for money, good location however they need to improve the customer service skill.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SYEDO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skanderborg, Denmark
Level 6 Contributor
195 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 6, 2013

I have stayed at Citadines for 10 days while doing business in Bangelore. It's a fine and good looking hotel. I was considering giving a 5 star rating, but some things are not excellent. Rates on the conference rooms are ridiculous, The hotel is advertised as a Apart-hotel, but the smallest rooms (30 m2) are a normal hotel room with no kitchen functionality at all. The breakfast is ok, but not great.
I would consider staying there again on a business trip.

Room Tip: Choose rooms on top floors (4th, 5th, 6th, 7th) due to the noise from the streets (which is everywhe...
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelWHansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vignesh18, Manager at Melange Astris, responded to this review, February 23, 2015
Dear Guest ,

Greetings !

Thank you for your time and appreciate your feedback .

Encouragement like this keeps us motivated to provide excellence in service.

We look forward to your visit to Citadines Richmond Bangalore

Warm Regards,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 21, 2013

I choose this hotel because of the room size 550 sq.ft. approx. The Hotel is well located. The rooms are nice and with complete kitchenette. For the price I paid, I was surprised to get more. The bathrooms are very small. My room was a non-smoking room and had smoke smell all over. The room has menus of a lot of restaurant and fast-food joints to order in. The Breakfast restaurants was very sad, half the items were not there in the buffet, had to ask for refill which came after ages. There was only one guy in the entire restaurant servicing. Then came a lady stewardess who was behaving as if she was doing a favour by getting more refills for the buffet. Apart from this the hotel is a good value for money.

Room Tip: Ask for the backside room, as the front faces the main road and a flyover and is noisy
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanjeet N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vignesh18, Manager at Melange Astris, responded to this review, February 23, 2015
Dear Guest ,

Greetings !

Thank you for your time and appreciate your feedback .

Encouragement like this keeps us motivated to provide excellence in service.

We look forward to your visit to Citadines Richmond Bangalore

Warm Regards,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 7, 2013

Citadines Richmond is like a serviced apartment, centrally located on Richmond road. It has good parking space to park your car. The rooms are sparkingly clean and decent, though only slightly bigger than those of Ginger hotels. The hotel even has a swimming pool. Its good for a short stay esp if you want to be in the middle of the city from where everything is approachable. The hotel provides only breakfast and other meals can be ordered as home delivery through a list of restaurants provided. However just behind Citadines is another hotel - Adarsh Hamilton, where the food is very good - both a'la carte as well as buffet. I would recommend going to that hotel for food rather than ordering in room. The staff is courteous and is ready to arrange for taxi or any other such services even at a short notice. Overall great value for money.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madhu155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vignesh18, Manager at Melange Astris, responded to this review, February 23, 2015
Dear Guest ,

Greetings !

Thank you for your time and appreciate your feedback .

Encouragement like this keeps us motivated to provide excellence in service.

We look forward to your visit to Citadines Richmond Bangalore

Warm Regards,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 24, 2013

Stayed 3 days in a two bedroom apartment on the ground floor. It actually comprised a one bedroom apartment with a connecting doorway to a studio. Had 5 adults there so we added an extra mattress for the fifth.
The apartment had a large and lush private garden which made the apartment feel bigger and homely. The apart is very well equipped with a useful kitchenette, 3 LCD TVs, DVD players etc.
Beds were very comfortable and the bathrooms functional and elegant. However the lack of a suction fan meant it felt a little dank after a long hot shower.
Breakfast was great if you are into Indian food. The had a fairly basic western spread plus egg dishes made to order.
Had issues with the wifi which is a grouse to be fixed quickly.
There is a small but well equipped rooftop gym and a smallish pool to satisfy the fitness freaks.
Access to UB City and shopping makes this place the ideal accommodation for a short stay and business.
Price wise this would be equivalent to a 4 star hotel in town. May not be considered a bargain but you do end up with more privacy, space and a nice kitchen.

Room Tip: Ask for quiet rooms away from Richmond Road. The garden rooms are a real plus.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vignesh18, Hotel Management at Melange Astris, responded to this review, January 13, 2015
Greetings !

Thank you for your time and appreciate your feedback . Encouragement like this keeps us motivated to provide excellence in service.We look forward to your visit to Citadines Richmond Bangalore

Warm Regards
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 18, 2013

The Citadine Richmond was a unique experience for me since it was a hotel that functions like a service apartment. The lobby was tacky for my tastes but the service made up for it.
The laundry service was slightly inconvenient and didn't feel like a hotel because there was no one to guide me on how to use those appliances! And then no option to buy detergent also!
They didn't however charge me extra when a friend stayed over! Woohoo for a service apartment!
The food available is limited to a decent breakfast but the room delivery of almost all restaurants of Bangalore more than made up for it. The housekeeping was good and room was ok sized.

Room Tip: Ask for a double bed not necessarily double occupancy
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SSaksena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vignesh18, Manager at Melange Astris, responded to this review, February 23, 2015
Dear Guest ,

Greetings !

Thank you for your time and appreciate your feedback .

Encouragement like this keeps us motivated to provide excellence in service.

We look forward to your visit to Citadines Richmond Bangalore

Warm Regards,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melange Astris

Property: Melange Astris
Address: Richmond Road | No.1 Langford Gardens, Bengaluru 560001, India
Location: India > Karnataka > Bangalore District > Bengaluru > Richmond Town
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #145 of 664 Hotels in Bengaluru
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Melange Astris 3.5*
Number of rooms: 96
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