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“Good place to relax and Maa Vaishno Devi Darshan”

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Country Inn & Suites By Carlson, Vaishno
Ranked #1 of 64 Hotels in Katra
Certificate of Excellence
Reviewed November 21, 2013

Me and my wife stayed in this hotel for two nights. We were received very warmly and the check-in formalities were completed in no time.We were escorted to our room which I always appreciate. Room was quite clean and the linen was good too. It was a value for money. I found all the people very courteous and helpful.

The surroundings are very beautiful and we really enjoyed sitting outside in the lawns.

The only thing I fond little disturbing was that they had some dinner party or some thing like that in the evening with loud music and also during the noon the next day they had a large group for lunch with music being played on full volume in the lawns which in a way disturbed the privacy of the guests and tranquility of the place. We would have enjoyed the stay much more without this all but this might be inevitable for the hotel to cater to the requirement of other people as well as earn good revenue for themselves.

The arrangement for dropping at and picking up from Ban Ganga is very good.

Room Tip: I stayed in #201 and found it really good.
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  • Stayed: November 2013, traveled with family
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Thank ramesh1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuldeep-Sharmaa, General Manager at Country Inn & Suites By Carlson, Vaishno, responded to this reviewResponded November 21, 2013

Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!
We wholeheartedly thank you for taking out your precious time to pen down beautiful lines of appreciation for our hotel. We are pleased to know that you liked our check in process, courteous staff, rooms & amenities.

We assure you that the feedback we receive from our guests is of great importance to us and we take immediate action wherever necessary. We regret the disturbance you had due to music during your stay with us. Let us assure you that it is not a regular occurrence and will never be faced by you upon the next visit.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm regards,
Kuldeep Sharma

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576 - 582 of 777 reviews

Reviewed November 16, 2013

The hotel has excellent quality both in terms of service and upkeep. The staff were friendly and polite. The room was reasonable size and very clean. Kludeep from management very professional in their approach.The transport of the hotel is awesome specially the shuttle service.it seems to be the best hotel in & near Katra. Well furnished rooms with spacious garden. Good Food.What makes the stay worth is the courtesy & warmth Country Inn. I would suggest if they improve or refurbish the bathrooms. My commendation is to the food - hat off to the CHef plus Kishore the resturant manger. I have been stayin there for past 6 years evry year . Peace and serenity of the property is one of the best with spacious lawns etc.

  • Stayed: October 2013, traveled with friends
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1  Thank AnilGup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuldeep-Sharmaa, General Manager at Country Inn & Suites By Carlson, Vaishno, responded to this reviewResponded November 16, 2013

Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

First & foremost we would like to thank you for choosing to stay with us at Country Inn & Suites by Carlson, Vaishno Devi, Katra and also for sharing such a complimentary review about us on TripAdvisor. Our picturesque location, our tranquil ambiance, our lush green gardens sprawled around, our elegant décor, international standards of our amenities and facilities, our delicious food, our impeccable service and our engaging activity area have been a continual source of appreciation and your compliments reinforce our faith in the same. We are thankful to you for noticing and for mentioning the great value for money that we offer.

Your appreciation of the efforts that we take every day to make our guests more comfortable is greatly encouraging. Please be assured that the feedback from our guests no matter how trivial or critical is taken in all seriousness and corrective measures are taken at the earliest wherever required. Recently, we have added 10 most luxurious suites to our existing inventory. Now we will take up the refurbishment of the rooms & bath rooms.

I have conveyed your gracious reference to our Chef & Kishore.

We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some fond memories here with us.

Warm regards,
Kuldeep Sharma

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Reviewed November 11, 2013

My wife and I got to stay at this hotel as part of the package booked through IRCTC. This hotel has amazing location and excellent service. I would recommend this hotel for every traveller going to visit Vaishno Devi temple. They provide free drop and pick up service from hotel to Katra so do not worry about the distance.
The hotel staff is really good and reliable. We handed over our handycam to the cab driver who dropped us at Katra and he assured that the device would be safe and it was safely kept. So, on the trust, they have my 100%. Also, we got quite late and reached hotel around 2:30PM which was way beyond the check-out time as per the IRCTC itnerary. Still they allowed us to stay till 4:30PM at our request and also assisted us in getting a cab booked for Jammu Railway Station.
Things which should be improved are, 1) the quality of the breakfast 2) the room in which i stayed had lot of moisture and dampness. the quality of the room should be improved.

Room Tip: Check the room for moisture and humidity before checking in
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  • Stayed: July 2013, traveled as a couple
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1  Thank svinchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuldeep-Sharmaa, General Manager at Country Inn & Suites By Carlson, Vaishno, responded to this reviewResponded November 12, 2013

Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

We thank you for the constructive feedback that you have been kind enough to share with us. It is these feed-backs from our guests that help us take note of the issues that may have escaped our notice so that we may rectify the issues in concern wherever necessary at the earliest.

Let us assure you that the feedback from our guests is of paramount importance to us as it helps us take note of issues that might have escaped our attention. However, we would like to mention that the menu in the IRCTC package is fixed by them and food is served as per that menu. We apologize about the dampness issue and are working towards taking care of it and assure you that you would not face the issue upon your next visit.

We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable.
Warm regards,
Kuldeep Sharma

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Reviewed November 10, 2013

excellent stay & food, staff are very supportive.
rooms are nice & clean.
mostly all rooms are facing to garden view.

surrounded by gardens on three side.

its 8km from main market .

Mr. Kishore & his asst. kuldeep are very supportive, its like homely service .

Room Tip: garden facing room
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  • Stayed: November 2013, traveled with family
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Thank Manish J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuldeep-Sharmaa, General Manager at Country Inn & Suites By Carlson, Vaishno, responded to this reviewResponded November 11, 2013

Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

Your appreciation of the experiences that you had as you stayed with us at Country Inn & Suites by Carlson, Vaishno Devi, Katra and the generous review that you shared on TripAdvisor is flattering and a matter of great delight. Our tranquil location, efficient service, gorgeous green landscaping and delicious food helps you relax and unwind in one of the most soothing ways.

To receive such compliments from our guests is a greatly motivating factor and helps us work with redoubled energy to achieve the coveted goal of excellence. I have conveyed your gracious reference to Kishore & Kuldeep.
We extend a warm invitation for you to return and experience our hospitality yet again.
Warm regards,
Kuldeep Sharma

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Reviewed November 5, 2013

Good location, away from crowd & excellent hospitality. Booked through IRCTC & it seems to be the best hotel in & near Katra. Well furnished rooms with spacious garden. Good Food, however breakfast can be improved specially for IRCTC guests. They also provide pick & drop from hotel till Banganga. Overall a very good experience.

Room Tip: All rooms are good, still for good view you can opt for top floor.
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  • Stayed: October 2013, traveled with family
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1  Thank Mukesh_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuldeep-Sharmaa, General Manager at Country Inn & Suites By Carlson, Vaishno, responded to this reviewResponded November 6, 2013

Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!

We thank you for the constructive feedback that you have been kind enough to share with us. It is these feed-backs from our guests that help us take note of the issues that may have escaped our notice so that we may rectify the issues in concern wherever necessary at the earliest.

We regret the disappointment that you may have faced during your stay with breakfast spread. Let us assure you that the feedback from our guests is of paramount importance to us as it helps us take note of issues that might have escaped our attention. However, we would like to mention that the menu in the IRCTC package is fixed by them and food is served as per that menu.
On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Warm regards,
Kuldeep Sharma

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Reviewed November 4, 2013

Been a regular to Vaishnodevi since my childhood, stayed in almost all kind of hotels from Family Hotels to Budget Hotels & Dharamshala's to Luxury hotels

We booked our package through IRCTC, honestly I was a little skeptical about the package. But I think the decision was perfect. What makes the package worth is the courtesy & warmth Country Inn gave us during the trip.

To start with, immediately after debaording the train at 5.40 in the morning, we boarded the Bus with others, part of the tour & directly taken to the hotel.

After traditional greeting of tika, we were offered hot tea as the guest relations made arrangements for the room. Checked into the room which had excellent amenities & view.

The buffet breakfast was hot & had variety of options all tasted excellent & topped with some great service. Then we proceeded for the darshan for which the yatra slip was also arranged by the hotel as the part of the package & a complimentary pick & drop from Banganga.

What I liked the most was the fixed menu dinner served hot which included soup, three main course dishes, breads, rice, salad & raita with excellent service in room itself, when after the darshan you have no strength whatsoever to even go down to the restaurant to have the meal.

Next day also the breakfast & lunch were equally good & then we proceeded our journey back enroute some local sightseeing.

All in all after the experience I can easily say that hats off to Country Inn for providing such wonderful service & making this rail tour package so successful & wonderful.

  • Stayed: November 2013, traveled with family
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Thank ks2408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuldeep-Sharmaa, General Manager at Country Inn & Suites By Carlson, Vaishno, responded to this reviewResponded November 4, 2013

Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

To see a guest happy and satisfied with the hard work we put in everyday just for them is one of the most divine feelings. We, hence, thank you for sharing such an appreciative review about your experiences with us during your stay at Country Inn & Suites by Carlson, Vaishno Devi, Katra on TripAdvisor. To be appreciated for our hotel as a whole, international standards of our facilities, our courteous and efficient staff, our care and consideration for all our guests, and our beautiful new block of rooms is a great feeling.

Such generous appreciation of our hotel motivates us to redouble our efforts to reach the ultimate goal of achieving excellence at what we do best.

It would be an honor to welcome you back again here so that we may be able to serve you yet again. We hope that you experience the city and the hotel and their all aspects and build some memories that you may take back home and treasure forever.

Warm regards,
Kuldeep Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013

Not had much time to experience the hotel, but definitely a good option. Comparing this with other hotels in and around Katra would not be fare. People here are good, happy to help you. One time drop and pick up - not a bad deal. Well furnished room, good dining options. Overall had a good stay

  • Stayed: October 2013, traveled with family
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1  Thank bhskr_30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuldeep-Sharmaa, General Manager at Country Inn & Suites By Carlson, Vaishno, responded to this reviewResponded November 4, 2013

Dear Guest,

Namaskar!

Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

To receive such raving reviews from our guests has always brought in a great surge of motivation and enthusiasm to perform even better and not just satisfy our clients but to make them happy. We, therefore, thank you for such a raving review about your stay with us at Country Inn & Suites by Carlson, Vaishno Devi, Katra. We are glad that you liked the overall experience here, our spacious rooms with stunning views, our varied culinary delights that form the buffet and our excellent location that is convenient & tranquil.


On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Warm regards,
Kuldeep Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Vaishno

Address: Jammu-Katra Highway, Katra 182301, India
Phone Number:
Location: India > Jammu and Kashmir > Jammu > Reasi District > Katra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Katra
#2 Family Hotel in Katra
Price Range: $57 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Vaishno 3*
Number of rooms: 77
Official Description (provided by the hotel):
First & Only International hotel in Katra. Set amidst 9 acres of lush green landscape in the Himalayan ranges, Country Inn & Suites By Carlson, Vaishno Devi, Katra is located just outside the Katra town. With its secluded environment, the hotel offers charming and homely amenities ideal for leisure or vacation. ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Vaishno Devi, Katra
Country Inn & Suites By Carlson, Vaishno Devi, Katra Hotel Katra
Country Inn Katra
Katra Country Inn
Country Inn & Suites By Carlson, Vaishno Katra, Jammu

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