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“Thanks to Mr Farrukh” 4 of 5 bubbles
Review of Hotel York

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Hotel York
Ranked #54 of 129 Hotels in Srinagar
Noida, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Thanks to Mr Farrukh”
4 of 5 bubbles Reviewed December 29, 2012

We got a call from Mr Farrukh after the review above by nishras (my wife) and he apologized for all that happened, and the issue is finally resolved and promised the best service. I would suggest to contact Mr Farrukh (Owner of York Hotel) directly for any help as he is very generous and kind person.

Room Tip: Get in touch with Mr Farrukh
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank nishankjain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

Traveler rating
    23
    8
    4
    1
    8
See reviews for
25
3
2
3
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Ghaziabad, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed December 27, 2012

I stayed in york hotel with my family members and booked two rooms over there. I must say that the first stay in the hotel was not far problematic for us but as we spent another night there while moving back to Delhi, the night became furious for us. The service was so poor and delayed in comparison of the previous night we spent there. We had given so many reminders for even hot drinking water but all in vain. The water jugs were smelling and service was just average. As we asked again and again for the proper electricity supply (generator operation) because it was terribly cold night over there, the manager behaved furiously and asked our family to check out at late night hours. That ill mannered person of york hotel knew very well that people could not move in such late hours. I would like to specially mention about the visibility in all the rooms of this hotel that is very poor and if you want to read or search out something from your bags, you won't be able to do so! On asking about it, the person excused it by posing all the fault upon voltage issues in the area. But i inquired in other hotels while departing and found the statement of the man totally wrong. They don't have the hot water facilities in many rooms even when they have the same charges for the rooms that have this facility. The towels were not well washed, we used our own ones and the cost cutting was reflecting from the each corner of the rooms. On the other side, The people who were staying with us over there, were also unhappy and dissatisfied with the hotel's services and facilities. They have the portable televisions in the rooms. They must work more to improve their hotel's quality and hospitality.

  • Stayed December 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank nishras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kharagpur, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 27, 2012

Hotel is well located. Close to dal lake but a little inside from the main road so noise from the road wouldn't reach the rooms.

The rooms in York hotel, in which we were staying, were relatively small and the rooms were NOT well lit. There is NO room heating or electric blanket provision at least for delux rooms in York in which we were staying. So, the rooms and everything in them can get very cold, particularly at night, if you are visiting Srinagar during mid-Oct to Mar period. If are from a place where temperatures do not plummet below 10 deg Centigrade prepare for a shock at least for the first night you check in.

We staying in York from 22nd to 27th Oct, 2012 during when it was pretty cold. We were travelling with a 15 month old child and on the first evening after we checked in we were terrified to learn that there was no way to warm ourselves during the night? Risking losing advance of half the rent for 5days stay we paid two months earlier we went around the town looking for alternatives. We did not see much better alternatives at least in places we visited so we stuck to York for the remaining period. Up on reporting the problem we had, Mr. Asif, the person who runs the place, suggested we use a hot water bag to partially resolve our problem.

On the service front. The service was available round the clock but was very slow and unresponsive many times. We had to call many times each a small request like warming our drinking water or filling hot water in the hot water bag that Mr. Asif gave was made. The food in hotel was OK but was expensive for items they offered.

Room Tip: Choose super delux rooms in Omen. They are pretty good.
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank vikranthracherla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed July 20, 2012

It is nice budget hotel. However hotel is old but maintained. Every location is easily accessible from here. Service is good. Rooms are of ok size as compared to room in Kashmir. We went to this hotel after staying one night in another disater hotel in Srinagar. But we got prompt booking without any advance.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
8 Thank deepajain01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jodhpur City, Rajasthan, India
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 2, 2012

we loved the hotel york.. the food the service the staff everything was so good!it is very close to dal lake and has many good restaurants nearby too.... everything is easily accessible!the only problem we faced was regarding the hot water supply as the gyser was not working properly.. but the problem was overcomed soon by the hotel staff!we thank the staff of the hotel for fabulous services!

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
17 Thank anjalimathur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
asif_sidiqee, Owner at Hotel York, responded to this review, July 19, 2012
thank you very much for your valuable contribution and hope to serve u and your family and friends again...god bless u...peace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 7, 2012

I stayed with my family in Hotel York, Srinagar in the peak season during 5th June to 7th June 2012. This hotel was booked by my tour advisor Mr. Giri from Mumbai. The location of the hotel is very near to Dal Gate. When I entered the Hotel premises I was delighted by the hearty welcome by Mr. Adil at the reception. The lobby of the hotel and outside look is very attractive.The rooms are very spacious, airy and have 24 hours hot water supply with DG backup. The room service is very prompt. The campus of the hotel is very big with flowers and open space in the garden. The food quality was excellent and the approach of the staff was very helpful. Mr Manzoor siddiqui, the owner of the hotel and Mr Sameer, the Manager were very co-operative and gave us the tips about sightseeing in Srinagar and around. This caring attitude of Hotel Management gave me and my family a pleasure of homely stay.

Dr Vijay Aher, Mumbai

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank vijayaher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
asif_sidiqee, Owner at Hotel York, responded to this review, July 19, 2012
thank you very much for your appraisal ....i really appreciate for sparing out your valuable time in writing a review..it is an add on for our organisation.....hope to serve you soon in future..bod bless u and your family...peace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kolkata
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed November 25, 2011

This is my first review about any hotel in Tripadvisor, as because i was provoked to write this keeping in mind that no other traveller should be in trouble like me by choosing "YORK HOTEL' in Srinagar.It all begun when i checked into a so called "Deluxe Double Bed" room on 16.11.11 for two nights.The hotel is having a good exterior and a well maintained website.i Checked in at around 13.00 hrs and upon entering the room i found there is no power.Great!! The explanation was DG back up is only at night contrarory to the fact that in the website it has been claimed as "24 hours Power Supply". Next Shock..there is no arrangement for room Heating or Electric Blanket in this so called "Deluxe Room". My Best wishes are there for people staying in Standard Rooms. It has been claimed in website that the rooms are well ventilated. I fully agree to this fact because none of the windows close fully leaving enough gaps for pasage of chilling winds throughout the day. There was an wonderful Gyser in the toilet which works or not works is the biggest mystery of the earth. I mean you may get a little warm water only for some one or two hours in the morning. You have to be happy with that. Now come the room Service....you have to be very prdictive about your needs like water etc....because it takes at least three to four reminders for every request. Lastly even you have decided to stay there i plead that don't dare to have the food out there.....it contains enough oil to cook food for at least one week in your house......finally this review is mainly because Mr Asif reacted by mentioning that it doesn't matter if i write the facts here....because he is having enough fool customers it seems.....

  • Stayed November 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
20 Thank ayon n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
asif_sidiqee, Owner at Hotel York, responded to this review, September 17, 2012
well mr nag...if u were not happy with services and hotel in the first instance only u could hav changed the accommodation we din't forced u to stay or u hav to pay for all the days that u booked for...and rather than writing complaint u hav used ur good vocabulary in criticizing..i might hav replied to ur review earlier but i waited till other satisfied customers posted their reviews....and i,m very grateful to them.....i dun knw what picture u had in mind when u booked its a budget class deluxe hotel..let me inform u that no hotel in kashmir is classified in star category...all hotels are termed and recognized by dept. of tourism jammu and kashmir into A, B and C..we are in "A" category...there can be technical problems but that doesn't mean we fool our esteemed guests....hotel york was established in the year 1972 and since then we have been serving our guests..and they have been coming since then and recommending their nears and dears...my friend this is service industry u cannot survive for 40 years by fooling ur customers....
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel York

Property: Hotel York
Address: Dal Gate, Srinagar 190001, India
Location: India > Jammu and Kashmir > Kashmir > Srinagar
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #54 of 129 Hotels in Srinagar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel York 3*
Number of rooms: 72
Also Known As:
Hotel York Srinagar, Kashmir

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