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“Best Service Cosy Hotel”
Review of The White Hotels

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The White Hotels
Ranked #2 of 58 Hotels in Katra
Certificate of Excellence
PUNE
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Best Service Cosy Hotel”
Reviewed June 11, 2014

They give free service to Katra Last Stop from where pilgrims walk/Chopper/Pony ride to the deity.

We came down at 1 AM in night but hotel sent free pick up car to pick us from this spot to Hotel.

Hotel staff is very co-operative one must try the place.

Room Tip: There is valley view room so select the one.
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YOGI_PUNE1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this review, June 12, 2014
Dear Sir,
Greetings !!

Thank you for you appreciations and its a pleasure to know that you had a wonderful stay with us here at the white hotels. We promise you to render best of our services in future too.

Waiting to see you soon.....

Warm Regards
Vivek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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645 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • English first
  • Any
English first
Greater London, United Kingdom
Level Contributor
147 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed June 3, 2014

Stayed here for couple of days during Vaishno Devi visit. Best hotel in the town with great facilities. They have great complimentary breakfast, courtesy drop to helipad, specious rooms and great view from room. Only thing, on pricing there is a little lack of transparency - as for the same day for same room I got one rate on phone and subsequently another rate was given on mail and on arrival the higher rate prevailed with some bizarre logic on room category (the lower price one became unavailable). Overall ignoring that part the experience was great.

Room Tip: Ask for valley view room.
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShantanuChatterjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this review, June 12, 2014
Dear Guest,
Greetings from White Hotels, Katra !!

Thank you so much for your wonderful comments and recognition of White Hotels. We are pleased to have delivered a wonderful stay experience for you and further we assure you that you will witness even better hospitality next time.

Regrets for the inconvenience caused for the category of rooms, as rooms are allotted according to the availability, if not pre booked.
.
Looking forward for your future visits
JAI MATA DI

Warm Regards
Vivek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 31, 2014

Well to be honest I just could not imagine we will get such a beautiful hotel at Katra.
If I can say we find it much more better than many 5 star hotels of big cities.
Breakfast and food at dinner were fantastic .

The best part of this hotel is , they provide car for going to market or to drop you at helipad & do not charge for it , I know when we are spending on other things .we can pay these charges too, but the gesture is commendably lovely.

Last but not least I would recommend this hotel to all for best services & Hospitality.

Room Tip: Take rooms on the Top Floor for best view.
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sudhakant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this review, June 12, 2014
Dear sir,
Greetings from White Hotels, Katra !!

Thank you so much for your kind words of praise and recognition of White Hotels. We are pleased to learn that you parted with good memories and we were able to fulfill all your expectations. It is our endeavor to create memorable experience for our guests and make them witness the best possible hospitality.

We are appreciative of your gracious comments and we look forward to having you again with us soon. Looking forward for your continued visits.
JAI MATA DI

Warm Regards
Vivek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amritsar, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 30, 2014

Excellent hotel with exception services , special thanks to the Guest Relation Manager Ms. Pinky Sharma , she has made sure that we are looked after well and felt like home away from home. Very well located hotel. Friendly team with amazing rooms. If at Katra than White Hotel is the destination for all pilgrims.. One again Thanks Pinky..

Room Tip: Valley Facing Rooms are the best rooms
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 808Vivek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this review, June 12, 2014
Dear Sir,

Greetings !!

Its our pleasure to know that we lived to your expectations to give you a comfortable stay here at "The White Hotels, Vaishnodevi". Thank you for all your appreciations and the same will be conveyed to the team.

Waiting to see you soon

Warm Regards
Vivek.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gurgaon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 27, 2014

Me and my wife went to Katra for visiting Shrine of Mata Vasihnav devi from Delhi in a Chauffer driven car with a tentative booking at White hotel. In katra we had no problem to locate this hotel which is very centrally located. We were well received by the staff and provided shrine facing room. Hotel also provided complementary accommodation for our driver which included all meals. Hotel guided to book our seats in helicopter and next day provided transport to drop us at airport and pickup on our return. Room was excellent,clean,service was great, food all vegetarian was excellent. We stayed two days and immensely enjoyed our stay. We highly recommend this hotel.

Room Tip: room facing shrine hills are excellent,
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rekhi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this review, June 12, 2014
Dear sir,
Greetings from White Hotels, Katra !!

Thank you for posting you review. . We are pleased to learn that you parted with good memories and we were able to fulfill all your expectations.

We are appreciative of your gracious comments and we look forward to having you again with us soon. Looking forward for your continued visits.
JAI MATA DI

Warm Regards
Vivek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 27, 2014

We went to Vaishno Devi. We were lucky to stay here. The hotel is situated a bit away from the bus stop, hence the free shuttle from the hotel helped. We got nice clean cars to and fro always. Even though they claim it to be a 5 star, we found it closer to a 3 or 4 star.

The food in the buffet was nice. On returning at late night, we had food ordered to our rooms. 24*7 kitchen was a blessing we had. Food was good.

The room service was a bit slow and can be improved.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PoojaMangharam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this review, June 12, 2014
Dear Sir,

Greetings !!

Thank you for positing your review and we are delighted to know that your Guests had a comfortable stay with us . We will be rendering the best services with the same gesture to all the guests recommended by you.

Warm Regards
Vivek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
1 review
Reviewed May 25, 2014

I stayed in The White Hotel for 2 nights stay 18th- 19th May 2014. I booked my reservation in Delux room after going through Tripadvisor reviews. It was my first visit to Katra for Vashnodevi trip with my wife. I recommend the hotel to all visitors to Katra.
1. The hotel provides Pick and drop facilities to market/banganga anytime.
2. The hotel staff are very helpful provides all necessary information to you.
3. The breakfast (complimentory service) is awesome, more than 15 items to your plate (mouth watering delicious).
4. The restaurant food is great, less oil and well cooked. It s better than any restaurant food in Katra.
5. The ambience of 7 star hotel, beautiful wallpaintings, carpets and lobby.

I dropped my cellphone in cab during visit to Banganga. I was really panicked but the Duty Manager (Paramjit) helped alot. He himself followed the matter and I got my cellphone. Great and Warm service!!!

Thanks Tripadvisior and The White Hotel.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarun_Reena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this review, June 12, 2014
Dear Sir,
Greetings !!

I on behalf of the entire team, thank you for posting your review on Trip Advisor. It was a pleasure to hear that you appreciated our services, Specially the food part, as we try to bring innovations in food every day according to the demand and maintain the hygiene standards for our guests .
We promise you to render the services with the same gesture on your all future visits to us.

Warm Regards
Vivek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The White Hotels

Property: The White Hotels
Address: Off Katra Reasi Road, Vaishnodevi, Katra 182301, India
Location: India > Jammu and Kashmir > Jammu > Reasi District > Katra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Katra
Price Range (Based on Average Rates): $
Hotel Class:4 star — The White Hotels 4*
Number of rooms: 200
Also Known As:
The White Hotel Katra
The White Hotels Katra, Jammu

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