Had stayed here in the 2nd week of Nov for couple of days while i was on a business travel. I should certainly mention that the rooms were excellent. It did give me a homely feeling. And the food was just awesome.. I loved every bit of it.
Everything was fine until i had to check out. The front office staff Gokul was kind of restless and going bizarre with someone on the phone even while i was there. I am not sure of how some in the front office can exhibit such a behavior when a guest is there at the desk. Next was a shocker..there was a restaurant bill which I never had. I luckly had used the hotel vehicle for my office transfer and hence i asked him to cross check the trip sheet time i had left the hotel and the time in the bill. He then confirmed that i left by 930am whereas the time in the bill was 1130am. He then made some plus and minus in my bills to get it correct. I thought he should have had the bill to later reconcile and include it to the right guest. Even though it was a small amount he couldn't understand my point that at the end of the day it’s the hotel which is losing the money. Overall a good experience until the end due to the erratic incident.
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- Also Known As:
- Radha Regent Bengaluru Hotel Bangalore