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“up to level hotel in manali”

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Citrus Manali Resorts
Ranked #21 of 126 Hotels in Manali
Certificate of Excellence
Reviewed January 23, 2013

this is very good hotel to stay in manali. we visited during may 2012 with total 16 people and enjoyed a much with three days stay.if i wish to travel again manali i will definitely prefer to stay in this hotel.

  • Stayed: May 2012, traveled with friends
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1  Thank drpareshmakwana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhirup V, General Manager at Citrus Manali Resorts, responded to this reviewResponded April 26, 2016

Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (350)
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289 - 295 of 350 reviews

Reviewed January 20, 2013

I have travelled in March 2012, It has Good location and nice ambience. Cost is higher and food is not upto the standard. Services are satisfactory. It is suitable to family stay if you are really not concerned for value for money. Overall it is an average expereince but enjoyable location.

  • Stayed: March 2012, traveled with family
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3  Thank Hasitman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhirup V, General Manager at Citrus Manali Resorts, responded to this reviewResponded April 26, 2016

Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2013

The Moment I entered this resort, I was quiet sure my holiday is going to be an awsum one..From a smiling manager at the reception to the one who picked up our luggage, everyone in this resort was willing to help us out in the best possible way..Excellent room service, delicious and well presented food. There was variety in food and menu was different everyday so we enjoyed our meals. Flowing river, snow clad mountains, huge lawns, beautiful rooms, the list is huge.. In short the best place to stay in manali.. Kudos to your staff for making our stay a great one..We'll definately be staying with you again..

  • Stayed: January 2013, traveled as a couple
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Thank Neha_Khanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhirup V, General Manager at Citrus Manali Resorts, responded to this reviewResponded April 26, 2016

Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2013

What a crappiest experience at Manali resorts during this Xmas trip!
We logged into the hotel around 9pm and occupied 3 rooms (6 ppl) booked through a travel agent and realised as soon as we entered into the room that we are cheated after knowing that the central heating system in the room doesn't work and no carpet on the floor. We were given one small heating blower per room which is useless as you can't feel warm even after standing Infront of it. Am writing this review after spending 2 horrible cold nights in this room with my 4 year old. When I approached the reception asking for a reason why the central heater doesn't work, the receptionist says, it doesn't because it is under reconstruction and he can't do anything about it. I asked for an extra blower, he denies that too saying, he can't give second blower as electricity in the room will trip. He offers me another quilt as if he is doing me a great favour for free and saying shamelessly that he can't do anything about fixing the problem. So irresponsible, not even an expression of sorry.
Heating is one of the basic facility in a cold place like Manali that this hotel's management doesn't understand or just trying to make money before renovation is complete by offering availability.
Another disgusting thing about the room was the toilet seat, it was used by someone before we entered and it had urine stains visible clearly. Looks like they don't even clean the room after guests are left or staff used it. We will never stay in this hotel again. I read some of the reviews in this website and found them to be absolutely false as my experience here doesn't match at all.
Food wasn't good as well, there was no much choice and only one non veg curry. Found a long thread in the roti and a hair in curd and shown it to the staff as well.
This hotel management seriously needs to join hotel management courses available.

  • Stayed: December 2012, traveled with family
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8  Thank TripReddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhirup V, General Manager at Citrus Manali Resorts, responded to this reviewResponded April 26, 2016

Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

This happens to be the worst ever hotel I stayed in. Food quality poor - buffet with very few options. ala carte has stuff that is only for the menu card. Room service is hardly any service as they don't attend for hours. Central heating though boasted on their web page does not exist. Each room had been provided a small blower that can work on only one side of bed. They can't provide second blower for the other person because electric cabling is substandard too and may blow off. Toilet curtains had fungus. Bar had nothing but breezer and vodka to drink (no wine???). Over all I would rate -5 (minus) on a scale of 0 to 5. Travel at your own risk.

Stayed: December 2012, traveled with family
6  Thank Viplov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhirup V, General Manager at Citrus Manali Resorts, responded to this reviewResponded April 26, 2016

Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2012

Fantastic location great ambience,neat nd clean rooms surely the best resort of manali. Enjoyed our stay in the resort. Looking forward to stay in the same resort on my next trip. My advice wud be to stay in manali resort if u r looking for a luxury at its best.

  • Stayed: December 2012
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2  Thank artimedorus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhirup V, General Manager at Citrus Manali Resorts, responded to this reviewResponded April 26, 2016

Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2012

Our honeymoon stay at Manali Resort was as good as we expected in the first place. The room was cosy and well maintained with nice décor. The best part was the view. We chose the garden view room. snow clad mountains, sound of beas river flowing and the vastness of nature...simply lovable. The service was also good though would appreciate some improvement in hot water facility...Overall the stay was relaxing and comfortable,would definitely make a visit again.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Cleartrip
2  Thank Amit Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhirup V, General Manager at Citrus Manali Resorts, responded to this reviewResponded April 26, 2016

Dear Sir,

Greetings from Citrus Manali Resorts!!!

I am sorry for responding back so late but we thank you for your visit and would like to welcome you again to Manali.

Best Regards,
Abhirup Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citrus Manali Resorts

Address: Kullu Manali National Highway, Manali, Manali Tehsil 175131, India (Formerly Aveda Hotel, Manali)
Location: India > Himachal Pradesh > Kullu District > Manali Tehsil > Manali
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Manali
#9 Spa Hotel in Manali
#13 Family Hotel in Manali
Price Range: $49 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Manali Resorts 3.5*
Number of rooms: 112
Official Description (provided by the hotel):
Away from the hustle and bustle of the main Manali town, tranquil and natural Citrus Manali Resorts, easily the largest, finest and the best resort Manali has to offer. Citrus Manali Resorts is strategically located to offer you the finest of the valley, and yet distanced from the bustle of the town. Keeping its beautiful surroundings in mind, Citrus Manali Resorts has been designed with a perfect blend of natural splendor and grandiose hospitality thereby offering unparalleled comfort and luxury. Complimented with impeccable services, facilities and amenities which leave our guests enthralled, satiated and yet with an unending thirst to come back for more! Location: As the drive heads up 40kms from Kullu towards Manali town, as the river gets closer to the road, and as you get impatient to reach your destination, comes the first halt to the right of the road; strategically located to give you the best of the valley, and yet distanced from the crowds of the town. ... more   less 
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Also Known As:
Aveda Hotel, Manali Hotel Manali

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