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“Ultimate services”

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Batra Hotels and Residences
Ranked #24 of 135 Hotels in Srinagar
Mumbai (Bombay), India
1 review
“Ultimate services”
Reviewed July 13, 2014

The food was excellent as it was pure vegetarien

services given by ulfat Madam was very Homely
“Excellent Stay”
We were a group of 13 people and we stayed at batra hotel in srinagar on 12th and 13th June 2014. We had an excellent stay at the property who accomodated us late at night and also made great provisions for our dinner. A special mention goes to RAIHAAN who made our stay comfortable and memorable. I would recommend anyone

Room Tip: "Rooms on the south side are quieter" "Corner suites are large and sunny" &quo...
See more room tips
  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank heartholidays12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niramish, General Manager at Batra Hotels and Residences, responded to this review, July 26, 2014
Greetings from Batra Hotel, Srinagar

Thank you for sharing your positive feedback further to your recent stay with us . While I am pleased to hear that you enjoyed your stay and commented regarding the service and staff, I will convey the same to our team. We do hope you visit us again and look forward to welcoming you back soon

Regards
Kausar Imam JAFRI
gm@batrahotelsandresidences.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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354 reviews from our community

Traveler rating
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    10
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Any
English first
Chamba, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 8, 2014

My only reason to stay at this hotel is the hospitality extended by staff,Specially by Ms. Asifa
The service,support & the guidance provided by her was helpful.
if i will come back to this hotel that will be only due to the helpful nature of Ms Asifa.



Regards
Sameer
9796810666

  • Stayed June 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank sameer3909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niramish, General Manager at Batra Hotels and Residences, responded to this review, July 26, 2014
Greetings from Batra Hotels & Residences.

Thank you for sharing your feedback following your trip to Srinagar . I was pleased to hear that you enjoyed your stay . We appreciate your recognition of the efforts by the hotel staff, especially the Front Office team and it does inspire us to keep raising our levels of service through innovation and understanding our guests even more.

We thank you again for choosing Batra Hotel ,Srinagar as your familiar and preferred hotel during your Travel. We do hope you visit us again and look forward to welcoming you back to Srinagar soon.

Best regards
Kausar Imam JAFRI
General Manager
gm@batrahotelsandresidences.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mohali, India
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 3, 2014

We were a group of 13 people and we stayed at batra hotel in srinagar on 12th and 13th June 2014. We had an excellent stay at the property who accomodated us late at night and also made great provisions for our dinner. A special mention goes to RAIHAAN who made our stay comfortable and memorable. I would recommend anyone who wants to be treated like royalty to request for this guy to look after you. Other staff members were very courteous and helpful too. Thanks for making our stay worthwhile.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ac3536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niramish, General Manager at Batra Hotels and Residences, responded to this review, July 26, 2014
Greetings from Batra Hotels & Residences.

Thank you for sharing your feedback following your trip to Srinagar . I was pleased to hear that you enjoyed your stay . We appreciate your recognition of the efforts by the hotel staff, especially the F & B Service team and it does inspire us to keep raising our levels of service through innovation and understanding our guests even more.

We thank you again for choosing Batra Hotel ,Srinagar as your familiar and preferred hotel during your Travel. We do hope you visit us again and look forward to welcoming you back to Srinagar soon.

Best regards
Kausar Imam JAFRI
General Manager
gm@batrahotelsandresidences.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ahmedabad
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 29, 2014

Excellent hotel .We have taken suite which is wroth staying.Heating system,A/C everything is available as shown on website.Totally neat & clean.all amenities are available. Restaurant is serving good food even, Gujarati khidi was made for us. Restaurant is totally vegetarian .I will always prefer to stay .Whenever i will visit Srinagar.

Transport booking is issue. Twice i have requested repeatedly to young guys on reception to book vehicle for phelgam & gulmarg, one day in advance.we were miserably get vehicle very late.so talk directly to transporter.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellerahmedabad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niramish, General Manager at Batra Hotels and Residences, responded to this review, July 2, 2014
Dear Sir,

Greetings from Batra Hotel Srinagar!

Thank you for sharing your positive feedback further to your recent stay with us. I was pleased to learn that you enjoyed your visit with us, especially the room accommodations and the restaurant. To hear that that you found the hotel team courteous and service oriented and that you felt safe and secure at Batra Hotel Srinagar is indeed a delight.

We do hope you visit us again and look forward to welcoming you back soon.


Best Regards
Kausar Imam JAFRi
gm@batrahotelsandresidences.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ambala, India
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 29, 2014

we stayed in batra for 2 days.it was a great experience being here.With prime location in the centre of the main market,It has good interior and sound atmosphere.We were served with delicious breakfast with multi cuisuin menu.it is a pure veg hotel.the staff is co-operative ,always there to help u.rooms were quite clean and satisfactory to stay .but if you prefer staying in this hotel u need to carry ur own internet pack .as there is no free WIFI availability.this was a drawback that we felt about this hotel.paying gud cost for a stay in this hotel...included we should be provided with free "WIFI".

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikasgrover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niramish, General Manager at Batra Hotels and Residences, responded to this review, July 2, 2014
Dear Mr Grover,

Greetings from Batra Hotel Srinagar!

Thank you for sharing your positive feedback further to your recent stay with us. I was pleased to learn that you enjoyed your visit with us, especially the room accommodations and the restaurant. To hear that that you found the hotel team courteous and service oriented and that you felt safe and secure at Batra Hotel Srinagar is indeed a delight. We have always said that our people are our most important asset, and your favourable comments confirm that belief.

We do hope you visit us again and look forward to welcoming you back soon.

Best Regards
Kausar Imam JAFRi
gm@batrahotelsandresidences.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 4 Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 27, 2014

Nice hotel with neat, clean and large rooms. Food is excellent but only buffet option is there.
Staff is helpful and cooperative. In Srinagar one expect good view from hotel, in that way Hotel location is average. Opposite to hotel very famous Krishna Dhaba is there which serves pure Veg food. You have to wait for your turn.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shashank7979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niramish, General Manager at Batra Hotels and Residences, responded to this review, July 2, 2014
Dear Mr Shashank,

Greetings from Batra Hotel Srinagar!

Thank you for sharing your positive feedback further to your recent stay with us. I was pleased to learn that you enjoyed your visit with us, especially the room accommodations and the restaurant. To hear that that you found the hotel team courteous and service oriented and that you felt safe and secure at Batra Hotel Srinagar is indeed a delight. We have always said that our people are our most important asset, and your favourable comments confirm that belief.

We do hope you visit us again and look forward to welcoming you back soon.

Best Regards
Kausar Imam JAFRi
gm@batrahotelsandresidences.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Patiala, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 24, 2014

I Dr. R.k. Goyal & my loved family first time visited in Janat-e- Bahar Srinagar.Enjoyed with lot of fun & Excellent hospitality provided by your hotel.Meal served to us was purely vegetarian.Our trip was on 9-13 & that time who boy & girl was present on room service were quite soft spoken & smiling face. We really tnx to them. It was wonderful experience of joy.

Room Tip: corner suits
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bharti60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BatraHotel, General Manager at Batra Hotels and Residences, responded to this review, June 24, 2014
Dear Dr Goyal,

Greetings from Batra Hotel Srinagar!

Thank you for sharing your positive feedback further to your recent stay with us. I was pleased to learn that you enjoyed your visit with us, especially the room accommodations and the restaurant. To hear that that you found the hotel team courteous and service oriented and that you felt safe and secure at Batra Hotel Srinagar is indeed a delight. We have always said that our people are our most important asset, and your favourable comments confirm that belief.

We do hope you visit us again and look forward to welcoming you back soon.

Best Regards
Kausar Imam JAFRi
gm@batrahotelsandresidences.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Batra Hotels and Residences

Property: Batra Hotels and Residences
Address: PURE VEGETARIAN HOTEL | Durganag, Dalgate, Srinagar 190001, India
Location: India > Jammu and Kashmir > Kashmir > Srinagar District > Srinagar
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#15 Family Hotel in Srinagar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Batra Hotels and Residences 3*
Number of rooms: 41
Official Description (provided by the hotel):
The BATRA HOTEL, SRINAGAR is WINNER of both TRAVELLER CHOICE AWARD 2015 and CERTIFICATE OF EXCELLENCE 2015 by TRIPADVISOR , IT IS FIRST FOUR STAR CATEGORY LEVEL VEGETARIAN HOTEL IN SRINAGAR.Hotel. It is just few steps away from the world famous Dal Lake, puts you in the centr of the beautiful city. The Batra Hotel, Srinagar is promoted by A. L. Batra Group, an established and reputed group having its presence throughout the country.The Hotel is situated in the Heart of the City and just few steps away from Dal Lake , 12 KM from Srinagar International Airport, A few minutes' walk is all that it takes you to reach the Tourist Reception Centre, Government Arts Emporium, Kashmir Golf Course , City Centre ( Lal Chowk ) and Shanker Acharya Temple. The hotel offers' the best of contemporary services which are best suited for a modern day traveller visiting the valley. Eating is a pleasure at "NIRAMISH" offering a treat of unique array of vegetarian cuisines (Indian, Chinese, Continental) in the city. The team of young and energetic professional staff promises to deliver best of class services according to your need and the hotel promises a life time experience. ... more   less 
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Also Known As:
Batra Hotels And Residences Srinagar, Kashmir

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