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The White Hotels
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Reviews (701)
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All reviewsvivek sharmavalley viewtikkaduty managerfive star hoteljai mata diswimming poolexcellent hotelwelcome drinkplace to stayvegetarian foodthe hotel staffmaa vaishnodeviin room diningthe hotel offerscourteous staffban ganga
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623 - 628 of 701 reviews
Reviewed April 10, 2012

My first stay in this hotel was about 3 years ago. I am a big devotee of Vaishnodevi Mata and so i visit katra often. After my first stay in this hotel , i never had any doubts for accommodation in Katra. The White Hotel has been my first preference for three years now. My last visit was during feb-2012. I was offered the best of everything. Had one of the best experiences of all time. I always recommend my family and friends to book their accommodation at this hotel. Everything from food to infrastructure to service ... everything has been at par for me at this hotel. Special to Mr. Vivek who has always been super co-operative about everything. i have always had an overwhelming experience at this hotel. I reckon 'You'll never be disappointed'

  • Stayed: February 2012, traveled with family
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1  Thank RajeshKej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this reviewResponded October 16, 2013

Dear Sir,

Greetings!!!

Thank you for your wonderful review and experience and letting us know that you had a comfortable saty with us. We would be looking forward to see you agin in "The White Hotels" and please let us know that what all we can do for you so that we can be your first choice on your visit to" Maa Vaishnodevi"s Abode."

Warm Regards
Vivek Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2012

My son-in-law, daughter with two small kids (5 &3) had come from the US (California) for a Darshan of Mata Vaishno Devi. Together with my daughter's father-in-law, mother -in-law and my son-in-law's cousin, me and my wife ( in all ten people including three senior citizens and two kids) we stayed for two days at the White Hotel, Katra. It was a wonderful experience. Me and wife were worried about the comfort level for our grand children and had very carefully selected White Hotel. We were more than satisfied with our decision.The traditional welcome at the reception was a royal one. We all felt elated. The duty staff was warm, hospitable and respectful. Ambiance was fantastic. The hotel location made my son-in-law to make a spontaneous remark " next time I come here, I must stay in this very hotel for a week ". The service was outstanding and the lavish American breakfast was sumptuous, perfect for NRI's tastes. Kids loved it. Rooms were spacious, neat and tidy. room service smart. Steaming hot and non-spicy Vegetarian Lunch was the most surprising thing our NRI children liked the most. The transport service to and fro Ban Ganga (the starting point for the pilgrimage) was prompt and efficient.

My children are going to recommend it to their NRI friends circle. We too were highly satisfied with everything. One special mention, the prices were genuinely competitive and perhaps, unbeatable. The stay at White hotel made our pilgrimage memorable. Thanks White hotel management. You are great.

In case you are planning a pilgrimage to Vaishno Devi, do go for the White Hotel. You will not be disappointed. Ashok Tandon

Room Tip: rooms facing the beautiful landscape on the western side of the hotel, preferably on floors above the second.
  • Stayed: April 2012, traveled with family
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1  Thank ashokt_sushmat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this reviewResponded October 16, 2013

Dear Sir,

Greetings!!!

Thank you for your wonderful review and letting us know that you had a comfortable stay with us. We would be looking forward to see you again in "The White Hotels" and please let us know that what all we can do for that you first choice on your visit to "Maa Viashnodevi"s Abode."
Warm Regards
Vivek Sharma.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2012

Overall, fab experience. Service is outstanding. Our suite was v spacious and extremely tastefully decorated. Superb view of the climb route to mata vaishno Devi and superb view of valley on other side. Truly panoramic. We expected food to be lot tastier but taste was average. Poor marks to chef. This hotel is on helicopter route and be prepared for chopper engine noise every few minutes due to continous sorties from helipad to top. Since we stayed out of room for most of the day this didn't bother us much. Thankfully there are night flying restrictions so noise stops after 5 pm or so but starts at 8 am. Their cab drop to market helipad is excellent, works flawlessly and drivers staff are extremely courteous.

Room Tip: Though suite costs more, it's well worth it. For few thousand rupees more, it will be memorable so well worth it.
  • Stayed: April 2012, traveled with family
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1  Thank Rakesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this reviewResponded October 17, 2013

Dear Sir,

Greetings!!!

Thank you for your wonderful review and letting us know that you had had a comfortable stay with us. We would be looking forward to see you again in "The White Hotels" and please let us know that what all we acn do for you so that we can be your first choice on your visit to "Maa Vaishnodevi"s Abode"

Warm Regards
Vivek Sharma.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2012

Positives
1) Hotel is well located
2) Excellent infrastructure
3) Starting direct Helicopter service soon
4) Food at Restaurant was good

Negatives
1) Very discourteous reception staff
2) The manager Vikramjeet Singh wasn't living to the expectation of the manager. In an issue which happened with a cab driver with our family member- the manager was scared stiff and didn't even help. Manager mentioned he had to take sides even though knowing very well that cab driver was wrong stating that since the cabs have cartels there and he preferred to support the cab cartel over the hotel guests safety.

This incident just changed are mindset and all the positive points we had for the hotel.

Room Tip: Third floor -
  • Stayed: March 2012, traveled with family
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2  Thank YuvaTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this reviewResponded October 17, 2013

Dear Sir,

Greetings!!!

Thank you for your wonderful experience and sharing with us your positives and negatives in our hotel. We would be looking forward to see you agian in "The White Hotels" and let us know that what all we can be your first choice on your visit to Maa Vaishnodevi"s Abode and we apologize for the inconvience that you had about our service. Plesae give us another chance in the future.

Warm Regards
Vivek Sharma.

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Reviewed March 22, 2012

A nice little hotel in Katra, would prefer calling it a 4 star and not a 5 star. The service is excellent, buffet breakfast and dinner offer a good variety for the taste buds. Polite and courtious staff. Can blindly book this one for your next trip to Katra, one suggestion though...a 'First-Aid Kit' should be kept in the rooms for the yatris who return from the trip...

  • Stayed: March 2012, traveled with family
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Thank SumitaJaipur_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vivek_5251, General Manager at The White Hotels, responded to this reviewResponded October 17, 2013

Dear Sir,

Greetings!!!

THank you so much for your wonderful review and letting us know that you had a comfortable saty with us. We would be looking forward to see you again in "The White Hotels" and please let us know that what all we can do for you so that we acn be your first choice on your visit to " Maa Vaishnodevi"s Abode"

Warm Regards
Voivek Sharma.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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