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“Perfect stay for a memorable holiday”
5 of 5 bubbles Review of Hotel Mirage

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Hotel Mirage
Ranked #18 of 129 Hotels in Srinagar
Certificate of Excellence
Ghaziabad
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect stay for a memorable holiday”
5 of 5 bubbles Reviewed April 15, 2014

We were a group of nine people ranging from 12 years to 60 years and everybody enjoyed staying in this hotel. It is not a typical commercial hotel you find on the mall roads or near the tourist places. The hotel is in a residential area and 10 min drive to Dal lake. The rooms are clean, comfortable and having a nice décor (complete wood paneling). You feel like living in home away from home and getting the best of the service. Toilets were spacious with good quality fittings and toiletries. We had a week long stay and covered places like Gulmarg and Pehelgam as day trips. Every evening we had the dinner in the lawn along with bone fire, music and tasty food. The video on the website of the hotel is a true refection of the hotel. Would strongly recommend for anybody looking to stay in a calm and serene place with best of customer service.

Room Tip: Room 405 was good for us as we were 2 adults and two kids and it had two rooms with double beds. All...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RTG22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omer s, General Manager at Hotel Mirage, responded to this review, April 20, 2014
Thank you for taking the time to leave us a review.

We are very pleased to know your stay was memorable and enjoyable regardless of age group. Our aim has always been to give our guests a non commercial and home away from home feeling. It gives us great satisfaction to know that the efforts we make are appreciated in this way.

We are also very pleased to announce we now have a kids cabin included in our deluxe rooms complete with large HD TV's, latest state of the art gaming consoles and the latest games. Everything to make sure your kids have the best time while you enjoy the serenity and greenery of our gardens.

Thank you for choosing Mirage. We hope to have another opportunity to serve you in the near future because we are confident we are now better equipped to make your stay far more memorable and enjoyable.

Best wishes,
H Mirza
GM Hotel Mirage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    70
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
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English first
Phoenix, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

What a gem! This hotel is small and boast gorgeous, comfortable, modern, exceptionally clean (to 5 star hotel standards), and warm rooms with anything you could possibly need. Cable TV, heaters, great, modern snazzy washrooms, very comfortable beds, wi-fi, etc. It's like staying in a 5 star boutique style hotel! This was such an AMAZING find after traveling from the USA and the UK and staying in so-so hotels in Srinagar. It's small, but ranks with the 5 star hotels I stayed at in Delhi, Chennai and London on this trip. WOW!!!

The family owners and staff were fantastic, helpful, cheerful and overall just awesome people! I will stay at Hotel Mirage for every trip I will take in the future to Srinagar. I was traveling for business and family, and it was perfect for both types of travel. It truly is a home away from home!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank International B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omer s, General Manager at Hotel Mirage, responded to this review, April 20, 2014
Thank you very much for your review.

We feel very proud to know you consider us to be at par with the best 5 star hotels. We believe in quality not quantity. The concept of Mirage was born from our own unpleasant experiences at commercial hotels. We are constantly working to make mirage feel as much like home as possible. Our Staff is handpicked very carefully to ensure they are friendly and courteous.

We are also pleased to announce we now have new super deluxe rooms. Our new rooms all have a kids cabin complete with large HD TV's and the latest gaming consoles. It has everything to ensure children have one of the most memorable holiday of their lives.

Thank you for choosing Mirage. It was an absolute pleasure to serve you and we promise to make your future visits more memorable than the last one each and every time.

Best Wishes,
H Mirza
GM Hotel Mirage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed April 7, 2014 via mobile

we are 3 gujrati family..very nice location.good rooms..mr zulfi is very helpful manager..we enjoyed a lot there..really homely expirence and delicious food in hotel..The rooms were very clean and specious..

Stayed April 2014, traveled with family
Helpful?
1 Thank Meet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omer s, General Manager at Hotel Mirage, responded to this review, April 21, 2014
Thank you very much for your review.

We are glad to know we were able to provide you with an enjoyable and memorable holiday. Also good to know you liked the food. Our chefs have been chosen very carefully so that there is no compromise on quality.

We always strive to provide the best service possible because we believe in quality rather than quantity. Recently we have made some major improvements to our hotel and we hope to serve you again in the near future.

Best wishes,
H Mirza
GM Hotel Mirage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, India
Level Contributor
146 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed March 9, 2014

Thank you Mr. Omer and Mr. Zulfi for the hospitality and for giving us a chance to develop a whole new outlook towards Srinagar.
Folks, we booked this place only through Tripadvisor reviews. Whatever "good" is wriiten by other contributors is true and the "not so good" reviews do not hold ground anymore since the old wing of this guest house is under reconstruction in full swing and would be ready to be thrown open to a whole new wave of hospitality in the summers as I am told.
The place is not cheap but not very expensive either. We had our share of complaints but we addressed them directly with the management and things were sorted out instantaneously. Overall the food was good though highly priced. We had a terrible experience on one particular dinner and we told the management about this. They apologized and we accepted the apology. Any other 4 or 5 star hotel would have waived off the dinner charges for that evening due to the blunders but our dinner cost was not waived off. That was a disappointment.
Besides, the rooms are pretty good, washrooms are clean and well maintained, the quality of linen provided was good and the hospitality and service was A rate.
Special thanks to service and support staff- Gopal, Bilal and Mudassar
This place will be our first choice to stay whenever we decide to see Kashmir during the summers. The winter experience was wonderful.

Room Tip: We booked the 2 bedroom suite which was very good. Room 401 on the ground level is recommended
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank path_well_trodden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omer s, General Manager at Hotel Mirage, responded to this review, April 21, 2014
Thank you very much for your detailed review of Hotel Mirage.

For our guests to tell us that their outlook on Srinagar has changed after staying with us, is probably one of the best compliments we could possibly have.

We can assure you the prices we charge are the lowest possible given the level of service we are providing. We make no compromises on luxury, quality, cleanliness and efficiency. We also believe in interacting with our guests to make them feel at home and also get feedback on how to improve our services further.

We hope to have the opportunity to host you in our new wing which is far more luxurious than our current deluxe rooms. Our new rooms even have a kids cabin complete with the latest gaming consoles and large HD televisions.

Thank you very much for choosing Mirage and we hope to see you again in the near future.

Best wishes,
H Mirza
GM Hotel Mirage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 19, 2014

My sister booked this after much research on TripAdvisor and we are glad we chose this instead of the dodgy houseboats.
Hotel Mirage truly lived up to its name, it was a pleasant sight entering the neighborhood where this small hotel is located. I loved the neighborhood and the gardens at this hotel were blooming with few tulips.
The manager, Mr. Zulfi was most kindest and ever so helpful. We truly enjoyed the stay here.

I would highly recommend this to any visitor. In the mornings, we used to sit in the gardens to have our breakfast and see eagles soar in the skies.
At night, it provided a quiet & peaceful setting.

The shower rooms are huge and clean, the beds are clean.

The next visit to SriNagar, i would book here again :)

Room Tip: Do consult Mr. Zulfi if you need any travel trips to any Himachal sights : Gulmarg, Sonmarg, Leh, L...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank simrankm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omer s, General Manager at Hotel Mirage, responded to this review, April 21, 2014
Thank you so much for leaving us such a great review.

The way you described your experience at Mirage is exactly how we hope to make our guests feel.

Although the property is fairly large we decided to give more space to the gardens than the buildings. We kept the number of rooms less but of large size with all luxuries possible and leave all the remaining space for greenery giving preference to quality over quantity. This idea stems from our own unpleasant experiences at commercial Hotels that make you feel boxed in. Which is why we make every effort to make Mirage as different from a commercial Hotel as possible without compromising on luxuries that you would expect from the best of Hotels.

The idea of being on Holiday in Kashmir is to be closer to nature and we try our utmost to give you that experience by putting a lot of effort into our gardens.

We hope to see you soon and make your next visit even more memorable.

Best Wishes,
H Mirza
GM Hotel Mirage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thiruvananthapuram (Trivandrum), India
Level Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed February 16, 2014

Wanted to see Kashmir in winter and after weeks of deliberation narrowed down on Hotel Mirage. I made it very clear during booking that I wanted the deluxe rooms, first floor and in the new block.

Reached Srinagar airport by afternoon in the first week of February. Was promptly picked up by a driver. The hotel was about 20 minutes from the airport. The approach road was a bit narrow, but not a problem at all. There were two building, one under renovation. Was welcomed by Zulfikar and we were shown our rooms. My anxiety about the negative reviews was completed relieved upon entering the building.

We were on the first floor. Well lit and warm stairs and lobby. We were given two rooms. One was a standard deluxe and another was a twin bedroom. Rooms were very good. Toilets well maintained. The flooring was carpet and walls had wood paneling. Toilets had hot water heater and the washbasin too had hot water connection. LCD TV with Tata Sky was in place with a pretty good selection of channels.

We had breakfast and dinner for our 5 days stay from the hotel itself. Gopal took care of us in that department. He gave us good suggestions on what was special. We had exhausted the menu by the end of the 5th day which surely suggests we like the food. We had everything from Kashmiri Khawa which is a hot drink to Namkeen Tea - salt tea. Overall food experience is excellent I will say.

The only little issue we had was the occasional tripping of the room heater. Rather than a fault of the hotel, it is actually an issue with the frequent power outages at Srinagar due to snowfall. The hotel does have backup power generator. The heater takes about 5 -10 minutes to start once it has been restarted. This is the only reason why the rating is not excellent.

Room Tip: Food takes 30 minutes to prepare since it is freshly prepared.
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SreejithSreekumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omer s, General Manager at Hotel Mirage, responded to this review, April 21, 2014
Thank you very much for your detailed review on Hotel Mirage.

We are very glad you enjoyed your stay with us and especially the food. Our Chefs are chosen very carefully to make sure the food we provide is at par with the best of hotels. We also enjoy eating at the Hotel this also serves as a good way to do quality checks.

We are pleased to announce we now have a new lounge area to provide you with a different dining experience and also a restaurant under construction.

It was a pleasure to serve you and we hope to have the opportunity to make your next stay more enjoyable and memorable than the last.

Best Wishes,
H Mirza
GM Hotel Mirage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
83 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed January 3, 2014

Stayed with family for 4 nights in December . Pick up from Airport was prompt by Abdul Dar . Were well received by Zulfi and Waqar. We were in new wing which has deluxe rooms with attached bathrooms. Wi-fi available .

Breakfast requested was delicious and brought in quickly by Bilal to the room.

First evening spent sight seeing in city with shekara boat trip. Day trip to sonmarg , Phalgam and Gulmarg well organized by zulfi and Abdul Dar .

Requested Zulfi to take us to hotels for dinner in Srinagar and he obliged and joined us. Zulfi is a Gem of a person.

The old wing is being upgraded to deluxe rooms , both wings will have 8 deluxe rooms each ( 16 deluxe family rooms in total) with a new restaurant . I guess this should be all ready by June 2014 and will give Hotel Mirage a 4+ star status.

Highly y recommended .

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AGM-MARTZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omer s, General Manager at Hotel Mirage, responded to this review, April 23, 2014
Thank you very much for the review.

We are very pleased to know your stay with us was comfortable and enjoyable. We make our staff are not over worked or under stress so that they can go the extra mile to make our guests comfortable. Less rooms, lots of space, more staff and every luxury to be expected from a 4+ star Hotel is the key to our success. Quality, not quantity.

Our new rooms will offer far more luxuries than before including a kids cabin with latest gaming consoles and Large HD Televisions.

We hope to serve you again in the near future.

Best wishes,
H Mirza
GM Hotel Mirage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Mirage

Property: Hotel Mirage
Address: Raj Bagh New Era Road, Srinagar 190008, India
Location: India > Jammu and Kashmir > Kashmir > Srinagar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 129 Hotels in Srinagar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Mirage 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hotel Mirage Srinagar, Kashmir

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