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“Fantastic, comfortable stay for Business trip”

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Crowne Plaza Hotel Gurgaon
Ranked #8 of 229 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Essex
Level Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Fantastic, comfortable stay for Business trip”
5 of 5 bubbles Reviewed March 25, 2009

Hotel Service was spot on, rooms very comfortable, clean and well stocked with toiletries and bottled water. The entire hotel smelt of mosquito killer so very little danger of being bitten! Gym was small but good quality CV machines. Comparable to other hotels in the Crowne Plaza chain. Wildfire restaurant, the Brazilian onsite restaurant was very good but expensive. All in all an excellent choice for a business stay.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrincessLightSleeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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819 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Portuguese first
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  • Swedish first
  • Any
English first
singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 10, 2009

I have stayed at this hotel several times and at the Trident Gurgaon. Whilst the Trident is more spectacular in terms of the grounds, the Crowne has better rooms (bigger, better bathrooms, more comfortable beds and nicer flooring) and I think better service. Food quality is probably on par but the Trident does have more options.

Either hotel, you will not be dissappointed

  • Stayed March 2009
    • Value
Helpful?
2 Thank RobboSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AditiDas, Public Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review, February 16, 2009
Dear RobboSingapore,

Thanks so much for your kind words about Crowne Plaza Today Gurgaon, whatever we do at this hotel is carried out with the intension of serving our guest’s needs better, we are happy to know that we have not disappointed you in that respect.

We hope you will give us more opportunities in future to demonstrate our commitment to customer delight, we will be waiting to welcome you back, soon.

Thanks again & Warm Regards
Aditi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gurgaon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 4, 2008

in short I can say the serivces are better than any other top hotels I have visited.

  • Stayed October 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank smart_009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finland
Level Contributor
85 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed November 16, 2008

After 35 days of high-altitude trekking in Nepal, i decided to treat myself with a bit of luxury while waiting for my connecting flight in Delhi - and i discovered this gem.

Internet booking directly from hotel's website went smoothly, the weekend package was about 130 euros / night - and so just a few minutes after landing i found myself sitting on a taxi driving to Gurgaon ...

The room I was staying at was modern, with lots of glass & steel... exactly as presented in the pictures and what's more important - exactly in my taste, which does not happen that often.

The staff was friendly and had prompt answers even to questions you don't get from your average business traveller - in this case, the guest was interested in where to get a haircut, buy clean clothes and what was the best place for clubbing on that particular night ;-)

This was an interesting comparison for me - I happened to be on a business trip in Delhi a couple of years ago, staying for a week in another 5* hotel (let's just say it was one that is very close to the airport) - and was rather dissatisfied there.

Luckily for me, Crowne Plaza was a truly different experience in every single aspect, cannot really find anything to complain... they get my 5 points.

  • Stayed November 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank the_vj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 29, 2008

CP was above average, but just above.

The common areas are very nice, as well the rooms are nice too. However, the bathrooms seem to have a little bit of musty oder about them. I say bathrooms (plural) because I booked my stay in two parts (left and came back), and i was put in 2 diff rooms and each had the same bathroom issue.

The other problem was the room does not have a hair dryer and thier adaptor which they provided still did not work with my hair dryer. When i called in the morning at 9am to see if they could bring me one, they came by my room at 8pm that night asking if I wanted to buy a hair dryer, while odd, I would just note this as make sure you have the right adaptor with you.

Food options OK - only 2 places to eat.
Pool area nice, they play relaxing music in the pool area which is nice as it helps drown out the sound of constant traffic.
The bed is VERY comfortable
Service was great (minus the hair dryer issue) - so it made up for the OK bathroom

Be sure to hunt for deals though I found this hotel to be very expensive and would have wanted more for the money. My rate was 420 USD, which in my opinion is far more than you'd pay for this calibre in the U.S.

  • Liked — the common areas were nice, the gym was also nice with good sunlight
  • Disliked — the musty smell in the bathroom
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Blaeser275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, United Kingdom
Level Contributor
257 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 bubbles Reviewed October 5, 2008

Although stranded in the middle of nowhere next to the highway , this is a great hotel. Newly built, it has very comfortable rooms, a good restaurant, a really lovely outside pool and a good fitness centre. If you have business in Gurgaon this is a great place to stay.

  • Liked — the pool
  • Disliked — being unable to walk out to anywhere
  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Kingmaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camberley, United Kingdom
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed September 30, 2008

Hotel was very comfortable, staff great and the room enjoyable.

Pickup from the airport was in a very comfortable 4x4 with drinks offered before setting off for the hotel (about 20 mins ride) Both a driver and an escort greeted us at the airport!

Checkin was painless and I changed foriegn currency at the desk. Room was comfortable with good size bed, business area and bathroom with clear glass window through to bedroom (electrically operated blind used to enclose bath if needed.

Big choice at breakfast, western, indian and chinese/japanese and service was Ok. Dinner was a buffet with mainly western or indian dishes. Again food and service was OK. I wouldnt go to the buffet again if I was staying more than one night.

Only issue I had was that I fould it difficult to hook up to the wireless intenet and had to use the supplied ethernet cable.

  • Liked — Room
  • Disliked — Nothing
  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank krisk0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Gurgaon

Property: Crowne Plaza Hotel Gurgaon
Address: Site 2 | opposite Signature Tower, Gurugram (Gurgaon) 122001, India
Phone Number:
Location: India > Haryana > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Gurugram (Gurgaon)
#7 Spa Hotel in Gurugram (Gurgaon)
#8 Luxury Hotel in Gurugram (Gurgaon)
#13 Romantic Hotel in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Official Description (provided by the hotel):
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza

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