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“Great food but make you wait an eternity for it” 3 of 5 bubbles
Review of The Monk

The Monk
Ranked #16 of 2,695 Restaurants in Gurugram (Gurgaon)
Certificate of Excellence
Price range: $10 - $100
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Special occasions, Business meetings, Families with children
Dining options: Dinner, Lunch, Late Night, Full Bar, Parking Available, Seating, Serves Alcohol, Takeout, Valet Parking, Waitstaff
Gurgaon, India
Level Contributor
52 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Great food but make you wait an eternity for it”
3 of 5 bubbles Reviewed April 10, 2013 via mobile

Been coming to the monk for a couple of years now. But off late (last 3 occasions over the last 4 months) the service time has been atrocious. It is an indicator of the popularity - the place always has a waiting and they don't take reservations - but if they cannot cope with its success, they're bound to go downhill soon , as the recent reviews in TripAdvisor already seem to indicate.
I'd strongly urge their management to take note and pull out all the stops to improve service speed. Or else just don't accept orders.

  • Visited April 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank nikhilganju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Monk_Gurgaon, Manager at The Monk, responded to this review, July 10, 2013
Dear Guest,

Thank you for your continued patronage. It is always a pleasure to host you and we would like to thank you for choosing to visit us yet again.

While it is great to learn that you are a regular guest at The Monk, we are disappointed that your dining experience did not match your desired expectations. We are disheartened that you had to wait for a long time in order to get your request processed.

We are grateful for your valuable feedback as this helps us to identify our areas of improvement on priority and accommodate the requests of our patrons better.

We hope that you will regard this as a one off incident and will allow us to host you sometime soon again.

Best Regards,
Amit Jakhar
Food & Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

357 reviews from our community

Visitor rating
    131
    161
    50
    12
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
New Delhi, India
Level Contributor
112 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
“Superb food!”
5 of 5 bubbles Reviewed April 9, 2013

Superb food,efficient service and the quality stays the same always. Problem is u must book a table on weekends as its very popular and reasonably priced!

Visited November 2012
Helpful?
Thank Nauhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon
Level Contributor
150 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Ummm”
3 of 5 bubbles Reviewed April 5, 2013

The Lahksa soup is nowhere close to the real thing. Ambience is something new - open feel within a mall/hotel. Worht trying out once though.

Helpful?
Thank shangs39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
31 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Great food”
4 of 5 bubbles Reviewed April 5, 2013

Great food and a courteous staff more than makes up for the average ambience and away location of this restaurant.

Visited January 2013
Helpful?
Thank SuketBhatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level Contributor
34 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Good food. Poor Service. Dirty high chair.”
2 of 5 bubbles Reviewed April 4, 2013

Food was good. They took 20 minutes to serve desserts. The high chair given to small children was greasy and dirty.

  • Visited March 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank SanjeevGovindan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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