ITC group should not keep their old stars, even under a different brand name. This is impacting their reputation. There has been zero invetment in this hotel since many years. This cannot be sustainable. I had the chance to be given a large Club room. At first it looks ok although oldish.
The bedsheets can be soft.. they have been washed so many times.. Look at the table surface on the picture.. and look at the extension power cable given to me as there is no socket on both sides of the bed...! Not professional at all.. Wifi did not work and I had to call 3 times to expedite the technician. Then it worked but you cannot connect a laptop and an iPad in the same time, too bad.
Views from my 3rd floor room are not exciting (elevated road)... Breakfast is only for locals and I saw a cockroach running close to the (dry) bread..
Surprising to arrive in front of the lobby by taxi after having to go by the underground carpark. Not the best effect!!
Price is reasonable but do not come here if you are in vacation. Even for business, I will avoid as it does not meet any of the international standards. This hotel needs closer management and attention to details.
- Official Description (provided by the hotel):
- Fortune Park BBD is a contemporary, full service hotel conveniently located near Hazratganj - the iconic commercial centre of Lucknow. ... more less
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