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“Conveniently close to New Delhi International airport”

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Crowne Plaza Hotel Gurgaon
Ranked #12 of 254 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed January 9, 2013

Pros: Very efficient staff in a fairly new hotel that is situated within a half hour of New Delhi's International airport. A sumptuous breakfast in the lobby level restaurant makes it well worthwhile. Lobby

Cons: Lobby bar (fairly large) can be a tad noisy when busy - not the best place for any business meetings.
bathrooms have the shaving concave mirror too far from the sink (see photo). Also, the blinds that separate the see-through glass into the bathroom in my room (510?) went up and down on its own inexplicably at night with an annoying sound (see photo).

All in all great value for money.

  • Stayed: December 2012, traveled on business
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Thank Traveleasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded January 13, 2013

Dear Guest
Greetings and thank you so very much for providing some great feedback and insight for our hotel. We thank you for your compliments to our hotel, and I am sure that the team will be delighted to hear about the same. Your feedback on the mirror placement is well taken, and we shall endeavor to work out a solution. The feedback on the blind is really a surprise for us, and the first complaint. As a precautionary measure, we are having all the blinds double checked to avoid a repeat.
I look forward to welcoming you back to our hotel soon.
Arindam Kunar,. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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574 - 580 of 882 reviews

Reviewed January 5, 2013

Had been there for a nights stay. The decor of the rooms were simply superb. Cant expect a better room. Staff, overall, was very helpful and cooperative. The food was also above the mark. It is ideal for people with interest in Gurgaon area.

Room Tip: Try for lower floors, we have to wait a long time for elevators
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  • Stayed: December 2012, traveled with family
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Thank Ashbans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded January 6, 2013

Dear Guest
Greetings and thank you for your complimentary comments about our hotel and the team. We are really grateful that you could take time out to write about our hotel. These comments indeed motivate us to work harder and delight our guests even more.
We hope to see you back soon at our hotel
Arindam Kunar, General Manager

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Reviewed January 4, 2013

The motto of IHG is what the title of my review is, they stand out as well. Good food, great service, great beds, that help us sleepwell. Very neat and clean, be sure to go to the brazilian rest known as wildfire. The service there is awesome :).

  • Stayed: March 2012, traveled with family
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2  Thank rahulanand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded January 6, 2013

Dear Guest
Thank you for your lovely comments about our hotel and specially WILDFIRE. Wildfire is not only unique in it being the only Brazilian restaurant, its experience is unparalleled. I am glad you enjoyed your experience and look forward to welcoming you back.
Arindam Kunar, General Manager

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Reviewed December 29, 2012

Just a fantastic, luxurious place to stay if you are in New Delhi India. Set about 20kms outside the main city in the up and coming technology city Gurgaon, sits this island of comfort, welcome and luxury. Stayed here for 4 weeks and enjoyed every moment, when sick staff took great care to help me recover.

Room Tip: If you get sick ask the staff to get the "right" medicine for you not what you think you s...
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  • Stayed: January 2012, traveled on business
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Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded January 6, 2013

Dear Guest
Greetings from a chilly Delhi NCR. Thank you for your lovely comments about our hotel, and we deeply appreciate your taking time off to mention us on tripadvisor! Our team will always do the best we can, and for a long duration of your stay, we ought to be as much a family as we can. I hope work or pleasure will bring you back to our hotel soon.
I look forward to welcoming you back to our hotel
Arindam Kunar, General Manager

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Reviewed December 20, 2012

I stay at the Crowne Plaza in Delhi regularly. It is a very good comfortable hotel. The rooms are quite well equipped, spacious and clean. The staff are extremely friendly and helpful. The security person at the lift, never fails to call the lift for you, as he sees you approaching the lifts from the lobby - one of the best gestures ever!!
the breakfast buffet spread is among the best and largest i have seen in delhi. overall a good hotel, and worth staying in Gurgaon for business and holidays.

  • Stayed: December 2012, traveled on business
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Thank AbhijeetK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded January 6, 2013

Dear Guest
Greetings from a chilly Delhi NCR. Thank you for the compliments for our hotel and our team. I am sure the security team will be delighted when they hear your comments as will be the Food and Beverage Team.
I look forward to welcoming you back to our hotel
Arindam Kunar, General Manager

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Reviewed December 19, 2012

I was just in India for three days and had a great stay at this hotel. The entire staff was welcoming and very attentive. The room was large and well appointed. I particularly appreciated the seemingly unending supply of bottle water, the coffee cafetiere and the choice of teas. India tea followed by a cup of French press was a great way to start an early morning.

The breakfast choices were excellent and freshly prepared.

It happened to be wedding season which only added to the color and variety of things happening at the hotel. Worth a stay.

Room Tip: The executive rooms and amenities are worth the experience
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  • Stayed: December 2012, traveled on business
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Thank MC994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded January 6, 2013

Dear Guest
Greetings from a chilly Delhi NCR. Thank you for your lovely comments about our hotel, and we deeply appreciate your taking time off to mention us on tripadvisor! It certainly motivates my team and me to deliver even better service to our esteemed guests!
I look forward to welcoming you back to our hotel
Arindam Kunar, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2012

Beautiful Place WIth Warm hospitality.. From exterior view of hotel one can't imagine the surprise kept within.. Right from Entrance/ Reception you'll feel the vibe of .. Just WOW!!!

Quite relaxing & enjoying One night stay on New Year's eve/
USP was the food!! Delicious dinner along with wide variety of Breakfast was an ultimate experience for foodies like us/ who prefers variety of healthy & fried stuff at a same time.

Room Tip: Pool facing room should be preferred
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  • Stayed: December 2012, traveled as a couple
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Thank Laxshmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded December 16, 2012

Dear Guest
Greetings and thank you for your superlative feedback on the hotel and our team. We are very pleased that we could delight you with our services and our quality of food. We look forward to welcoming you back to our hotel soon.
Regards
Arindam Kunar General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 | opposite Signature Tower, Gurugram (Gurgaon) 122001, India
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Gurugram (Gurgaon)
#11 Spa Hotel in Gurugram (Gurgaon)
#12 Luxury Hotel in Gurugram (Gurgaon)
#13 Romantic Hotel in Gurugram (Gurgaon)
Price Range: $116 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Official Description (provided by the hotel):
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza

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