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“Very Good Hotel”

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Crowne Plaza Hotel Gurgaon
Ranked #10 of 233 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Cairo, Egypt
2 reviews
“Very Good Hotel”
Reviewed October 17, 2013

The rooms are spacious , The room service is always in time . Food quality is very good and the hotel location is good as well. Great Hospitality. Everything looks perfect.
We spent 3 weeks in Gurgaon for business. There is a market area near by the hotel where you can buy some food and groceries

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, October 18, 2013
Dear Guest
Greetings and thank you for staying with us on your visit. We appreciate your taking time out to write good things about our hotel.We hope that you will continue to stay with us during your future visits. We look forward to welcoming you back.
Regards
Arindam Kunar, General Manager
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835 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
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Gurgaon
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 15, 2013

I had been to Crown Plaza many a time to enjoy their delectable and excellent cuisine many a time but had not experienced the wonderful stay that happened in the second week of September. Right from the moment we stepped into the room till the time we left, our experience was that of utter delight. The rrms are meticulously maintained with nothing left to chance. The view from the room is fantastic, the furnishings are luxurious and the room service really takes the cake. We felt so relaxed and did not feel like stirring out of the room. The staff is very courteous and polite. I would love to go there again and again.

Room Tip: The one's facing the Leisure Valley Park
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sudershan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, October 17, 2013
Dear Guest,
Greetings and thank you for choosing to stay at our hotel. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also a recognition of our efforts to ensure every guest has a delightful stay. We do look forward to welcoming you back to our hotel.
Regards
Arindam Kunar, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampshire, England
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed October 14, 2013

My second trip to this hotel was every bit as good as the first. The rooms are well-appointed, spacious and very comfortable. All the services are good, the service is every bit as good too. Room service is prompt and all food offerings are very nice - alright, the beef burger isn't the best you'll ever have, but beef probably isn't the smartest choice in India anyway.

I always try to rate a place within the context of the market it serves and, on that measure, this does all the right things.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hubdub39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, October 17, 2013
Dear Guest,
Greetings and thank you very much for your feedback, which is so motivating for my team and I. The fact that you have chosen to stay on your repeat visit is even more heartening. I am glad you enjoyed your stay and we look forward to welcoming you back soon.
Cheers
Arindam Kunar, General Manager
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Manama, Bahrain
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 10, 2013

In short, if you are on a business trip to Delhi, then this is the right place to stay at due to its location within the business hub and most importantly the staff and professionalism it is being managed. The hotel is relatively new, well maintained/serviced with all the needs of a business traveler. The staff is attentive and the food at their different restaurants is good. A major reason for me to share this note is that fact that my colleague had a small accident on our last day and immediately the staff reacted ensuring that he was taken outside the hotel to obtain proper medical attention. The way the situation was handled is nothing short of true ownership by the staff to ensure that their guests are not only safe but well taken care of regardless of the situation they are in. I would like to thank all the employees of the hotel and we will definitely be returning to the hotel for our future business trips.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AAZH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, October 14, 2013
Dear Guest
Greetings and thank you very much for your positive feedback and taking the time to write about our hotel. Truly appreciated! I am also glad you liked our rooms, food and most importantly our team's service. At anytime any accident that befalls upon our guests, it will always remain our duty to serve and ensure safety and well being, and I am glad that your colleague is feeling well now.
We look forward to welcoming you back to our hotel soon.
Regards
Arindam Kunar, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, UK
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 8, 2013

This was my third visit to Crowne Plaza, Gurgaon and my expectations were exceeded yet again. I stayed for 2 weeks and was so very well looked after, I would have loved to have stayed longer. Good to be welcomed again by Mohammad at the front desk.

Lovely spacious and spotlessly clean room and bathroom. Lovely pool view. Also treated to some beautiful chocolate creations, so very special!!

It is also really nice to see the same staff in the hotel since my first visit a year ago. Goma in Cafe G again took care of my every need with a welcoming smile every day.

The team from our local office in Gurgaon (a fairly big group) joined for dinner one night in Cafe G and had such a wonderful experience. They enjoyed the buffet variety on offer as well as the excellent service we received while dining

Had a few visits to the club lounge and some snacks one evening which were good. Lovely decadent cakes from Delicious!!! Room service also very good, lamb biryani recommended.

Internet connection is good which made working from the hotel very easy.

I was chatting with an employee (whom assisted with my luggage) while waiting to depart for the airport. I was so impressed with his knowledge of the hotel and great commercial awareness, it made for a very interesting conversation but I unfortunately can't remember his name but he was a great ambassador.

A wonderful hotel made great by superb staff!!

  • Stayed August 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cintsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, October 14, 2013
Dear Guest,
Greetings and THANK YOU SO MUCH for such lovely compliments about our hotel and the team. Truly motivating and rewarding for all of us! We have communicated your feedback to the entire team, and we hope to welcome you back with the same warmth, efficiency and courtesy!
Once again, thank you for choosing our hotel repeatedly, and a true reflection of your commitment and our reward.
Regards
Arindam Kunar, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore
Level Contributor
107 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 28, 2013

Good location in Gurgaon. Nice facilities and amenities, close to metro station. Metro station has direct connection to Airport and Delhi down town. Tariff is reasonable. Good and helpful staff. One of the best choices in Gurgaon. Food choices are excellent. Buffet Dinner includes unlimited drinks including alcoholic. Good for business as well as leisure stay.

Room Tip: Pool facing rooms.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank arkharul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, September 30, 2013
Dear Guest
Greetings and a warm thanks from all of us at Crowne Plaza Today Gurgaon. We are delighted that you liked our hotel and the services, particularly our staff and the food. Yes, the Metro is just a short walk/drive away and has been of most convenience to some of our guests. We hope to see you back soon.
Regards
Arindam Kunar, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 28, 2013

This Crowne Plaza property gives a calm feeling as you step in from a busy Gurgaon traffic outside. I stayed here for a night and enjoyed the standard Crowne Plaza hospitality. Their rooms are spacious, clean and huge bathrooms. You cannot miss the Wildfire Restaurant - a must try if eating at the hotel. It's an experience and the food is commendable. The Spa is well equipped and they accommodated me within a short notice on the same day - I really appreciated that plus the massage was excellent. A place to relax for sure, strongly recommended.

Room Tip: Rooms are spacious, choose any of them
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adaadip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, September 30, 2013
Dear Guest
Greetings! Thank you for your lovely comments about our hotel. Our team at the Spa and Wildfire are delighted and also grateful for your feedback, as it sure motivates us to try and do even better. We hope to see you back soon.
Regards
Arindam Kunar, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Gurgaon

Property: Crowne Plaza Hotel Gurgaon
Address: Site 2 | opposite Signature Tower, Gurugram (Gurgaon) 122001, India
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Gurugram (Gurgaon)
#9 Spa Hotel in Gurugram (Gurgaon)
#10 Luxury Hotel in Gurugram (Gurgaon)
#13 Romantic Hotel in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Official Description (provided by the hotel):
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza

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