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“FRESH BREWED BEER-GREAT”
Review of Hops n Grains

Hops n Grains
Ranked #1 of 313 Restaurants in Panchkula
Certificate of Excellence
Price range: $12 - $19
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Description: Microbrewery with Casual Dinning, Separate floor for Couples & Family
Chandigarh, India
Level 5 Contributor
60 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“FRESH BREWED BEER-GREAT”
Reviewed May 27, 2014

Great place in Tricity - To enjoy freshly brewed beer and the ambeince, Cost is on higher side and music is loud

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank narula_anshu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

Visitor rating
    54
    77
    19
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Sullia D K, Karnataka, India
Level 3 Contributor
10 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“bear and sports ....”
Reviewed May 24, 2014

good place to have a couple of beers with ur friends enjoying sports on projector ....
beer - ok ( nor good nor bad )
food - bad ( but edible )

Visited May 2014
Helpful?
Thank daksh_yadav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California, Maryland
Level 2 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“Not Recommended”
Reviewed May 20, 2014

The manager declined to provide the happy hours offer sighting his sole discretion to do so. On asking the reason, all he could say was, "that's how it is, I can't allow and it's upto you to stay or leave. "

Shielded by the money they earn, they thought they had the right to say such words. To the contrary, they were completely inappropriate and just because the business has sustained the course of time, should not mean to take customers for granted.

Being a regular customer, this kind of treatment and words by the manager were highly disappointing and for sure, they lost more than 10 loyal customers.

The problem isnt the happy hours deal, the problem is the attitude and they way the answers were given as if everything that matters is money.

Not recommended, and I do hope this concern does gets addressed and comes to the notice of the Owners. Albeit, being fully aware of the fact that nothing will be done, that is the only medium to voice the concerns as the management/business seemed not open to feedbacks.

Would only consider once the "taken for granted attitude towards customers" changes.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
33 Thank stevewagner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandigarh, India
Level 4 Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 672 helpful votes
“Never Again..!!”
Reviewed May 15, 2014

Attitude and Arrogance of the Manager did make sure that we do not visit Hops and Grains ever again. Bad treatment and ill-mannered ways to talk to a customer shall never be tolerated by anyone.

Exact words of the manager and I quote: "If you wish, go to some other place, here it all works as per the rules we make. Our owners know about what we do and they won't face any financial loss even if you walk away."

Sorry to say, with that arrogance and attitude, you wont go any further. Treat customers with respect even if you are earning millions. With that kind of response, we will never come back unless the staff is taught some courtesy.

And mind you, all this happened right when we entered the premises without even ordering anything.

They also have a Fixed Service charge of 10% which is ridiculous. All waiters do is just bring the drinks and food from the kitchen. There is no special treatment as such. So on an invoice of 3000 INR, you are basically paying INR 300 for absolutely nothing. Ofcourse, how will the owners ever run into losses with that kind of ridiculous service charge or TIP as you say it, which is not even mandatory anywhere.

Nevertheless, the choice of words were far from professional let alone courtesy and that deserves to be pointed out. If the owners choose to think "Ignorance is a bliss", well then, in today's times, we the customers, can make or break a business.

Not recommened, choose to go only if you want the same kind of words from the staff and managers.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
65 Thank Sahil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandigarh, India
Level 3 Contributor
15 reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Best Beer in the town in Happy Hours only”
Reviewed May 1, 2014

Panchkula is one place where there are not much options for good beer.This one stands out due to the quality which is brewed here only.The beer doesn't have any added fizz ,flavors or colours .So to few it may seem to be very bland but guys that's the real taste to enjoy here .The only gas in this is natural one generated during fermentation.One feels great without any bloated feeling .
Must go in Happy Hours only or else one would feel it overpriced and wont be of great value.Yes one more this place has loud music always , may not be liking of everyone.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank travelwithvikas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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