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“Stay at Srinagar”

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Heevan Resort Srinagar
Ranked #9 of 135 Hotels in Srinagar
Certificate of Excellence
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Stay at Srinagar”
Reviewed May 20, 2014

Stayed here for two days i.e May 12 & 13 May14. Very good property and good room service. Special thanks to Irfaan - Manager , Majid, Tareeq and team at F&B section who did very good service.

Thanks

Surendhren

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sman64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, May 23, 2014
Dear Guest,
Greetings from Heevan Resorts Srinagar!

Thank you for your feedback regarding your recent stay. I am happy to read that you enjoyed your stay and the experience exceeded your expectations.

Our hotels location are absolutely amazing at Pahalgam, Gulmarg or Srinagar with local surroundings.

I will share your comments with the entire staff in particular the names you have mention. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Should you or friends find in Kashmir in the near future, please do not hesitate to reach me at basharat@ahadhotelsandresorts.com and I would be more than delighted to welcome you to the Ahad Hotels and Resorts Srinagar Kashmir!

Warm regards,
Basharat Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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357 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Ujjain, India
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 15, 2014 via mobile

Stayed here for one day on 5may14.
Very good property, good room service and good food what else a couple desire from a resort,we loved staying here.limited timing of hot water was only an issue otherwise its fantastic hotel to stay in.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank dranimesh_saxena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, May 16, 2014
Dear Guest,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at Heevan Resorts Srinagar.

I am extremely pleased to read your review and your kind words about the resort; its facilities, the accommodation; the quality of the food and the staff , as well as the All Inclusive package which you have enjoyed during your stay with us.

Feedback is very important for any organization, and we thank you for this valuable feedback given to us. The point you have mentioned concerning water in your feedback are taken into consideration and have been highlighted as maintenance issues.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you again to Ahad Hotels and Resorts, which have properties at all three major destination of Kashmir.

Yours sincerely,
Basharat Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 15, 2014

I myself n my wife along with my young dauhgter visited Srinagar , Kashmir for the first time n it was a dream come true for allof us as we were all excited to see the snow for the first time. we had stayed at the heevan resort for 4 nights n 5 days . it was excellent stay of our life time as the rooms were of truly super luxury category, also the ambience of the resort was if ur in the midst of nature's paradise surrounded by moutains n greenery.the food quality was great n memorable. the room service was very prompt. The resort was in close proximity of famous gardens of MUGHAL ERA n also DAL lake. it was our unforgettable stay in the resort.

Room Tip: corner suites r large n sunny
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank veejay64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, May 15, 2014
Dear Valued Guest,
Greetings from Ahad Hotel and Resorts!

Thank you for your kind acknowledgement of our warm hospitality and exquisite facilities while your April 2014 stay at Resorts at Srinagar. We make every effort to maintain the high standards of timely and quality service delivery Ahad Hotel and Resorts is renowned for, and we are delighted that we have been successful in achieving this during your stay.

We certainly look forward to welcoming you again to our chain in the near future.

Sincerely,
Basharat Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 9, 2014 via mobile

The Hotel is very good and well maintained and worth every penny. It is very near to market place and one of the best service in the town.The food is also great. The view from room is mesmerizing. The lawn is also well maintained and room are clean and tidy. Will visit agaim

Stayed June 2013, traveled with family
Helpful?
2 Thank Aditya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, May 9, 2014
Dear Guest
Greetings from Hotel Heevan Resorts Srinagar!

Thank you very much for your wonderful comments on TripAdvisor.

It is a great pleasure to read that you enjoyed and satisfied with our facilities, a unique location a flavored meal and our charming Kahmari hospitality.

It’s truly an encouragement to the management and staff to continue our best effort to satisfy every guest’s need.

Please feel free to contact me at info@ahadhotelsandresorts.com should you require my personal assistance with your next booking.

On behalf of the team, thank you again for your wonderful review for the future travelers and I do hope to have a chance to welcome you again at the Ahad Hotels and Resorts.

With kind regards
Basharat Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 8, 2014 via mobile

my wife and i travelled to kashmir with our seven year old daughter who was super excited about seeing snow for the first time in her life. we stayed at the heevan resort for two nights and three days and i have to say it was the most memorable experience ....... spacious rooms, excellant indian and local kashmiri cuisine, inviting common areas, courteous staff and superb service. i want to especially applaud the thoughtfulness of the management for providing "electric blankets" (a discovery i made only at the heevan resorts in srinagar) that kept us even warmer. it was definitely great value for money coz we were valued more than the money. so we not only got to see the beautiful white snow but we also got to experience the best personalized hospitality that there could be.
Thanks for heevan hospitality specially for Mr suhail, the manager of heevan resorts , was extremely observant and considerate about our needs.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Al B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, May 9, 2014
Dear Valued Guest,
Greetings from Ahad Hotels and Resorts Srinagar Kashmir!

Thank you for reviewing two times your most recent stay with us here at Heevan Resorts Srinagar. We take pride in the refurbishment and enhancements to our guestrooms.

We are delighted to hear that your daughter enjoyed the snow for the first time and all the local attractions and festivities around the hotel.

Once again, thank you for taking the time to write a review on Trip Advisor and we look forward to welcoming you again to the hotel in the future for any of your leisure travels.

Kind Regards
Basharat Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 7, 2014 via mobile

Heevan location is good and they have good ambience also. It's was a pleasure visit to stay in there. Food was good, service was nice n timely. Dal lake was not far away and can b reached in 5 mins walking. Evening walk would b awesome. It was paisa vasool stay.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Gaurav M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, May 8, 2014
Dear Guest,
Greetings from Heevan Resorts Srinagar!

Thank you for taking the time to post a review on TripAdvisor following your recent stay at Heevan Resorts Srinagar.

A good location is indeed a great advantage, but I am delighted to see that we were also able to meet your expectations in other areas. Thank you for your positive feedback.

We look forward to seeing you again soon at Ahad Hotels and Resorts, we have properties at all major destinations of Kashmir, Gulmurg, Pahalgam and Srinagar.

Best regards,
Basharat Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 5, 2014 via mobile

Just recently I visited Srinagar and stayed there in heevan group of hotels namely heevan resorts they are having hotels in pahalgam and gulmarg. Our stay was enjoyable as we felt that we were in our home. hotel staff was so cooperative that they even took care of our kids and granted some freedom to us which is very necessary when you go out with your kids with u especially steward Khalid, he is very helpful gay in this hotel. Rooms of the hotel were fully furnished and use of traditional things like walnut furniture was adding charm to the suite in which we were staying. Here I would like to add that when ever anybody wants to experience a real and soothing place he must stay in heevan resorts as the hotel is at par in respect of service and location.

Stayed January 2014, traveled with family
Helpful?
1 Thank Al B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, May 6, 2014
Dear Esteemed Guest,
Greetings from Hotel Heevan Resorts Srinagar!!

We thank you for choosing Heevan Resorts as your preferred hotel in Srinagar and our endeavor is to provide all our guests a memorable experience with the highest stranded of Hospitality.

We are pleased to know that you had a memorable experience during your stay.

Your comments are shared with entire team, they feels encouraged by your kind words of appreciation.

We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you to Heevan Resorts in the near future.

Best Regards
Basharat Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heevan Resort Srinagar

Property: Heevan Resort Srinagar
Address: Gupt Ganga, Srinagar 191121, India
Location: India > Jammu and Kashmir > Kashmir > Srinagar District > Srinagar
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Srinagar
#8 Family Hotel in Srinagar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Heevan Resort Srinagar 4*
Number of rooms: 40
Official Description (provided by the hotel):
Nestled under the mighty Zabarwan Mountains and just 10 minutes walk from world famous Dal Lake, lies Heevan Resort. It is located at an altitude of 1,700 Meters and in the heart of Kashmir Valley - Srinagar. The Luxury Resort is in the vicinity of world famous Mughal Garden- Nishat. Hotel has 40 spacious, exclusively furnished deluxe rooms and suites with all modern facilities. The Hotel has a Coffee Lounge "Samovar", a multi-cuisine restaurant, "Dilkusha", and a banquet hall "Majlis" for nearly 200 people. There is a 24-hour attentive room service, indoor and outdoor games like Badminton and Tennis which ensures you a comfortable stay in the scintillating surroundings of Kashmir. A dedicated travel desk takes care of all your travel needs, arranging sightseeing and other leisure activities. ... more   less 
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Also Known As:
Heevan Resort Srinagar Hotel Srinagar
Heevan Resort Srinagar Kashmir

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