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“Wonderful service!”

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Fortune Select Trinity
Ranked #75 of 662 Hotels in Bengaluru
Certificate of Excellence
Columbia, South Carolina
1 review
“Wonderful service!”
Reviewed September 20, 2013

I recently completed an extended business trip to Bangalore and was most pleased with my stay here. From the airport pickup through to my airport return, the entire staff displayed the highest level of service. Room was always clean, service and food in restaurant was excellent and the front desk and reception staff was always helpful and courteous. Workout room was very nice and all of the drivers were friendly and helpful. Most outstanding is the Guest Relations Manager, Sheila. I stay in hotels over 150 days per year and I must say that her personal approach and professionalism is the highest I have ever experienced. She greeted me warmly everytime I saw her - she made me feel very welcome, as if I was a guest in her own home.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VikramSinghGM, General Manager at Fortune Select Trinity, responded to this review, September 20, 2013
Dear Mike, Namaste ! I it was indeed a pleasure to read your feedback and thank you for the same, your thoughts only reinforces the commitment of delivering personalised services & product in our Hotel. We also are glad to note that you enjoyed the services across the hotel led by Ms Shiela. We look forward to welcoming you back to your Home in Bengaluru ! Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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448 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
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English first
Mumbai
Level Contributor
140 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed September 8, 2013

The rooms are spacious.They have got the size right.
The toiletries were Fiama di willis and superb.
The bed is very comforting.
The spread in the dinner buffet was satisfying.
The overall experience was pleasant.
Worth it.

  • Stayed April 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank vish201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Styal, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2013

Recently stayed here and staff couldn't have been more obliging and helpful at all times. Good staff in both restaurants and the managers in reception even changed my mattress when I thought in was a bit hard for my dodgy knee. Also has a good gym and massage centre.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnfowler777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2013

It has good connectivity with other areas of bangalore, has good food options and hospitility and coffee house. the ITPL is very near to it to its a great for those visiting those place for work purpose from outside..

Room Tip: primier rooms has good view
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank gupta_piyush1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

I really like this place. Convenient clean and the staff are really helpful. Food quality is good and breakfast is an eclectic mix. Service in the lounge is a little slow but is worth waiting for. You should make sure that anything you ask for is understood...work on the assumption that unless you see it done it hasn't been. I will stay there again.....

Room Tip: Suggest getting them to pick you up from airport..it's a bit more expensive but extremely reliab...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Filby260157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2013

We returned back from abroad and stayed at the Fortune Select Trinity Hotel at Bangalore for around 2 weeks before moving in to our apartment. The room was quite spacious for a family of 3, with nice clean bathrooms. Regular housekeeping, sumptuous breakfast (included with your room rent), and very courteous bell boys and front office staffs. Mr. Subhojit Paul in particular was very helpful during my checkout process. A special thanks to him.

They serve lunch and dinner buffet, but I didn't explore them much. The room service is good and the dishes are well served. The rooms have WiFi connection and the connection speed is pretty fast, no disconnections experienced. There is a business area, if you want to print/scan anything. They have a taxi cell (near the front office), you can book a taxi as per your requirement.

Overall, a very nice stay at the hotel and I would recommend this from my personal experience.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Arinndam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
103 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 4, 2013

I stayed here for 3 Nights in July 2013 and I stayed in a club room which is just OK. The staff at reception is not properly trained to take care of check in and check out procedures. The Breakfast spread is fine and the in roon service is pretty good.
The bathrooms were not maintained very well. Also the Newpapers were not delivered until 8 AM and were sent on request. The checkout procedure was very long and the receptionist had no clue of what she was doing. She took long time to prepare my bill (more than 25 minutes). The names wriiten on bill was incorrect and there was no sign of any regret. Also the travel desk charges for cab reservations were unreasonably high. A drop to marriot whitefield was charged something like INR 400.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelwizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VikramSinghGM, General Manager at Fortune Select Trinity, responded to this review, August 5, 2013
Dear Travel Whizer, Namaste ! Thank you for your feedback on this platform and we are glad to note that most facilities & services lived up to your expectations, also we have seen your areas of concern and have taken action in training and development and other grey areas as pointed by you. We hope to see you back in your home in Bengaluru and shall endeavour to ensure all services live up to your expectations. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fortune Select Trinity

Property: Fortune Select Trinity
Address: 134 - 136 Road Number 1 | Whitefield, Bengaluru 560066, India
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in Bengaluru
#52 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fortune Select Trinity 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Fortune Select Trinity Hotel Bangalore

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