We reached at eight o clock in the evening in Katra by taxi. After looking around checked in to this hotel. We took this hotel to just take shower and keep our luggage while we will be visiting Vaishno Devi. The room was OK for the money that we have paid. Our plan was to come back next morning take shower and leave for Jammu and rest for a day or two.
Whole night we were out and next morning we reached back at 11:30 in the morning. We were exhausted as we walked whole night and didn’t sleep. The first thing that we have asked is “what’s the checkout time” and he replied that 12:00 in noon. We requested to extend it till 13:00 as we wanted to take shower. He refused and said if you want to stay extra then need to pay. He was so rude, impolite and loud. Then an another guy entered the interaction and he was as rude and impolite as the reception guy. I asked them if they have vacant room they said yes but can’t extend our stay till 13:00. We used the room a hour and few minutes. We just expected politeness from these people as they are from hospitality industry.
We checked out straight away from the hotel and checked in to another hotel.
I never found a hotel staff so rude. Worst hotel experience of my life.More
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