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All reviews vivek sharma valley view swimming pool star hotel tikka duty manager jai mata di welcome drink place to stay the hotel staff ban ganga vegetarian food food is excellent shuttle service courteous staff maa vaishnodevi keep up the good work
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Reviewed November 21, 2010

One of the best Hotel at katra, with amazing food & facilities, with pick up & drop Services, enjoy a lot for 2 days, the hotel having swimming poll & Gym with nature viewing, while visiting to mata darshan my opinion will be this hotel only.

  • Stayed: November 2010, traveled with family
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1  Thank Rahul242424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this reviewResponded January 1, 2016

Dear Guest,
Greetings From The White Hotels !
WISH YOU AND YOUR FAMILY A VERY HAPPY AND PROSPEROUS NEW YEAR !
Thank you for Your Love & appreciations for The White Hotels , Services , and the Team.We will be always looking forward to welcome you at your "Home Away From Home". we will try our level best to render, best of our services for the years to come.

May the New Year brings happiness, Prosperity in your life and all your dreams come true.

Warm Regards
Vivek Sharma
For The White Hotels family.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2010

The rooms are very well maintained. The staff is very cooperative and homely. The service is very prompt.The rooms are well appointed and specious.The food quality is also excelent. I will love to stay in this hotel in my next trips to Holy Shrine Vaishno Devi

  • Stayed: November 2010, traveled as a couple
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1  Thank vkjGhaziabad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this reviewResponded January 1, 2016

Dear Guest,
Greetings From The White Hotels !
WISH YOU AND YOUR FAMILY A VERY HAPPY AND PROSPEROUS NEW YEAR !
Thank you for Your Love & appreciations for The White Hotels , Services , and the Team.We will be always looking forward to welcome you at your "Home Away From Home". we will try our level best to render, best of our services for the years to come.

May the New Year brings happiness, Prosperity in your life and all your dreams come true.

Warm Regards
Vivek Sharma
For The White Hotels family.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2010

Best hotel in Katra. Food is awsome and service excellent. Stay was very comfortable.

  • Stayed: September 2010, traveled with family
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    • Location
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1  Thank MotsSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this reviewResponded January 1, 2016

Dear Guest,
Greetings From The White Hotels !
WISH YOU AND YOUR FAMILY A VERY HAPPY AND PROSPEROUS NEW YEAR !
Thank you for Your Love & appreciations for The White Hotels , Services , and the Team.We will be always looking forward to welcome you at your "Home Away From Home". we will try our level best to render, best of our services for the years to come.

May the New Year brings happiness, Prosperity in your life and all your dreams come true.

Warm Regards
Vivek Sharma
For The White Hotels family.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2010

We had a room on the 5th floor with a great view of the valley from the wall to wall window. I think this was the one great thing the hotel had going for it.
Clean rooms and bathrooms. Nice toiletries, white clean towels.
Room service and service at the breakfast buffet is slow. They offer a free drop and pick up, but dont rely on them. They let us down when we required it the most- after the walk down from the temple. We called for the car in advance and waited for more than 1/2 hour in the heat, exhausted...but no sign of the hotel car. We finally took an auto back. Suggest all take the auto back since they are more easily available and you dont have to wait.
Reception staff didnt seem to care about anything. They were cold to our complaint on the pick up facility. I noticed at check out they didnt give us a comments card when they requested the opinion of other guests. I guess they didnt want to hear the truth about their bad service. In spite of requesting for the bills to be kept ready for checkout, they didnt bother - and made us wait for a good 1/2 hour while they completed that process.
The reception staff also seemed like they didnt want to help/advice their guests. We found that local travel agents were much more informed.
All said and done, I think this probably will be the best top end hotel in katra. Just dont expect any service efficiency!

  • Stayed: September 2010, traveled with family
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1  Thank Vasanthag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this reviewResponded January 1, 2016

Dear Guest,
Greetings From The White Hotels !
WISH YOU AND YOUR FAMILY A VERY HAPPY AND PROSPEROUS NEW YEAR !
Thank you for Your Love & appreciations for The White Hotels , Services , and the Team.We will be always looking forward to welcome you at your "Home Away From Home". we will try our level best to render, best of our services for the years to come.

May the New Year brings happiness, Prosperity in your life and all your dreams come true.

Warm Regards
Vivek Sharma
For The White Hotels family.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2010

the hotel is quite good its at good location..
the service of hotel is good.
even the flimstar when visit katra stay in the hotel

  • Stayed: May 2010, traveled with friends
    • Value
    • Location
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    • Service
Thank akash3001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this reviewResponded January 1, 2016

Dear Guest,
Greetings From The White Hotels !
WISH YOU AND YOUR FAMILY A VERY HAPPY AND PROSPEROUS NEW YEAR !
Thank you for Your Love & appreciations for The White Hotels , Services , and the Team.We will be always looking forward to welcome you at your "Home Away From Home". we will try our level best to render, best of our services for the years to come.

May the New Year brings happiness, Prosperity in your life and all your dreams come true.

Warm Regards
Vivek Sharma
For The White Hotels family.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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