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Trip to Coorg & Wayanad

I had taken a Coorg and Wayanad package from Ezz holidays and i would like to thanks Himanshu the... read more

Reviewed 4 weeks ago
hitesh81977
,
New Delhi, India
Superb Ooty Trip

We have booked Mysore Ooty trip from Ezz Holidays. Well organized by Ms.Prava. She was continuously... read more

Reviewed 4 weeks ago
vijaymisra
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Reviewed January 17, 2020

As part of our annual tour of our club we had planned a vacation to Bali through them. Our entire group enjoyed a lot. Our group consisted of 120 persons that included children, couple & senior citizens. I was confused to go with brands like Thomas Cook or to go with them, but finally decided to go with them as there rates were very competitive. The tour manager was very helpful throughout. Even for small needs they helped us proactively. In-fact I felt we were troubling them too much on small requests. Thanks to Prava, Rakesh & Himanshu for arranging the trip nicely. Highly recommended tour operator !

Date of experience: January 2020
1  Thank casukurthan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2020

We family of 19 people visited Bali, Malaysia & Singapore through them. Ms. Prava & Mr. Himanshu were the coordinator. Everything was arranged to perfection. Good job !

Date of experience: December 2019
1  Thank dxnagarjun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2020

The Shimla Manali trip was complete by the excellent arrangements by Ezz Holidays... The hotel and the driver was very nice and we are very thankful to Ezz Holidays and Mr. Himanshu for the lovely and memorable trip..

Date of experience: December 2019
1  Thank Tiwruu123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EzzHolidays, Manager at Ezz Holidays, responded to this reviewResponded January 14, 2020

Thank you very much. We are happy to know that we could make your vacation beautiful.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2020

We did the family package for ooty-mysore-bangalore for 4 nights 5 days last december, but the things which i dont like will share with you as the irresponsible agent (himanshu sir) who never receives our call dint provide any type of convenient information. As we faced lots of problem in our trip, i.e. no proper telephonic conversation, no knowledge to the driver, main thing that the driver was less knowledgeable as he wasted our half time into the trip for all the sightseeings, most of important point is that we met with an accident too but in that manner also travel agent dint respond to our single call, such a careless agent as well as your agency too. It was a first and worst experience of mine with my family, will never share anyone about ezz holidays now. Really bad experience with you guys..

Date of experience: December 2019
Thank Passenger340794
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EzzHolidays, Manager at Ezz Holidays, responded to this reviewResponded January 14, 2020

Complete Lies : After Verifying. Contact Us Directly for the TRUTH will forward the conversations with the client.

1. NO ACCIDENT. On the way there was a commuter who jumped in-front of the vehicle. Nothing happened to the commuter, vehicle or passengers. We verified with our transport team & with Mr.Manish. He agreed that accident didn't take place. When asked why he gave this review, he told he got offended on the reasons given below (actual reasons for the review).

2. Call Attending - Himanshu was there always attending calls even at late night. Yes, he didn't pick call only once of Mr. Manish on 31 Dec 2019 at 11.30PM.

Reason for the Review :
1. Client was given 2 Bed Room Cottage in Ooty, Silver Oak. This was as promised. But later he wanted two separate cottages. We were helpless as it's peak season time (new year). We conveyed the same politely. But he was forcing us as he was in pressure from his in-laws.
2. Manish on the pressure of his group members, was forcing us to take all the sightseeing places in all the destinations. This is impossible as he has to cover major destinations & at the same time reach other city before 8.00PM. Beyond that Night Driver Bata has to be applied. But Manish was not ready to pay it too. Still the tour was given till 9.00PM (Free of Cost).


When asked why he did this review, though we didn't charge you even on night driver bata & why the false claim his answer was simply that he was under the pressure of his group.

This is the fact. When 100 clients travel one person takes initiative to give a good review. In your case though things were arranged perfectly you gave us negative review.

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Reviewed December 17, 2019

The trip was awesome. Thanks to the ezz holidays for such an awesome package with nice properties both in Ooty and Mysore. We had booked 6 rooms but one of the room in Ooty wasn't appropriate and had a foul smell. Both the properties of Mysore i.e Treebo Trend Akshay Mahal Inn and Hotel Q star were good with amazing services and good food. Overall we were satisfied from the holiday package.

Date of experience: December 2019
1  Thank VasuGupta2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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