We had to look for a decent hotel for an overnight stay at bangalore on our way back after a trip. I went to this hotel considering the Pai brand.
Following were the good things:
a) Room was neat and clean - Good bedding, A/c
b) Clean toilets - but the fittings needs to be improved
c) Staff / Room service persons were courteous
Following were bad:
a) As we entered the hotel (at that time, it was slightly drizzling in bangalore) - the entire reception was swarmed with some insects and the reception folk didn't even bother to take next steps to clean it up (later it was done after the guests started complaining)
b) Since it was around 9.30 PM when we checked in, we ordered food there itself and it was delivered around 11 PM in the night after reminding a couple of times. The food was ABSOLUTELY PATHETIC; Naan can be replaced with a simple rubber; They don't know the meaning of serving HOT; Absolute waste of money; Taste of the food - was further pathetic
c) For the star they claim, they don't even provide complimentary water bottle, toiletries like shampoo etc
d) Pathway to the rooms are dim; Enough lighting is NOT there
Final Suggestion: Avoidable
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