We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“highly recommendation to stay this hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Hotel Gurgaon
Ranked #12 of 237 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed December 28, 2009

excellence hotel as they served me very well on my entire stay at this hotel. Only things that I am disappointed were their pool being closed for renovation and their high security which they pat me every time I came in .

  • Stayed: December 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank multiphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AditiDas, Public Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded January 6, 2010

Dear Multiphoto,

Thanks so much for recommending us so highly, it really motivates us to excel in everything when we receive such high praise from precious guests like you.

We are so sorry that you visited us in the winter season, when we are forced to close the pool for a few days to ensure its annual upkeep. Our sincere apologies for the security measures you had to encounter but please be rest assured that they have been put in place to keep our cherished guests as safe as possible.

We hope you will visit us during summer and enjoy the pool and the sun to the fullest

Have a great 2010
Aditi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (855)
There are newer reviews for Crowne Plaza Hotel Gurgaon
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

723 - 729 of 855 reviews

Reviewed December 25, 2009

This hotel is wonderful. The rooms are large with hardwood floors and an open contemporary design. The buffet breakfast has an amazing variety of options - american, european, japanese and Indian cuisines, just to name a few. Beds are luxurious and soft - I was tempted to sleep through my wake up call each morning. The gym has a good variety of workout machines and the attendant passed out bottled water and towels. All the staff I encountered were friendly and helpful. I was traveling solo back and forth to the office at odd hours and always felt safe.

  • Stayed: November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank patswamber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AditiDas, Public Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded January 6, 2010

Dear Patswamber,

Many thanks for your compliments.

We do take special measures to make sure that our single lady travellers feel safe and cared for at this hotel, it thrills us to know that we have been successful in exuding that feeling.

Have a wonderful 2010 and we hope to see you at Crowne Plaza Today Gurgaon again.

Warm Regards

Aditi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2009

great hotel with amazing facilities, awsome staff, outstanding service, great food, automated room lighting and ambience, the list goes on and on. Every detail from pillows to soaps etc.. have choiciest selections. Luxury unlimited is what I would say

Stayed: July 2009, traveled on business
Thank VARTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AditiDas, Public Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded December 7, 2009

Dear Varta,

Thanks so much for writing so positively about us, it motivates us so much when we know that our guests have felt as happy with our services as we have while taking care of them.

Please come and stay with us again, soon.

Looking forward to welcoming you back

Warm Regards
Aditi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2009

My wife and i stayed here from 1 October to the 8th and then again for one night on the 11th prior to leaving for Singapore.

I arranged for a car to meet me and was met by a friendly driver in a very clean presentable car (a merc I think) offered water when we got into the car and taken directly to the hotel which is about 20 minutes by car (depending on the crazy Delhi traffic). The car cost $2000Rp which is a bit steep but worth the lack of any hassle.

I had got an excellent rate of $5000Rp per night via their web site and would recommend looking at the IHG website to compare rates with other booking sources.

The room was the King Deluxe which was clean, quiet and enough room for the two of us and all our stuff. The single night was the king executive which is exactly the same room but with airport transfers, internet etc. The room has a window between the bathroom and the studio room, this has blinds which can be shut for privacy but is a little offputting when you need to use the toilet quickly. Housekeeping was surperb and the only problem we had in the room was a blocked shower drain which was probably our fault.

I did not include breakfast in the room rate and found that i had made a good choice as room service breakfasts were good and cheaper than if included in room rate (significantly cheaper). Dinners were a mixture of A la-carte and buffet with costs ranging between $1000Rp for 2 to $4000Rp, however this brings my only warning: Beware the Buffet (especially the desserts), on the two times we ate the buffet we were both ill soon afterward, I am not saying that it was the buffet but when we ate A la Carte we were fine..... Service ranged from superb most nights to less than acceptable on one night, but this was an exception.

The bar was relaxing, service good and prices average. the live entertainment was quite good and suited the environment.

We used the hotels car service extensively and it was good value with clean cars and friendly drivers, prices were not high for the service when you consider the traffic chaos that surrounds you in Delhi and Gurgaon. We found the drivers would go out of their way to accomodate us, including a detour through a village after an accident had clogged traffic on a trip to Agra. The trip to Agra we arranged via the hotel was a long trip but made alot more comfortable going by car than by bus (as I had done in the past), they arranged everything and it was an easy experience as was a trip into Delhi to do some shopping.

The spa at the hotel is excellent, although prices for facials etc are western equivilent. The sauna , steam room and jacuzzi are clean and well maintained and the staff very helpful.

The staff at this hotel are great, very friendly , helpful and informative. Without fail they were polite and would go out of their way to see i required anything.

Overall this is an excellent hotel, comfortable and friendly and i would stay here again.

  • Stayed: October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank gsad1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AditiDas, Public Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded October 29, 2009

Dear GSAD1000,

Thanks so much for the lavish praise you have showered on us, we are so glad to know that you liked our car arrangements, the room service , the spa and the overall service attitude demonstrated by our team. It is reviews like yours that motivate us to keep improving ourselves.

We have taken into account your observation on the buffet, we will look into what could have been the reason for your disappointment and revert on this forum soon.

Thanks again, we hope to see you soon.
Warm Regards
Aditi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2009

Yet another amazing stay at a great hotel, with quite possibly the best staff I have ever encountered, Great food, Great service and Great room's, What more can you want, I would and have recommended this Hotel to everybody

  • Stayed: August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ManchesterNeilg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AditiDas, Public Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded October 29, 2009

Dear ManchesterNeilg,

Thanks so much for the wonderful review you have written of our beloved hotel.

We hope to continue receiving your patronage and see you here again soon.

Warm Regards
Aditi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2009

This hotel is really good. The rooms are well equipped and well maintained.
The personal is very well trained and was able to well react when we had some special needs.
The bar in the lobby, huge Sunday brunch, friendly staff.

Beautiful swimming pool, nice fitness room

I recommend taking the special package including flat rate internet, 2h access to business center and other things.

Negative points:
- Waiting time in the restaurant "Cafe G" is terrible 45' for a sandwich (we tried twice within 4 days - no change). You really need to consider choosing the buffet.
- Even so we asked before booking to get a beamer for our meeting room in the business center, nothing was possible until 1 minute before start. Suddenly a beamer came and everything was fine. I still do not understand what the issue was.
- I fully disagree with the Pina Colada composition: Malibu is wrong, correct is Coconut milk!

  • Stayed: June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Cibal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AditiDas, Public Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded July 7, 2009

Dear Cibal

Thanks so much for your wonderful feedback about our beloved hotel. We are so proud to know that an extensive and exposed traveler like you found our products and services up to the mark. One of the things we are constantly trained on is anticipating our guest's needs and fulfilling them, your comment about how the service staff reacts well to special needs convinces us that we are progressing in the right direction with our service orientation.

We have taken your feedback on long waiting periods at Cafe G and the last minute arrangement of beamer very seriously and your feedback has been passed onto top management for taking necessary steps. Please accept our sincere apologies for these incidents, we promise not to repeat them during your next visit.

Our bartender thanks you for sharing your recipe of Pina Colada and will be extremely happy to make it for you exactly the way you like at the next opportunity.

Looking forward to welcoming you back soon.

Sincere thanks again for your fantastic review.

Warm Regards
Aditi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2009

My every visit to this hotel has been memorable. The most functional, tastefully done-up, business traveller oriented hotel I have every stayed in.

Large rooms, bright, well lit with all modern amenities. Centrally located in the business district of Gurgaon. Close to the expressway linking to New Delhi and the International airport.

Great restuarants and bar. The coffee shop has the best buffet spread I have ever come across catering to every taste. Restaurant food is great matchd by service.

Reception is bit inefficient for functioning, the staff has to stand and deal with the computer embedded in the table, back breaking job indeed. They need to be seated.

Elevators need to be programmed, take long time desopite of high speed and few floors.

Overall great experience.

  • Stayed: June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Narayantravelogue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AditiDas, Public Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded June 23, 2009

Dear Mr. Narayantravelogue,

Thanks so much Sir for your kind comments on all aspects of products and services at our hotel, it is especially encouraging to note that you enjoyed the food and the service at our restaurants, we host the only authentic Brazilian restaurant in India called Wildfire and would have loved to hear your feedback on that as well.

We are grateful for your observation on the reception and elevators, your feedback has been passed on to the relevant departments, our focus is always on enriching the guest experience at Crowne Plaza Today Gurgaon and improvement is a constant process here.

We hope you will give us an opportunity to welcome you back soon.

Thanks again and Warm Regards
Aditi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Gurugram (Gurgaon) hotels
0.9 mi away
Westin Gurgaon, New Delhi
Westin Gurgaon, New Delhi
#4 of 237 in Gurugram (Gurgaon)
1,442 reviews
1.1 mi away
Vivanta by Taj - Gurgaon, NCR
Vivanta by Taj - Gurgaon, NCR
#5 of 237 in Gurugram (Gurgaon)
864 reviews
7.3 mi away
Hyatt Regency Gurgaon
Hyatt Regency Gurgaon
#11 of 237 in Gurugram (Gurgaon)
1,096 reviews
Show Prices
Show Prices
Show Prices
3.4 mi away
The Leela Ambience Gurugram Hotel & Residences
The Leela Ambience Gurugram Hote...
#15 of 237 in Gurugram (Gurgaon)
1,097 reviews
2.9 mi away
Trident, Gurgaon
Trident, Gurgaon
#2 of 237 in Gurugram (Gurgaon)
1,177 reviews
1.4 mi away
Courtyard by Marriott Gurugram Downtown
Courtyard by Marriott Gurugram D...
#14 of 237 in Gurugram (Gurgaon)
1,279 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Hotel Gurgaon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 | opposite Signature Tower, Gurugram (Gurgaon) 122001, India
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Gurugram (Gurgaon)
#10 Spa Hotel in Gurugram (Gurgaon)
#12 Luxury Hotel in Gurugram (Gurgaon)
#13 Romantic Hotel in Gurugram (Gurgaon)
Price Range: $104 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Official Description (provided by the hotel):
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, IHG, Hotels.com, Orbitz, Cancelon, TripOnline SA, Agoda, Hotwire and HotelQuickly so you can book your Crowne Plaza Hotel Gurgaon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing