Not a very good experience staying at the Citadel. It was a brief stay of 1 day.
I had checked in early morning at around 5.30. Found the room to be good and was really anticipating a good enjoyable experience. However the thought vanished as soon as I saw the bathroom. It was very small and was not at all looking luxurious.
The breakfast was good and tasteful, however the spread could have been more.
The real worst point was the courtesy. The hotel has a 24 hour check out time. Since I had checked in at 5.30 AM, I had requested for an extention of 2 hrs for check out i.e 7.30 AM, but the hotel staff didnt allow that and said that any stay further than 6-6.15 would attract the charges for the next day too. So left with no option, i checked out at 6 AM in the morning and waited in the Hotel lobby till 7.30-8 AM till my colleague came to pick me up.
I am planning not to stay there on my next visits.
- Official Description (provided by the hotel):
- This is a Three star property with budgets for three star Guests.111 Rooms (Executive, Deluxe & Suite)and having Best Banqueting Facilities with 11 Banquet Halls - Mini Theater, Health & Meditation Hall.Located in the commercial heartland of Bangalore City at Anand Rao Circle, the Fern Citadel is extremely close to the Bangalore City Railway Station & Main Bus Terminal(05 Min Drive) & 45 minutes drive from Kempegowda International Airport. ... more less
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