Today morning, I interacted with Shakti Hill resort guys over the chat provided on their website.The guy gave me all the required information and based upon that I along with my family went to Shakti resort to celebrate first day of the new year.
However it turned to be horrible, we directly made our way to restaurant, dosent look like a restaurant though. No one to take our order, after 10 minutes I had to request a waiter to take our order. The first answer was are you ready to wait for 1.5 hours, then only we will take your order. And then the similar behaviour with such strange questions continued... Like have you informed us that 4 of you are coming, website chat confirmation is not enough.... Nothing is left over from yesterday so we have to cook everything fresh so wait for 1.5 hours or ... I saw people sitting over other tables ..just couple of the tables facing the similar issue.
I demanded to meet the manager... Similar experience.
Pathetic place and I would recommend to stay away from this place