I had booked the deluxe room by seeing the beautiful pictures shown on their FAKE website. The moment we checked in, we met the Senseless Hotel Owner ANJOO.. Our experience is stated below as what was shown on website and the real truth:
1) River Side View - Not from even one room except the lift
2) Ample Parking - NO parking for even 1 car.
3) Beautiful Rooms - Absolutely dirty, stinky rooms with NO FANS, bad bathrooms.
We were 3 couples with kids ageing 1 yr, 2 yr and 4 yr and had booked this hotel online making the payment for 1 night through credit card thinking that our kids wont suffer in Manali. This lady Anjoo is soo bad that when we decided to check out the next day, she threatened to call the cops and was not letting us vacate the hotel. Then we had to pay for 3NIGHTS to leave the hotel.
When I asked her that you cheated on us by showing fake pictures on website, she said " All five fingers of one hand are not same, so there is difference between what is shown on website and the reality". I was shocked to listen that stupid excuse.
Then she broke our 2 Car windows and clearly said Parking is not her responsibility. OMG.. She spoiled our day, our mood, and the whole plan..
PLEASE PLEASE PLEASE BEWARE GUYS.. THINK 1000 times before checking in in this hotel.
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