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All reviews vr mall mr rahul waverly room arms pub loft room phoenix market city roof bar temperature controlled swimming pool direct access british era duty manager every evening i highly recommend this hotel amazing hotel special thanks amazing experience long stay
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Reviewed 3 weeks ago via mobile

Nice location. Convenient for Mall Shopping. Value for money. Study option was useful for family of three. A/c temperature control was a problem. Breakfast is just average. Needs lot of improvement. Breakfast ambience appears like bar. Not nice.

Date of stay: May 2019
Trip type: Traveled with family
Thank Cheluvak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The service and location is very good. It connected to the mall and you can easily get whatever you want.
All the members of hotel are super kind . Especially Bhawesh from the pub, he is very dedicated. Thank you.

Date of stay: May 2019
Trip type: Traveled on business
Thank seoyeonl2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reshmapradhan, Front Office Manager at The Waverly Hotel & Residences, responded to this reviewResponded 3 weeks ago

Dear Seoyeonl2019,

Thank you for taking time to review us on TripAdvisor.com

I am pleased to read your review and glad to note your appreciation of The Waverly Hotel and Residences. My team and I are delighted to know of your positive experience with our lovely hotel. Thank you for appreciating the staff and for naming few of the stars of our Hotel.

Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded.

Thank you once again.

Warm Regards,

Reshma Pradhan
Front Office Manager
The Waverly Hotel and Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Excellent service provided throughout the whole 2 weeks stay. Good breakfast served. Even went out of their way to help us with procuring detergent (we actually wasn't sure where we could get them in the area), even when they didn't have to. Will be using their services again the next visit.

Date of stay: May 2019
Trip type: Traveled on business
Thank Jaxlee86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reshmapradhan, Front Office Manager at The Waverly Hotel & Residences, responded to this reviewResponded 3 weeks ago

Dear Jaxlee86,

Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly, we value your business!

We hope to have another opportunity to serve you in the future.


Thank you once again.

Warm Regards,
Reshma Pradhan
Front Office Manager
The Waverly Hotel and Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Stayed overnight on Saturday 18th May, 2019. Started off badly with TWO surly members of staff at reception. The room itself was a farce, it was obviously a twin room that had been hastily converted into a double - i.e. separate wall based headboards, two single beds held together by a king size bed sheet. The access to the malls was a saving grace, however, we ordered room service and the food was very inconsistent - some tasty - some bearing NO resemblance to the description in the menu (paneer satay). The appetizer was delivered last! To top things off, in the morning there was NO HOT WATER. Sorry Waverly, we will not be coming back.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Giles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Pros:
Located right next to Pheonix Marketcity, so you will have plenty to do.
Spacious rooms.
Heated swimming pool
Good service from the Whitefield Pub.
You can avoid eating the pricey food at the hotel as there are plenty of options in the malls.

Cons:
Very poor problem resolution by the staff. We had an issue with our A/C and other than different technicians coming, checking, and going, no one took any responsibility for resolving the problem.
Bathroom was not properly stocked. We had to call room service for drinking water, soap etc.
When using the swimming pool, the security would ask for our room number every time we use the pool but did not ask the same from the foreigners in the pool. Felt very discriminated especially as a paying customer.
Pool is located near an open-air stage. So you will see people/bands walking past to prepare their evening gig. So, no privacy. And no changing rooms.
Limited or no hot water in the bathroom.
Most of the TV channels are not available. They need to update their TV guide list in their hotel book.
Very pricey.

We have stayed in a couple of hotels in Bangalore and compared to those, this hotel is average to poor in terms of service for the price they charge. It might be ok to spend a night after a late movie and shop in VR or Pheonix mall. But if you want to enjoy hotel stay, Waverly is not it. There are better options out there.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank Renny2077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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