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“S.P.Songire, "VERY worst place for stay in Manali "”

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Hotel Monarch Residency
Ranked #108 of 118 Hotels in Manali
Tarapur, India
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“S.P.Songire, "VERY worst place for stay in Manali "”
Reviewed May 3, 2014

Hi, Myself Shashikant along with family & kids checked in in this hotel recently on 26 Apr 2014 for staying for 2 nights. It was a very bad stay in my life. First of all the behaviour of hotel manager was very illiterate,rude & non responsible.Instead being a Manager he behaves like a Damager. The hotel payments were asked even 12 hrs before checkout time just for no reason.The manager on duty misbehaved very cruelly with our driver just for a very minor matter. Secondly the electrical switches ( near dressing table which are in easy approach of kids)in our rooms were in damaged & opened condition & were in totally unsafe condition which may lead to severe electrical shock. Considering the overall worst experience we checked out this Hotel before our scheduled checkout mainly due to the misbehaviour of hotel Management. In short this hotel is the WORST place in Manali for the stay of well educated,respected,literate & good mannered families.

Stayed April 2014, traveled with family
Helpful?
7 Thank Shashikant19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 8, 2014

Hi,
I was visited this hotel on last December 2013.Hotel is very good but owner behaviour is very bad.During first two days he received very well and the last days he didnot care of his customers.Also he was very tricky and cunning.He merged two days sight seeing into one to save petrol and assign the driver to another couple for the second day.But cooking boys were good at serving.Food is OK.Request you all please donot opt this hotel.Even they didnot clean the rooms.Also the owner silently took out the current fuses to save power and to send the people out for sometime forcibly.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SKumar444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Manali hotels

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 9, 2013

my experience was too good in monarch residency as well as staff was really cooperated and good break-fast and dinner was given by the staff. I appericiate the staff and the owner of this hotel.thanks to the staff and the owner for giving me good facilities.

Room Tip: corner suites are large and sunny
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank lokesh k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 14, 2013 via mobile

Worst room service no cleanness very poor management I recommend all of you to not stay in this hotel
They people don't know that how to deal with guests there are many more good hotels in manali. They don't have tour guides. They cheating with Clint

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank avialone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udaipur City, Rajasthan, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed June 7, 2013

I visited the hotel in june .I advice you nt to take this hotel .it is worst of all . they give smelling water for drinking, tea is horrible and dinner is worth spitting. the quilts are not neat and clean.
the servicing is not good I request everybody not to book this hotel.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank hardikseth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghaziabad, India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 28, 2013

I booked 4 delux rooms in the so called 3 star hotel i.e. monarch residency, nagar road aleo, left bank si, manali through travelmasti.com on 17/05/2013. my reservation no. was H1300891 and it was confirmed by Karamjit Singh (MD). my billing was prepaid. I paid Rs 29,000/- well in advance and it was confirmed by the hotel. My check in was on 23/05/2013 and check out was on 26/05/2013. on 23/05/2013 I was on my way to hotel . At around 10 P.M i got a call from the general manager i.e. Mr Deshraj and he gave me a shock by telling that sir we dont have rooms for you. we have arranged your rooms in some other hotel. we were 10 people, all were very tired and this paniced as further. then we asked about our morning tea, breakfast and dinner , as they were included in our bill of Rs 29000/-. He said that morning tea will be provided with the new hotel he has assined but for breakfast nd dinner we have to go to the monarch residency. It was very unconvenient for us to stay in one hotel and have our breakfast in other. But we didn't had option as we had already paid the money. The GM and MD both were very rude in there behaviour. we just had breakfast twice and dinner once. we were shocked to see what they gave us in breakfast. on 24/05/2013 they gave us just aloo puri and dat too after waiting for an hour. nothing else was there. And what to say about that person Deshraj , when we complained of it then he got more rude. The management of the hotel was very very bad. service is like a third class hotel. we were shocked that how come this hotel has been rated 3 star . we even talked to few people those were residing in monarch and they were disappointed too with the food nd service. most of them were saying that they paid money in advance and now these people are treating them as if they are providing food free of cost. another day i.e. on 25/05/2013 dey just provided aloo parnthas with a very thin curd , pickle, and tea, nothing else. there was no butter no chutney etc. above it Mr deshraj said to Mr akhilesh one of the employee of monarch that if the customer demands anything above this even the bisleri or butter or anything then add it to his/her bill. also, there was just one waiter and the service was so late. we said to waiter to be lil fast but he didnt and Mr deshraj also didn't bother. Rather they were making fun of us. atlast we decided to have our breakfasts and dinners for the remaining days somewhere else. out of 3 breakfast and 3 dinners we just had 2 breakfast and 1 dinner. Its such a bad experience. first of all inspite of such an advance payment we were told that we have been shifted to other hotel and then such a behaviour.

Stayed May 2013, traveled with family
Helpful?
5 Thank sushil a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludhiana, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 20, 2013

i has gone first time at Manali with my family, we had stay at hotel Monarch Residency. i am really appreciating to this place for stay at Manali, what a Excellent services provided by them and what great Hospitality why their workers. i booked a deluxe room with a very chip price and stay there for a week i don't know how was my week passed there. i really advised to people who go to Manali try to stay with Monarch Residency. I grunted you will feel comfort with them.

thanks
Monarch Residency for make my trip to much cool

Room Tip: choose the top floor rooms for good views
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sukhisandhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monarch Residency

Property: Hotel Monarch Residency
Address: Naggar Road, Manali, Manali Tehsil 175131, India
Location: India > Himachal Pradesh > Kullu District > Manali Tehsil > Manali
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #108 of 118 Hotels in Manali
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Monarch Residency 2.5*
Number of rooms: 32
Official Description (provided by the hotel):
Monarch Residency provides deluxe luxury accommodation to the people. Scenic beauty, lush green forests, paddy fields, surrounding apple orchards and the enchanting view of the Himalayan countryside is only accessible from this small shrine nestled among the Peer Panjal Ranges of Western Himalayas. We are committed to provide you all four star services at the resort with homely stay, comfort. ... more   less 
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