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Reviewed January 20, 2020 via mobile

A great hotel with great people around. Right from the General Manager Joseph to the entry level trainees has great sense of customer service. Well driven and guest oriented hotel. Food is exceptionally great and balanced. Overall a great place with lot of positive vibes around. Peaceful ambience and greenery around add lot of resort feel.

Date of stay: January 2020
Trip type: Traveled with family
9  Thank 354aswathys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROSBLR, General Manager at Hotel Royal Orchid Suites, Whitefield, Bangalore, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings from Hotel Royal Orchid Suites - Whitefield, Bangalore .Thanks a lot for sharing the experience and we are happy to record this appreciation from you. I shall convey the special mention to our team members. We look forward to see you again at Royal Orchid Hotels. Please do connect with us @ 9902000096 / gm.rosblr@royalorchidhotels.com for any assistance here at Royal Orchid Hotels.

Best regards,
Shinoj Joseph - PH: 9902000096

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020

Food quality can greatly improve, good that it was close to shopping mall with good facilities.
Bed a little hard - please invest in mattress toppers. Very nice staff. Needs basic kitchenette cleaning equipment and crockery

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank delight703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROSBLR, General Manager at Hotel Royal Orchid Suites, Whitefield, Bangalore, responded to this reviewResponded January 20, 2020

Dear Guest,

Greetings from Hotel Royal Orchid Suites - Whitefield, Bangalore .Thanks a lot for sharing the experience and we are happy to record this appreciation from you. I shall convey the special mention to our team members. We look forward to see you again at Royal Orchid Hotels. Please do connect with us @ 9902000096 / gm.rosblr@royalorchidhotels.com for any assistance here at Royal Orchid Hotels.

Best regards,
Shinoj Joseph - PH: 9902000096

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2020

I belong to a reputed Global Bank and stayed here for 3 weeks. My org. was asked to pay an advance (of 10,000 INR) and a Credit card authorisation (28,000 INR) of full amount for the Stay which was already provided to them. They have a signed agreement with our org. & multiple people stay here from time to time. yet during checkout the hotel staff behaved badly with me and my family. Took away all our things and refused to return until their invoice was paid. They litreally acted like dacoits. That is why they are not a brand and such unprofessional pathetic management of the Hotel.

Date of stay: December 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
2  Thank GroverSaab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROSBLR, General Manager at Hotel Royal Orchid Suites, Whitefield, Bangalore, responded to this reviewResponded January 17, 2020

Dear Sir, we never had any such history and no records of your stay with us. Requesting to connect with me for clarification.

Regards,
Shinoj Joseph
PH:9902000096

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020

The loaction of the hotel is at a good distancefrom the roadwhich cancels out the traffic noise substantially. They provided us with a free upgrade due to availability issues. The staff is very friendly and polite. Neat and clean rooms and bedding. The flaw i would like to point out is the balcony was very dirty and dusty

Date of stay: January 2020
Trip type: Traveled with friends
9  Thank GoPlaces741543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROSBLR, General Manager at Hotel Royal Orchid Suites, Whitefield, Bangalore, responded to this reviewResponded January 17, 2020

Dear Guest,

Greetings from Hotel Royal Orchid Suites - Whitefield, Bangalore .Thanks a lot for sharing the experience and we are happy to record this appreciation from you. I shall convey the special mention to our team members. We look forward to see you again at Royal Orchid Hotels. Please do connect with us @ 9902000096 / gm.rosblr@royalorchidhotels.com for any assistance here at Royal Orchid Hotels.

Best regards,
Shinoj Joseph - PH: 9902000096

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020 via mobile

Breakfast was included and I really enjoyed it. Appreciated the attentiveness of Francis and Mampi, very helpful, prompt and service-minded. I am certain they will go far.

Also loved Glen’s Bakery that is right outside the hotel driveway. Ate way too much!

Location was very good for my purposes, various meetings in Whitefield.

Rooms were somewhat basic but generally nice, clean and comfortable. Free WiFi was also good. Television entertainment system was a bit lacking.

Date of stay: January 2020
Trip type: Traveled on business
11  Thank jakobhaveiloved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROSBLR, General Manager at Hotel Royal Orchid Suites, Whitefield, Bangalore, responded to this reviewResponded January 17, 2020

Dear Guest,

Greetings from Hotel Royal Orchid Suites - Whitefield, Bangalore .Thanks a lot for sharing the experience and we are happy to record this appreciation from you. I shall convey the special mention to our team members. We look forward to see you again at Royal Orchid Hotels. Please do connect with us @ 9902000096 / gm.rosblr@royalorchidhotels.com for any assistance here at Royal Orchid Hotels.

Best regards,
Shinoj Joseph - PH: 9902000096

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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