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“Excellent Service”
4 of 5 bubbles Review of Hotel Basera

Hotel Basera
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Hotel Basera
Ranked #40 of 55 Hotels in Katra
Varanasi, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Service”
4 of 5 bubbles Reviewed December 9, 2012

I stay there last year in first week of July and I had a great Experience.
I was there with my Parents and I wanted a very smooth service for my parents which was possible only with the help of the Hotel Manager Mr. Suri.

Further he also arranged the tour for the Shivkhuri Temple for our day of departure which was a very beautiful experience. A temple of Lord shiva with all other Gods in a cave was very beautiful.

Restaurant ambience and taste of food exceed our expectation.

Thank you Mr. Suri, I will be visiting back soon with my friends.... :)

Sushmita Verma

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank svdiyacool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
New delhi
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed November 22, 2012

The hotel is situated right at the entrance of the Katra town. This is probably the only negative (if you can say so) the hotel had. We had booked on phone and when arrived, were given a choice of rooms to select. Rooms were airy, big and with basic amenities one would expect from a mid range hotel. The hotel provides complimentary pick up & drop to Banganga, so the distance is taken care of. We didnt eat much at the hotel but whatever we had (breakfast, tea) was good. The best part o the hotel was the friendly staff. room service within 10-15 min of order, prompt information of the yatra, yatra parchi form the hotel itself and bus booking by the staff at no extra cost. They have an in house shop for prasad, chunri at market rates. Overall we were pleased at our choice and would recommend without second thoughts.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Sidsingal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
3 of 5 bubbles Reviewed July 31, 2012

Hotel Basera is overall good hotel. Food is not good . hotel staff is very good and co operative. our tour was memorable.The best part would be the service this place, the hotel is situated in the heart of the city, Near to Main Bus stand.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pankajsrk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 21, 2012

d hotel staff is very cordial and hospitable,they helped out every way in sightseing,arranging
cab,providing midnight snacks. i would recommend this hotel to all,as you feel at home.

Room Tip: take rooms on the 1st floor,spacious and comfotable.also try veg cutlets.yum!
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sheeba k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed January 17, 2012

Hotel Basera, is Located in Katra nearest to Holy Shrine of Maa Vaishnodevi. Hotel is good, but some services are not up to the mark as specified in Promos. Hospitality of hotel Staff is also Average. Only Interior and elevation of Hotel is Good. Food Quality is Good.

As per my Opinion such type of Hotel is Comfortable for Groups of Youngsters who came to take Darshan Of Maa Vaishnodevi.

  • Stayed February 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Nilya_4485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed November 11, 2011

Good comfortable hotel just whats needed before and after vaishno mata mandir darshan.
Hotel staff provided us with yatra slips on arrival which was excellent on their part. Overall good hotel for the purpose it served.

  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ankuritpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed November 7, 2011

I chose this hotel 'cos it seemed a decent price, and 'cos we didn't really plan to be in the hotel room for long. Room was decent-though on the older side [holes in carpets etc.]- as shown on their website. It cost us Rs. 1500/night [net, inclusive of taxes + extra mattress]. Bathroom was clean; geyser functioned which was needed after the long walk up[ though be advised of the power cut in the morning; for which you need to keep the geyser on all night].

Lobby area was decent, though toilets in the reception area are not well kept [no soap/water/trash bin]. Restaurant was decent- cost us Rs.400 for breakfast for 3 persons].

Main disappointment were the owners/reception staff. While free drop/pick from BanGanga had been included, despite informing them thrice after check-in of our preferred time for departure; the van didn't show up even after keeping us waiting for 45 minutes! This was crucial eventually as we just managed to do darshan before the Vaishno Devi mandir gates closed for darshan for 3 hours! On our insistence, the hoteliers aranged for a rickshaw and promised to pay for it [Rs. 100 each way]. However, at the time of check-out they created a ruckus on this issue and refused to budge. They started accusing us of not waiting!! Also, they never guided us honestly on car arrangements, sightseeing etc. They said they have internet but when we asked for it, they said the server is down.It always seemed like they were trying to sell us their services, and dupe us in the process! Very uncomfortable; and left a sour taste to our stay.

Location is decent- not too close to the bazaar and not too far [10-15 min walk].

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travels211mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Basera

Property: Hotel Basera
Address: Asia Chowk | Reasi Road, Katra 182301, India
Location: India > Jammu and Kashmir > Jammu > Reasi District > Katra
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #40 of 55 Hotels in Katra
Price Range (Based on Average Rates): $
Number of rooms: 19
Official Description (provided by the hotel):
Hotel Basera - is located in the town of Katra (Jammu & Kashmir), India. Vaishno Devi is amongst one of the most religious places in India and every year millions of pilgrims visit the Vaishno Devi shrine to seek blessings of Vaishno mata. Hotel Basera in Katra is one of the best hotels in Katra and its amenities and location are Unmatched! It is walking distance from Katra's Helipad/Taxi Stand/Bus Stand/Shrine Board Office/Yatra Counter. The hotel is 52 Kms from Jammu Railway station & 55 Kms from Jammu Airport. Now no waiting in line for Yatra slip, we will provide you Yatra slip at the reception of our hotel free of cost. Facilities. 24 Hrs Room Service Car Parking available Kitchen Facility for Group C.T.V with Satellite Channels Van From from Hotel to BanGanga & back Pooja Gift Shop In-house Laundry Service Doctor & masseur on call ... more   less 
Also Known As:
Hotel Basera Katra, Jammu

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